Frontline workers keep the world running but often don’t get the same workplace support and autonomy as white collar employees. The app WorkJam, which doubled its user base in 2022, gives hourly earners at companies like Hilton and Target an all-in-one self-service tool to punch in, complete trainings, and swap shifts. The ability to more easily pick up and trade shifts can, for example, help a stressed single parent drop other part-time jobs. The app marries employee-oriented improvements with a bottom-line boost. For a retail organization with 1,000 locations, for example, WorkJam estimates it saves over $30 million in expenses over three years. “It’s a win-win,” CEO Steven Kramer says.
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