--- description: Find out why Goodbill is one of the best inventions of 2023 title: Goodbill: The 200 Best Inventions of 2023 image: https://static.time.com/v3/assets/bltea6093859af6183b/blt065690a939bf65a6/698a418e86f68e52346f2e5a/best-inventions-2023-goodbill-01.jpg?branch=production&width=3840&quality=75&auto=webp&crop=16:9 --- Oct 24, 2023 # Lead Negotiator Goodbill by [Tara Law](/author/tara-law/) ## Tara Law Update your preferences in [Account Settings](/account/preferences/) Close  American hospital bills can be a headache, both to decipher and to pay. But upload a bill to Goodbill, and its software – which draws on public hospital data – catches unnecessary tests and incorrect codes. Credentialed experts then review the flagged bills, and representatives negotiate with the hospital on your behalf. Among the roughly 10,000 bills in which it’s found errors or unnecessary care, the company has won about half its negotiations, reducing patient fees by an average of 30%. (Goodbill only charges customers if it’s successful.) “You hopefully never have to talk to the hospital,” says the company’s co-founder and CEO, Patrick Haig. “It should feel like magic.” **Correction, October 24** _The original version of this story misidentified Goodbill’s CEO. He is Patrick Haig, not Peter Haig._ ```json [{"@context":"https://schema.org","@type":"Article","@id":"https://time.com/collections/best-inventions-2023/6326926/goodbill/","mainEntityOfPage":{"@type":"WebPage","@id":"https://time.com/collections/best-inventions-2023/6326926/goodbill/"},"headline":"Lead Negotiator","datePublished":"2023-10-24T11:00:35.000Z","dateModified":"2026-03-03T00:23:33.352Z","description":"","url":"https://time.com/collections/best-inventions-2023/6326926/goodbill/","keywords":["list","franchise","ecommerce","Magazine","best inventions","Best Inventions 2023"],"thumbnailUrl":"https://static.time.com/v3/assets/bltea6093859af6183b/blt065690a939bf65a6/698a418e86f68e52346f2e5a/best-inventions-2023-goodbill-01.jpg?branch=production&width=1200&quality=75&auto=webp&crop=1200:675&height=675","author":[{"@type":"Person","name":"Tara Law","jobTitle":null,"url":"https://time.com/author/tara-law/"}],"creator":"Tara Law","articleSection":"","image":[{"@type":"ImageObject","url":"https://static.time.com/v3/assets/bltea6093859af6183b/blt065690a939bf65a6/698a418e86f68e52346f2e5a/best-inventions-2023-goodbill-01.jpg?branch=production&width=1200&quality=75&auto=webp&crop=1200:675&height=675","width":1200,"height":675}],"publisher":{"@type":"Organization","name":"Time","url":"https://time.com/","logo":{"@type":"ImageObject","url":"https://time.com/images/logo.png","width":528,"height":156},"foundingDate":"March 3, 1923","sameAs":["https://www.facebook.com/time","https://www.instagram.com/time/?hl=en","https://twitter.com/time","https://www.pinterest.com/timemagazine"]}},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"https://time.com/collections/best-inventions-2023/6326926/goodbill/","name":"Lead Negotiator"}}]}] ```