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Facebook Apologizes for Pain Caused by ‘Year in Review’ Posts

2 minute read
By Maya Rhodan

So far, Facebook has directly apologized to at least one person for whom the Year-in-Review post brought back painful memories from 2014.

Years can be full of ups and downs, but the algorithm Facebook used to highlight accounts’ most-liked photos didn’t allow users to choose which photos they want to highlight–eliminating the chance to leave out pictures people may not have wanted to be reminded were there.

Writer and web design consultant Eric Meyer wrote in a blog post that because he lost his six-year-old daughter to brain cancer in 2014, his year hadn’t been “great,” as the uniform Facebook post declared.

A Zuckerberg Family Album

Born in 1984, Facebook founder Mark Zuckerberg grew up in Dobbs Ferry, New York, the son of a dentist and a psychiatrist who left her profession to work in her husband's office.
Born in 1984, Facebook founder Mark Zuckerberg grew up in Dobbs Ferry, New York, the son of a dentist and a psychiatrist who left her profession to work in her husband's office.Facebook
Zuckerberg's father describes his son, seen here at five years old, as "strong-willed and relentless."
Zuckerberg's father describes his son, seen here at five years old, as "strong-willed and relentless."Facebook
Facebook was founded while Zuckerberg was a student at Harvard, where this photograph was taken.
Facebook was founded while Zuckerberg was a student at Harvard, where this photograph was taken.Facebook
Zuckerberg, right, sits with Facebook's other founders. The tale of the company's earliest days inspired the film The Social Network, which draws a rich, dramatic portrait of a furious, socially handicapped genius, a character who bears little resemblance to the actual Mark Zuckerberg.
Zuckerberg, right, sits with Facebook's other founders. The tale of the company's earliest days inspired the film The Social Network, which draws a rich, dramatic portrait of a furious, socially handicapped genius, a character who bears little resemblance to the actual Mark Zuckerberg.Facebook
In this 2006 photo, the Facebook founder poses with his older sister Randi, the company's head of consumer marketing and social-good initiatives.
In this 2006 photo, the Facebook founder poses with his older sister Randi, the company's head of consumer marketing and social-good initiatives.Facebook
Zuckerberg and his family visit the Wizarding World of Harry Potter in Orlando for Thanksgiving 2010.
Zuckerberg and his family visit the Wizarding World of Harry Potter in Orlando for Thanksgiving 2010.Facebook

“For those of us who lived through the death of loved ones, or spent extended time in the hospital, or were hit by divorce or losing a job or any one of a hundred crises, we might not want another look at this past year,” Meyer wrote. “To show me Rebecca’s face and say “Here’s what your year looked like!” is jarring. It feels wrong, and coming from an actual person, it would be wrong. Coming from code, it’s just unfortunate.”

In a statement to the Washington Post, Facebook’s Jonathan Gheller said he had reached out to Meyer and apologized for any pain the post has caused.

“[The app] was awesome for a lot of people, but clearly in this case we brought him grief rather than joy, “It’s valuable feedback,” Gheller said. “We can do better — I’m very grateful he took the time in his grief to write the blog post.”

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