Consumers

The Drink People Are Getting Instead of Coffee

Consumption of coffee is declining

By Dan Mitchell March 17, 2015

5 Times Big Business Actually Bowed to Pressure from Consumers

Elephants at the circus are only the latest in a string of victories

By Dan Mitchell March 6, 2015

Why Annoyed Americans Are Signing This Online Petition

People hate robocalls and want them to stop

By Dan Mitchell March 3, 2015

U.S. Gas Prices Inch Higher After Months of Decline

The steady rise reverses a record 123-day decline that started in September and ended last month

By Tom Huddleston, Jr. / Fortune February 23, 2015

Walmart Has Bigger Problems Than Its Workers' Wages

The retail giant's customers are less and less satisfied with its services

By Dan Mitchell February 19, 2015

Global Coffee Intake Projected to Rise

Populous nations like India and China are increasingly becoming fans of coffee

By Sabrina Toppa February 16, 2015

What Twitter Thinks About The Harvard Prof. and His Chinese Takeout

And here's what the Twitterverse had to say

By Elizabeth Barber December 10, 2014

Amazon Is Butting Into the Diaper Business

Prime members will be able to get Amazon-branded diapers and baby wipes

By Sam Frizell December 5, 2014

Toys ‘R’ Us to Open at 5 p.m. on Thanksgiving

Retailer unveils initiatives to make the shopping experience smoother during the busy holiday season.

By Fortune / John Kell November 7, 2014

Why It's Your Fault There's Already Christmas Stuff in Stores

Exhausting? Yes. Going anywhere anytime soon? No

By Martha C. White October 15, 2014

Tips for Stopping Identity Theft

This has been a good year for hackers. To date, businesses, medical centers, banks and schools have suffered some 578 data breaches, exposing over 76 million records of personal and financial information (Identity Theft Resource...

By Techlicious October 6, 2014

FTC Mandates Refunds for Online Backorders Over 30 Days

By now, most everyone has an e-retail horror story. Mine happened several years ago when I ordered a sale priced flat-screen TV from a major tech website. My credit card was charged immediately when I...

By Techlicious September 19, 2014

How Facebook Uses Ad Feedback to Alter Your Timeline

A few years ago, Facebook rolled out functionality to all users that lets us hide advertisements we find objectionable. Many ignore this “I don’t want to see this” feature, hiding in the down arrow at...

By Techlicious September 16, 2014

How to Take Control of Your Personal Data

Just how much data is there about you online? Before you answer that, think about the slew of social media networks, retailers, insurance providers, fitness tracking services and other digital services you've interacted with in...

By Techlicious August 1, 2014

Big Mergers: Bad for Consumers

When big companies merge, it’s good for the bankers — but not so good for the rest of us

By Rana Foroohar July 31, 2014

U.S. Airports to Begin Leveraging Your Smartphone to Track Wait Times

The Cincinnati/Northern Kentucky International Airport is installing a first-in-the-nation system to monitor security checkpoint wait times using travelers’ smartphones and other Wi-Fi-enabled devices, Bloomberg Businessweek is reporting. The system, known as BlipTrack, works by tracking...

By Techlicious June 17, 2014

After Recall, Nest Smoke Alarm Is Back and Discounted

Nest's followup to its nicely designed smart thermostat was a smart smoke detector called Protect (see our original coverage here). One of the features of Protect -- aside from being Internet-connected and able to send...

By Doug Aamoth June 17, 2014

John Oliver's Net Neutrality Rant Crashes FCC Servers

Former Daily Show funnyman John Oliver's recent 13-minute net neutrality rant ended with a plea to Internet commenters the world over to "once in your lives, focus your indiscriminate rage in a useful direction." Oliver...

By Doug Aamoth June 3, 2014

Everybody Hates Time Warner Cable and Comcast

Hate your television or Internet provider? You're far from alone: Time Warner Cable and Comcast earned bottom-of-the-barrel scores in a consumer satisfaction survey published Tuesday. Subscription TV-wise, Time Warner Cable scored the lowest of the...

By Doug Aamoth May 20, 2014

Pogoplug's Cloud Storage Is 'Unlimited' Unless You Use Too Much of It

A cloud storage provider reveals its throttling policy in response to complaints from heavy users.

By Jared Newman May 16, 2014

Square Uses Receipts for Customer Service

Now its e-receipts let shoppers tell merchants what went wrong--or right--with a transaction.

By Harry McCracken May 13, 2014

These Are the 10 Best-Selling Products of All Time

This post is in partnership with 24/7 Wall Street. The article below was originally published on 247wallst.com. Creating the most popular product of the year will make consumers and investors happy. But making an all-time...

By Vince Calio , Thomas C. Frohlich and Alexander E.M. Hess May 8, 2014

How 3D Printers Actually Work

See how 3D printers create everything from guns to chocolate.

By TIME Video May 8, 2014

The Autobots are Coming! Whether We Want Them or Not

There may be an autobot in your driveway sooner than you think

By Doug Aamoth and Corey Protin May 7, 2014

People Are Ignoring Store Assistants Because Their Phones Are More Helpful

"Find everything okay?" "Yep, no thanks to you."

By Jared Newman May 7, 2014

Delete Your Accounts: Links and Phone Numbers to 65 Sites and Services

It's time for some spring cleaning, friends.

By Doug Aamoth May 6, 2014

General Mills Changes Course Over Legal-Terms Flap

The food giant reversed itself regarding widely criticized new legal terms on its website that some said could prevent customers from suing the company over downloading coupons, joining its online communities or interacting with the company

By Nolan Feeney April 20, 2014

Verizon Offering Discounts for Bringing Your Own Phone

Verizon is finally willing to give you a discount for bringing your own device to its network. The company announced that starting Thursday, April 17, compatible phones brought to Verizon will qualify for its lower,...

By Techlicious April 15, 2014

PC vs Mobile: How Technological Worldviews Are Shaped

The shifting shapes of technological worldviews invite new challenges and new opportunities.

By Ben Bajarin April 14, 2014

Is Amazon Prime Still a Good Deal at $99? Let's Run Some Numbers

Now that it costs $20 more, a look back through all of 2013's purchases to see if an Amazon Prime membership pays off

By Doug Aamoth March 13, 2014

How to Block Telemarketers on Android and iPhone

No one enjoys cell phone spam, especially aggressive telemarketing calls and texts while you're on the go. Though you can list your cell phone number on the Do Not Call Registry, that doesn't stop telemarketing...

By Techlicious March 13, 2014

One Theory Behind Your Slow, Expensive Internet Access

Over at The Week, John Aziz lays out an argument for why U.S. Internet speeds are 31st in the world for downloads and 42nd in the world for uploads. It's an argument you've heard time...

By Doug Aamoth March 6, 2014

Consumer Choice Is the New Tech Industry Theme

When companies invest to compete both for existing customers and the customers of other companies, the consumer always wins.

By Ben Bajarin March 3, 2014

10 Apps and Sites That Will Save You Money

Too many online services claiming to save you money just end up costing you precious time without much in return. Here are 10 free websites and apps that will help you keep more dollars in your wallet.

By Techlicious February 20, 2014

America's Economic Moment

The U.S. economy is a world beater again--but 2014 will tell whether that's good for everyone

By Rana Foroohar January 23, 2014

New York City Menus Will Soon Have Salt Warnings

Customer Service as a Spectator Sport Is About to End

Why Walmart Has Big Problem on Its Hands

Here's the Terrifying Truth About Metal Shards in Your Food