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Consumers
Presented By
New York City Menus Will Soon Have Salt Warnings
By Michal Addady / Fortune
Customer Service as a Spectator Sport Is About to End
By Ryan Holmes
Why Walmart Has Big Problem on Its Hands
By Phil Wahba
Here's the Terrifying Truth About Metal Shards in Your Food
By Dan Mitchell
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Consumers
The Drink People Are Getting Instead of Coffee
Consumption of coffee is declining
By Dan Mitchell
March 17, 2015
5 Times Big Business Actually Bowed to Pressure from Consumers
Elephants at the circus are only the latest in a string of victories
By Dan Mitchell
March 6, 2015
Why Annoyed Americans Are Signing This Online Petition
People hate robocalls and want them to stop
By Dan Mitchell
March 3, 2015
U.S. Gas Prices Inch Higher After Months of Decline
The steady rise reverses a record 123-day decline that started in September and ended last month
By Tom Huddleston, Jr. / Fortune
February 23, 2015
Walmart Has Bigger Problems Than Its Workers' Wages
The retail giant's customers are less and less satisfied with its services
By Dan Mitchell
February 19, 2015
Global Coffee Intake Projected to Rise
Populous nations like India and China are increasingly becoming fans of coffee
By Sabrina Toppa
February 16, 2015
What Twitter Thinks About The Harvard Prof. and His Chinese Takeout
And here's what the Twitterverse had to say
By Elizabeth Barber
December 10, 2014
Amazon Is Butting Into the Diaper Business
Prime members will be able to get Amazon-branded diapers and baby wipes
By Sam Frizell
December 5, 2014
Toys ‘R’ Us to Open at 5 p.m. on Thanksgiving
Retailer unveils initiatives to make the shopping experience smoother during the busy holiday season.
By Fortune / John Kell
November 7, 2014
Why It's Your Fault There's Already Christmas Stuff in Stores
Exhausting? Yes. Going anywhere anytime soon? No
By Martha C. White
October 15, 2014
Tips for Stopping Identity Theft
This has been a good year for hackers. To date, businesses, medical centers, banks and schools have suffered some 578 data breaches, exposing over 76 million records of personal and financial information (Identity Theft Resource...
By Techlicious
October 6, 2014
FTC Mandates Refunds for Online Backorders Over 30 Days
By now, most everyone has an e-retail horror story. Mine happened several years ago when I ordered a sale priced flat-screen TV from a major tech website. My credit card was charged immediately when I...
By Techlicious
September 19, 2014
How Facebook Uses Ad Feedback to Alter Your Timeline
A few years ago, Facebook rolled out functionality to all users that lets us hide advertisements we find objectionable. Many ignore this “I don’t want to see this” feature, hiding in the down arrow at...
By Techlicious
September 16, 2014
How to Take Control of Your Personal Data
Just how much data is there about you online? Before you answer that, think about the slew of social media networks, retailers, insurance providers, fitness tracking services and other digital services you've interacted with in...
By Techlicious
August 1, 2014
Big Mergers: Bad for Consumers
When big companies merge, it’s good for the bankers — but not so good for the rest of us
By Rana Foroohar
July 31, 2014
U.S. Airports to Begin Leveraging Your Smartphone to Track Wait Times
The Cincinnati/Northern Kentucky International Airport is installing a first-in-the-nation system to monitor security checkpoint wait times using travelers’ smartphones and other Wi-Fi-enabled devices, Bloomberg Businessweek is reporting. The system, known as BlipTrack, works by tracking...
By Techlicious
June 17, 2014
After Recall, Nest Smoke Alarm Is Back and Discounted
Nest's followup to its nicely designed smart thermostat was a smart smoke detector called Protect (see our original coverage here). One of the features of Protect -- aside from being Internet-connected and able to send...
By Doug Aamoth
June 17, 2014
John Oliver's Net Neutrality Rant Crashes FCC Servers
Former Daily Show funnyman John Oliver's recent 13-minute net neutrality rant ended with a plea to Internet commenters the world over to "once in your lives, focus your indiscriminate rage in a useful direction." Oliver...
By Doug Aamoth
June 3, 2014
Everybody Hates Time Warner Cable and Comcast
Hate your television or Internet provider? You're far from alone: Time Warner Cable and Comcast earned bottom-of-the-barrel scores in a consumer satisfaction survey published Tuesday. Subscription TV-wise, Time Warner Cable scored the lowest of the...
By Doug Aamoth
May 20, 2014
Pogoplug's Cloud Storage Is 'Unlimited' Unless You Use Too Much of It
A cloud storage provider reveals its throttling policy in response to complaints from heavy users.
By Jared Newman
May 16, 2014
Square Uses Receipts for Customer Service
Now its e-receipts let shoppers tell merchants what went wrong--or right--with a transaction.
By Harry McCracken
May 13, 2014
These Are the 10 Best-Selling Products of All Time
This post is in partnership with 24/7 Wall Street. The article below was originally published on 247wallst.com. Creating the most popular product of the year will make consumers and investors happy. But making an all-time...
By Vince Calio , Thomas C. Frohlich and Alexander E.M. Hess
May 8, 2014
How 3D Printers Actually Work
See how 3D printers create everything from guns to chocolate.
By TIME Video
May 8, 2014
The Autobots are Coming! Whether We Want Them or Not
There may be an autobot in your driveway sooner than you think
By Doug Aamoth and Corey Protin
May 7, 2014
People Are Ignoring Store Assistants Because Their Phones Are More Helpful
"Find everything okay?" "Yep, no thanks to you."
By Jared Newman
May 7, 2014
Delete Your Accounts: Links and Phone Numbers to 65 Sites and Services
It's time for some spring cleaning, friends.
By Doug Aamoth
May 6, 2014
General Mills Changes Course Over Legal-Terms Flap
The food giant reversed itself regarding widely criticized new legal terms on its website that some said could prevent customers from suing the company over downloading coupons, joining its online communities or interacting with the company
By Nolan Feeney
April 20, 2014
Verizon Offering Discounts for Bringing Your Own Phone
Verizon is finally willing to give you a discount for bringing your own device to its network. The company announced that starting Thursday, April 17, compatible phones brought to Verizon will qualify for its lower,...
By Techlicious
April 15, 2014
PC vs Mobile: How Technological Worldviews Are Shaped
The shifting shapes of technological worldviews invite new challenges and new opportunities.
By Ben Bajarin
April 14, 2014
Is Amazon Prime Still a Good Deal at $99? Let's Run Some Numbers
Now that it costs $20 more, a look back through all of 2013's purchases to see if an Amazon Prime membership pays off
By Doug Aamoth
March 13, 2014
How to Block Telemarketers on Android and iPhone
No one enjoys cell phone spam, especially aggressive telemarketing calls and texts while you're on the go. Though you can list your cell phone number on the Do Not Call Registry, that doesn't stop telemarketing...
By Techlicious
March 13, 2014
One Theory Behind Your Slow, Expensive Internet Access
Over at The Week, John Aziz lays out an argument for why U.S. Internet speeds are 31st in the world for downloads and 42nd in the world for uploads. It's an argument you've heard time...
By Doug Aamoth
March 6, 2014
Consumer Choice Is the New Tech Industry Theme
When companies invest to compete both for existing customers and the customers of other companies, the consumer always wins.
By Ben Bajarin
March 3, 2014
10 Apps and Sites That Will Save You Money
Too many online services claiming to save you money just end up costing you precious time without much in return. Here are 10 free websites and apps that will help you keep more dollars in your wallet.
By Techlicious
February 20, 2014
America's Economic Moment
The U.S. economy is a world beater again--but 2014 will tell whether that's good for everyone
By Rana Foroohar
January 23, 2014
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