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May 30, 2024

# UPS

by 

[Nik Popli](https://time.com/author/nik-popli/)


## Nik Popli


Staff Writer

![UPS CEO Carol B. Tomé](https://static.time.com/v3/assets/bltea6093859af6183b/blt885e7516a8288044/698a5753b21a9ceb4750a0c3/time100-companies-ups-2024-01.jpg?branch=production&width=3840&quality=75&auto=webp&crop=3:2)

UPS CEO Carol B. Tomé

UPS CEO Carol B. ToméCourtesy of UPS

After missing Wall Street revenue expectations at the end of 2023, UPS rebounded in a big way this April by securing the U.S. Postal Service’s highly coveted and lucrative air-delivery contract, which runs through 2030\. The company beat out its main competitor FedEx, which held the contract for the past 20 years and received about $2 billion from USPS annually. Investors are feeling optimistic: UPS’s most recent quarterly profits surpassed expectations despite weaker package-delivery demand as the company weathers the transition out of the pandemic retail economy. The more than century-old company secured another significant deal last year, negotiating the largest private-sector union contract in the U.S. with the Teamsters without a strike. The five-year agreement boosts pay and enhances working conditions and safety, including by putting air-conditioning in more trucks. But just months after union ratification, in January UPS announced 12,000 layoffs, which CEO Carol Tomé said would generate $1 billion in savings as the logistics behemoth shifts its focus to higher-margin shipments.


UPS: 2024 TIME100 Most Influential Companies

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