Ryan Holmes

Recent Articles

Customer Service as a Spectator Sport Is About to End

Changes at Twitter and Facebook could spell the end of public shaming

By Ryan Holmes

5 Trends That Will Change How You Use Social Media in 2015

Big changes are afoot for the likes of Twitter, Facebook and others

By Ryan Holmes

Why Facebook Suddenly Wants to Handle Your Money

It's quickly becoming the biggest battle zone in tech

By Ryan Holmes
More from TIME
More From TIME