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Best Homeowners Insurance Companies for September 2024

Best Homeowners Insurance Companies
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Our evaluations and opinions are not influenced by our advertising relationships, but we may earn a commission from our partnersโ€™ links. This content is created by TIME Stamped, under TIMEโ€™s direction and produced in accordance with TIMEโ€™s editorial guidelines and overseen by TIMEโ€™s editorial staff. Learn more about it.

updated: September 26, 2024
edited by Jill Cornfield

Many companies sell homeowners insurance in the US. However, the 10 largest home insurance companies account for over half the overall market share. So if youโ€™re looking for coverage, chances are youโ€™ll get a quote and consider buying coverage from one of those leaders.

Our review includes seven of those 10 insurers. Compare their costs, third-party rankings, and more.

Our recommendations for best homeowners insurance companies

Best for Home-based businesses
AllState

Allstate Home Insurance

Best for Home-based businesses

Allstate Home Insurance

Annual cost

$1,594

AM Best
A+
J.D. Power Claims
868 (10th)
J.D. Power Satisfaction

809 (12th)

NAIC Complaint Index
2.63 (code 19232)
Trustpilot
1.3

Allstate is one of the countryโ€™s best-known insurance brands and the second-largest homeowners insurance provider nationwide. The companyโ€™s results in J.D. Powerโ€™s most recent studies of the homeowners' insurance industry are slightly below the national average. Also, its 2.63 (code 19232) complaint index from the NAIC indicates Allstate generates more customer complaints than other companies, adjusted for size. Allstate has an A+ rating from AM Best.

If youโ€™re a small business owner operating out of your home, you might want to consider Allstate. Its optional business property coverage increases limits for inventory and other business-related items in your residence. (Note: Be sure to discuss your business insurance needs with your agent or insurer.)

To get an Allstate quote, visit one of its local agents or go to the company website. The company encourages filing claims online but does offer a toll-free number for claims questions, 1-800-225-7828.

Pros:

  • Wide selection of optional coverages, including business property, water backup, and scheduled personal property.
  • Fewer than average customer complaints, per NAIC.

Cons:

  • Scored below average in recent J.D. Power studies
Best for Optional coverages
American Family

American Family Home Insurance

Best for Optional coverages

American Family Home Insurance

Annual cost

$2,261

AM Best

A

J.D. Power Claims
875 (7th)
J.D. Power Satisfaction

813 (8th)

NAIC Complaint Index

0.81 (code 19275)

Trustpilot
4.7

Based in Madison, Wisconsin, American Family Insurance (AmFam) sells homeowners, auto, business, and several other types of coverage in 19 U.S. states. In J.D. Powerโ€™s recent studies of the homeowners' insurance market, the company performed near the national averages. However, its Trustpilot score of 4.7 out of 5.0 stars is higher than that of any of the other companies in this review.

AmFam offers a wide range of optional coverages you can add to a policy for a customized insurance experience. These include relatively common options such as water backup and scheduled personal property, as well as unusual offerings such as hidden water damage, service line coverage, matching siding, and senior living protection. AmFam even offers short-term rental coverage for those who rent out their home for up to 62 days per year.

AmFam offers quotes on its website and through its network of local agents. You can file a claim online or by calling 1-800-692-6326.

Pros:

  • Wide range of optional coverages.
  • High Trustpilot score.

Cons:

  • Most expensive company in our review.
Best for Discounts
Farmers

Farmers Home Insurance

Best for Discounts

Farmers Home Insurance

Annual cost

$1,455

AM Best

A

J.D. Power Claims
873 (8th)
J.D. Power Satisfaction

800 (17th)

NAIC Complaint Index
0.78 (code 21628)
Trustpilot
1.4

Farmers, the countryโ€™s fifth-largest home insurer, ranked below the national average in J.D. Powerโ€™s most recent studies of the homeownersโ€™ insurance market. However, the company has a respectable 0.78 (code 21628) complaint index from the NAIC.

All of the homeowners insurance companies in our review offer multiple discounts: You owe it to yourself to talk to a company representative or your agent to see if there are ways you can save.

Farmers, however, stands out for its sheer variety of discounts offered. You can save money by bundling your home and car insurance, having a home security system, being a non-smoker, opting for a paperless policy, having a green-certified home, and more.

You can get a policy quote from a Farmers agentโ€”the company offers an agent finder on its website. Or, if you prefer, you can get a quote online. The company also offers an online option for claim filing and a toll-free number for its claims department, 1-800-435-7764.

Pros:

  • Wide range of policy discounts.
  • A replacement-cost dwelling coverage option is available.

Cons:

  • J.D. Power ratings are below the studiesโ€™ averages.
Best for online experience
Liberty Mutual

Liberty Mutual Home Insurance

Best for online experience

Liberty Mutual Home Insurance

Annual cost

$1,414

AM Best

A

J.D. Power Claims
870 (9th)
J.D. Power Satisfaction

789 (20th)

NAIC Complaint Index

1.66 (code 23043)

Trustpilot
1.1

Liberty Mutual has been around for well over a century. Founded in 1912, the Boston-based insurer now sells a wide range of personal and business insurance in 29 countries. The company ranks on the lower end of J.D. Powerโ€™s recent studies of the U.S. homeownersโ€™ insurance industry.

In spite of its age, Liberty Mutual has evolved to meet the needs of 21st-century consumers. The company offers online policy quotes for homeowners insurance (along with an online purchase discount) and a network of sales agents. The Liberty Mutual app lets you manage your policy, make a payment, or file and track a claim. You can also reach the companyโ€™s claims service at 1-833-218-0219.

Pros:

  • Quote a policy online or work with an agent.
  • Good selection of discounts, including bundling and paperless policy.

Cons:

  • NAIC complaint index is very high.
  • Ranked next-to-last in J.D. Power 2023 U.S. Home Insurance Study.
Best for high customer satisfaction ratings
State Farm

State Farm Homeowners Insurance

Best for high customer satisfaction ratings

State Farm Homeowners Insurance

Annual cost
$1,356
AM Best
A++
J.D. Power Claims
880 (6th)
J.D. Power Satisfaction

829 (5th)

NAIC Complaint Index

1.96 (code 25143)

Trustpilot
2.6

State Farm is one of the countryโ€™s most recognized insurance brands. Itโ€™s also the largest provider of both home and auto insurance. The Illinois-based insurer has an A++ rating from AM Best, while its rates are among the lowest in our review.

State Farm offers homeowners quotes at its website or through its network of agents. To file a claim, you can visit the website, contact your agent, or call 1-800-732-5246.

With size comes many opportunities to interact with customers. State Farm has a middle-of-the-road Trustpilot rating (although itโ€™s higher than many of the other companies in our review). However, it performed quite well in J.D. Powerโ€™s 2023 studies of the homeownersโ€™ insurance market. State Farm also has a very low complaint index from NAIC.

Pros:

  • Performed well in the most recent J.D. Power results.
  • Highest possible rating from AM Best.

Cons:

  • A limited number of homeowners policy discounts are listed on the State Farm website.
Best for Green homes
Travelers

Travelers Homeowner Insurance

Best for Green homes

Travelers Homeowner Insurance

Annual cost

$1,444

AM Best
A++
J.D. Power Claims
867 (11th)
J.D. Power Satisfaction

790 (19th)

NAIC Complaint Index

0.30 (code 25658)

Trustpilot
1.7

Travelers is the sixth-largest home insurer in the U.S. The companyโ€™s results in the most recent studies of the homeownersโ€™ industry by J.D. Power were below the national average. However, Travelers has a very low NAIC complaint index, and its Trustpilot rating is higher than most of the other companies in our review. The company has an A++ rating from AM Best.

Travelers is a company to consider if youโ€™re particularly conscious of your environmental footprint. It offers a โ€œgreen homesโ€ policy endorsement that covers the cost of environmentally friendly building materials if you need to repair or rebuild your home after a covered loss.

Additionally, if your home is certified green according to the Leadership Energy and Environmental Design (LEED) rating system, you can save up to 5% on your premium with a green home discount. And, while auto insurance is outside the scope of this review, you might be interested to know that Travelers also offers a discount for drivers of hybrid and electric cars.

You can get a quote at the Travelers website or by phone at 1-866-505-3134. Alternatively, you can contact a local independent agent who sells Travelersโ€”the company website includes an agent finder. You can also file a claim at the website or by calling 1-800-252-4633.

Pros:

  • Optional endorsement covers the cost of green building materials.
  • AM Best A++ rating.

Cons:

  • J.D. Power ratings are below the studiesโ€™ averages.
  • Limited selection of discounts compared to other companies in our review.
Best for Military
USAA

USAA Homeowner Insurance

Best for Military

USAA Homeowner Insurance

Annual cost

$1,231

AM Best

A++

J.D. Power Claims
906 (NA)
J.D. Power Satisfaction

881 (NA)

NAIC Complaint Index

2.04 (code 25968)

Trustpilot
1.3

USAA was founded in 1922 by a small group of U.S. Army officers who pooled together to insure their personal vehicles. Over the last century, the company has grown to become a financial services giant. Today, USAA offers insurance, banking, and investment products to its members. Itโ€™s the fourth-largest home insurer in the country.

In fact, membership is one of the USAA brand's calling cards. The company exclusively provides its services to U.S. military active servicemen, servicewomen, veterans, and their families. The companyโ€™s commitment to customer service is often cited as an example across industries.ย 

Due to its exclusivity, J.D. Power does not include USAA in its industry rankings. But it does rate the company, and USAAโ€™s ratings are often much higher than those earned by the rest of the industry.

USAA does not have local agents, but members can get a homeowner quote online at the USAA website. Claim reporting is also available on the website. The website does not appear to provide a phone number for quotes or claims but does provide a general number of 1-800-531-8722.

Pros:

  • Cheapest homeowners insurance in our review.
  • Replacement cost is standard with dwelling coverage.

Cons:

  • No local agents.
  • Available only to USAA members.

Best homeowners insurance companies compared

CompanyAnnual feesAm ratingJ.D. PowerNAIC Complaint Index
Allstate Home Insurance

$1,594

A+

809 (12th)

2.63 (code 19232)
American Family Home Insurance

$2,261

A

813 (8th)

0.81 (code 19275)

Farmers Home Insurance

$1,455

A

800 (17th)

0.78 (code 21628)
Liberty Mutual Home Insurance

$1,414

A

789 (20th)

1.66 (code 23043)

State Farm Homeowners Insurance
$1,356
A++

829 (5th)

1.96 (code 25143)

Travelers Homeowner Insurance

$1,444

A++

790 (19th)

0.30 (code 25658)

USAA Homeowner Insurance

$1,231

A++

881 (NA)

2.04 (code 25968)

Methodology

We reviewed each company's website for detailed information about coverages, discounts, and service options.

Pricing information is from a recent review of homeowners insurance costs by The Zebra. Note that these are sample rates. Your cost of homeowners insurance may vary from what is shown.

We also gathered information produced by third-party sources related to the homeowners' insurance industry.

  • AM Best is an independent, trusted provider of analytics and ratings specializing in the global insurance industry. Its letter ratings indicate an insurance companyโ€™s financial strength and ability to pay claims. Ratings range from A++ (Superior) to D (Poor). Note that we primarily accessed these ratings on individual insurance company websites.
  • The J.D. Power 2023 U.S. Property Claims Satisfaction Study rated 22 major homeowners insurance companies on a 1,000-point scale based on claims settlement, claim servicing, first notice of loss experience, estimation process, and repair process.
  • The J.D. Power 2023 U.S. Home Insurance Study rated 19 major insurers on a 1,000-point scale based on customer interaction, policy offerings, price, billing process, and claims.
  • The National Association of Insurance Commissioners (NAIC) publishes annual complaint indexes for homeowners insurers. An index below 1.0 means the NAIC receives fewer than average consumer complaints about a particular company. The index is weighted to ensure companies of different sizes are judged fairly.
  • Trustpilot is a review site where ordinary consumers can rate companies based on their experiences. Its star rating system is based on a scale of zero to five.

What is homeowners insurance?

Homeowners insurance protects the investment youโ€™ve made in your home. A standard policy consists of five coverages.

  • Coverage A (Dwelling). Pays to help repair the main structure of your home if itโ€™s damaged or destroyed by fire, storm, vandalism, or other incident.
  • Coverage B (Other structures). Pays to help repair structures not attached to the home, such as a detached garage, if damaged or destroyed.
  • Coverage C (Personal property). Pays to replace or repair items such as furniture, electronics, clothing, or sporting equipment if damaged or destroyed.
  • Coverage D (Additional living expense). Helps pay for food, lodging, and other essentials if your home cannot be occupied due to a covered incident.
  • Coverage E (Personal Liability). Protects you against lawsuits related to incidents that occur on your property.

Each of these coverages has a limit, which is the maximum amount the insurer will pay to repair or replace your home or property. Coverages typically have deductibles, which is the amount of money you pay toward your repair or replacement costs if you have a claim.

This is a very brief overview of homeowners insurance. Check your policy to understand better what it does and doesnโ€™t cover. If you have any questions, contact your agent or insurer.

How to file a homeowners insurance claim

The first step to filing a homeowners claim is to decide whether or not you even should file. This often comes down to your deductible. If the cost to repair or replace the item is equal to or less than your deductible, then a claim makes no sense whatsoever. You might even consider not filing if the value of the damage is only a little bit more than your deductible, as the claim will likely cause your policy premium to increase at the next renewal.

However, if youโ€™re facing a significant financial loss and decide to file a claim, check your policy paperwork or the insurerโ€™s website to see how to proceed. Many insurers offer tools that allow you to file a claim online, and many also offer a toll-free phone number.

However you choose to file your claim, be sure to follow any and all instructions you receive regarding repair estimates, documentation, and deadlines. Staying on top of your claim โ€œto-do listโ€ helps avoid any delays in its processing.

How to choose the best homeowners insurance policy

Homeowners insurance is not only a complex product, but it protects a significant piece of your financial pictureโ€”the investment youโ€™ve made in your home. When shopping for coverage, consider the following tips.

Consider the cost to rebuild your home, not its market value

One of the most important things you can do when buying homeowners insurance is to ensure your coverage limits are based on the cost to rebuild your home, not its market value. The fact is that these two numbers can vary dramatically (it may be much more expensive to rebuild). Having adequate coverage in place means youโ€™ll have less to pay out of pocket should you ever need to file a claim.

Look at optional coverages that fit your needs

Many companies offer additional, optional coverages that you can add to a standard policy. A common option, for example, is scheduled personal property. This provides extra coverage for valuables such as jewelry, artwork, antiques, or expensive electronics.

Be aware also that most standard homeowners policies do not include coverage for earthquakes or flooding. Fortunately, these coverages are often readily available, but you may need to purchase a separate policy. If you live in an area prone to these events, contact your insurer or agent to discuss your options.

Shop around

Prices vary between insurers. In our review of the seven largest home insurance companies, the cheapest policy costs more than $1,000 less per year than the most expensive. So you owe it to yourself to shop around to make sure youโ€™re getting the best combination of coverage and price.

Check out trusted, third-party ratings and rankings

It can be challenging to differentiate between insurance companies. However, expert reviews such as J.D. Power and consumer reviews such as those on Trustpilot can help you better understand which companies tend to stand out from the pack.

Talk to an agent

With all thatโ€™s riding on your homeowners' insurance, you may want to consider talking to an agent. Insurance agents should understand the needs of homeowners in your area and be well-versed in the โ€œins and outsโ€ of the companies they represent. A good agent can be your ally in navigating the complex world of insurance for your home, car, business, and life.

Bundling homeowners and auto insurance

Bundling your home and auto insurance means you get both policies from the same company. Itโ€™s a common practice, and it provides you with two main benefits.

First, youโ€™ll likely save money. Insurance companies like it when customers bundle (theyโ€™d rather sell you two policies than just one), so they tend to offer generous discounts that might apply to the auto policy, the homeowners' policy, or both. All the insurers in our review offer a bundling discount.

Second, youโ€™ll simplify your life a bit. Rather than having to keep track of two insurance companies, two sets of policy paperwork, and two sets of payments, you can streamline things by bundling.

Alternatives to homeowners insurance

If you have a mortgage, youโ€™ll need homeowners insuranceโ€”thereโ€™s typically no way around that fact. Your lender will require coverage as long as it has a financial interest in your property.

Homeowners insurance is optional once youโ€™ve paid off your home. Nevertheless, considering all thatโ€™s at stake financially, youโ€™ll likely want to maintain coverage. According to the Insurance Information Institute, 88 percent of homeowners do carry insurance.

If youโ€™re concerned about the rising cost of coverage, first check with your current insurer to see if youโ€™re eligible for any additional discounts that may help you save. If that doesnโ€™t bring down your costs, check with three or four other companies to see if they offer lower rates. As noted already, the cost of coverage can vary significantly between companies. You might also want to see if your state offers any programs to help homeowners afford coverage.

Another option is self-insurance. In this method, you drop your home policy and set aside money for repairs for which youโ€™d otherwise file an insurance claim. Self-insurance is a rising trend in states such as Florida, where insurance rates for high-risk properties have spiked dramatically in recent years.

Note that we do not recommend self-insurance. But we want to point out that it is an alternative to traditional homeowners coverage.

TIME Stamp: Shop around before you decide on a homeowners insurance policy

While there are many homeowners insurance companies, a majority of Americans rely on just a handful of them for coverage. So if youโ€™re in the market for a policy, you owe it to yourself to check with at least three or four of them to make sure youโ€™re getting the coverage you need at a price that works for your budget.

Frequently asked questions (FAQs)

What is the 80% rule in homeowners insurance?

The 80% rule states that you should insure your home for at least 80% of its total replacement cost to avoid being underinsured.

What homeowners insurance is the most commonly purchased?

On a national scale, State Farm is the most commonly purchased homeowners policy. The company has an 18.4% market share, making it the largest home insurer in the US.

How much does homeowners insurance cost in New York?

According to a recent study by Moneygeek, a policy with $250,000 of coverage costs $1,854 in New York.

The information presented here is created by TIME Stamped and overseen by TIME editorial staff. To learn more, see our About Us page.

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