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Shopping online brings an endless array of furniture options to your fingertips. With so many more products available on the internet than one could possibly view in-store, it’s easy to check out a wider range of items prior to placing an order. Below, you’ll find 13 of the best online furniture stores. These retailers are known for their offerings for the entire home, have flexible return policies, and are favorites among those in the interior design profession, too.
Our top online furniture store picks
Wayfair
Wayfair offers a vast selection of pieces for the living room, dining room, kitchen, bedroom, and beyond. Prices range from ultra budget-friendly to more steep, but overall, Wayfair is considered a highly affordable source. Many items ship within a matter of days; some will arrive in just two business days. Best of all, orders above $35 always ship for free. Most items can be returned within 30 days of delivery.
Wayfair.com - Online Home Store for Furniture, Decor, Outdoors & More
SOHO HOME
Soho Home’s pieces are designed to emulate the feel of the exclusive Soho House social clubs scattered across the globe. “Soho Home is one of my favorite websites to find funky swankier pieces,” comments Emma Beryl Kemper, founder of Emma Beryl. The New York City interior designer adds, “The quality of the furniture feels luxe, but the price point is more mid-range.” Anyone who wishes to pay a $130 yearly fee will receive a slew of benefits, including 15% off all full price furniture purchases, free shipping on small items, 20% off sale prices, and more (Soho House members automatically receive such perks). Beryl is drawn to Soho Home’s rich hues and describes scheduling furniture delivery as “very easy.” Items can be returned for a full refund within 28 days after delivery.
Soho Home - Furniture & Interiors
Restoration Hardware
Restoration Hardware is known for its elevated, splurge-worthy offerings. Many items are eligible for customization, and it’s easy to shop ready to ship pieces by browsing the “in stock” tab under each section of the website. Prices skew high, but a $175 per year membership fee grants consumers 25 percent off full-priced items and 20 percent off sale finds. Most items can be returned within 30 days.
BALLARD DESIGNS
“This is a great vendor for affordable, staple pieces,” designer Nicole Arruda, the New York City-based founder of Nicole Alexandra Designs, says of Ballard Designs. The retailer is known for its selection of classic designs, including stately English roll-arm sofas, durable indoor/outdoor rugs, and elegant table lamps. Ballard Designs also offers bedding, bath linens, dinnerware, and fabric by the yard. Arruda also appreciates Ballard Designs’ customization options. Note that Ballard Designs frequently runs promotions online, including offering discounts up to 25% sitewide. Small, in-stock items generally ship within one to seven business days, while more sizable or customizable pieces require a longer lead time. Ballard Designs maintains a more generous return policy than many of its peers, offering a full refund within 90 days of the ship date.
BALLARD DESIGNS - Furniture Stores and Home Decor
Perigold
Perigold sells furniture for all rooms of the home and backyard, plus interior accents, lighting, yards of fabric, and more. Interior designer Paige Garland, founder of Paige Garland Interiors in Evanston, Illinois, frequents Perigold’s website when sourcing pieces for her client projects. “I’ve been able to find some really stunning pieces,” she says, adding she’s even come across items that have been discontinued on other websites. “A client of mine had their eye on a discontinued Four Hands cabinet and we were able to find one there,” the designer shares. “It’s always worth the hunt.” Most items are eligible for return within 30 days.
Crate and Barrel
Crate and Barrel offers an array of furnishings, lighting, rugs, tableware, and more. Garland appreciates the retailer’s return process. Customization is aplenty; for example, customers can build their own sectional sofa to best fit their layout and aesthetic. Need to make a return? Garland says the process is simple. “Crate and Barrel now offers a texting option for returns, which is amazing for on-the-go working and multitasking,” she explains. Furniture and rugs are eligible for return within 30 days after receipt.
CB2
CB2, Crate and Barrel’s sister store, features a “design-forward, often artful portfolio that allows any homeowner on any budget the opportunity to add some serious style cred to their space,” states interior designer Ashley Macuga, founder of Collected Interiors in San Carlos, California. The designer appreciates how quickly the retailer dispatches in-stock products. “Delivery is so easy to schedule and super fast if you live close to one of their distribution centers,” she notes. “I bought a sofa on a Thursday, and had it delivered to a client on Saturday!” Certain items listed on the site may be on backorder for several months; this is noted in the item description. Macuga suggests keeping a close watch on the latest arrivals for the entire home. She comments, “CB2 has a constantly evolving assortment, so I love using their ‘new’ tab to find what no one else has yet.” Furniture and rugs can be returned within 30 days of delivery.
Burke Decor
Kemper appreciates Burke Decor’s frequent promotions and vast array of items for all rooms of the home. “They carry an enormous selection and their ‘recommended’ feature constantly shows me pieces that I’m actually interested in using for my projects,” the designer says. Better yet, almost every product ships free. If you’re in need of some assistance, the retailer has you covered. “The chat feature on the website is reliable and simple to use for order updates and for helping to set up returns,” Kemper says. Many items ship within a matter of days, and returns can be made for 30 days.
Serena Lily
Serena & Lily’s offerings lean coastal and reflect the company’s laid-back California roots. The retailer has mastered the use of texture, with many rattan, wicker, and cane products to be found. Serena & Lily’s selection of art, wallpaper, and decorative accessories makes it easy to finish off a room in full once furniture has been ordered. The chain offers many customization options when it comes to upholstery; though these take eight to 10 weeks to ship. Most merchandise is eligible for a refund within 30 days of receipt, though custom products are final sale.
Serena and Lily | A Fresh Approach to Home
Anthropologie
Arruda describes Anthropologie as “a fun vendor with loads of interesting pieces,” citing the brand’s Gleaming Primrose Mirror as a prime selection—the piece has garnered a cult-like following and is now offered in a handful of different finishes aside from the original gold. Explore the Anthro Living section of Anthropologie’s main website and you'll find everything from dishes to sofas and beyond. Many pieces lean Parisian in style, while others are more eclectic and whimsical. The brand offers unlimited furniture delivery starting at $149, which results in valuable savings when you’re placing a substantial order. Furniture can be returned within 30 days but must be shipped back via Anthropologie’s delivery service; some upholstered items will be subject to a restocking fee.
Anthropologie - Women's Clothing, Accessories & Home
Pottery Barn
This furniture mainstay is known for offering classic pieces for every room of the home. When it comes to upholstery, there are plenty of customizable options—some sofas come in over 100 different fabric options. And those who wish to review a variety of fabric types are in luck. “A huge bonus is they also offer complimentary quick-ship swatches to ensure you love the fabric before committing,” Arruda explains. Made-to-order furniture is not eligible for returns, but all other pieces can be returned 30 days after they arrive—or within seven days for Quick Ship upholstery items.
Target
Currently, Target is known for its designer furniture collaborations; the retailer offers pieces made in partnership with Magnolia, Jungalow, and Studio McGee, for example, and frequently releases new lines of this merchandise. Target’s furniture offerings for every room of the home are far more expansive online than in-store, with many online-only options to be found. Most items can be returned to Target stores, which are known for having a liberal return policy, making it easy to part ways with anything that doesn’t fit your space once it arrives. Additionally, Target offers quick shipping for furniture, with many items arriving in a matter of days.
Target : Expect More. Pay Less
One Kings Lane
Arruda appreciates the variety of furniture and decor One Kings Lane has to offer. “Most items are at a great price point with many different styles to choose from,” she says. The website features a “ready to ship” section under the furniture tab, making it easy for those who do not wish to wait long to scroll through in-stock products. Most items are eligible for return within 30 days of purchase but will be subject to a 15 percent return fee. Items that are not returnable are marked as such.
Ways to identify a reliable online furniture store
Reading customer reviews and exploring a retailer’s social media pages to view photos uploaded by consumers are two useful tactics to determine if the online furniture store is reliable.
What to check before buying furniture online
You’ll want to determine when an item is due to ship or if it’s on backorder before placing your order, so you have an accurate understanding of the delivery timeline. You will also want to sort out any logistical issues in your home before they arise. This means taking measurements of the room in which you wish to place your item to ensure it will fit, minimizing the need for returns. It’s also important to measure your home’s doorways and stairwells.
Frequently asked questions (FAQs)
How can you have furniture delivered to your home?
Retailers rely on their shipping partners to deliver furniture to homes all across the nation. Many retailers offer white-glove delivery, other furniture ships in a standard box and requires assembly, which can range from light to more complex. Each retailer should list their shipping partners, policies, prices, and delivery estimates—check before you shop, so you’re not surprised by any extra fees or long timeframes.
Is it cheaper to buy furniture online?
Sometimes, retailers will run online promotions to discount their furniture, but keep in mind that most of the time, consumers will still have to pay flat delivery fees, particularly when ordering sizable items. It’s important to factor such fees into one’s budget prior to making a purchase.
Is it risky to buy furniture online?
It is generally not risky to buy furniture online, but keep in mind that sometimes items may be damaged in transit or appear differently in real life than they do in an online photo. Therefore, it is important to familiarize yourself with a company’s refund or return policy in the event that you are dissatisfied with your item upon delivery.
What month is the best time to purchase furniture?
The beginning of a new year and the summer are often when retailers will announce sales, making these ideal times to purchase furniture.
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