The daughter of Korean Air chairman Cho Yang Ho resigned from a management position at the airline in the face of widespread criticism over her order that a pursuer on a recent flight deplane because a crew member had violated the airline’s procedures for serving nuts.
According to a Bloomberg report, a flight attendant served Heather Cho, the chairman’s daughter, macadamia nuts in a package and without asking her. The airline’s policy calls for nuts to be served on a plate with the customer’s permission, a rule that the flight’s pursuer didn’t know when asked by Cho.
“I am sorry for causing trouble to the passengers and the people,” Cho said in a statement, according to the New York Times. “I seek forgiveness from those who were hurt by what I did.”
A South Korean transportation regulator said that it is investigating an incident to see if any laws were violated. The airline says that it took the plane less than two minutes to return to the gate, Bloomberg reports.
Heather Cho, the chairman’s daughter, was traveling from New York to Seoul last Friday. While she quit one leadership role, she remains a vice president at the airline.
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Write to Justin Worland at justin.worland@time.com