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Kevin J. Delaney
Delaney is a co-founder of
Charter
and was the co-founder of Quartz. You can follow him
@delaney
Recent Articles
7 Steps to Design a Flexible Work Arrangement
A new book by the co-founders of Slack's Future Forum offers the latest thinking on how to reimagine the 9-to-5 schedule.
By Kevin J. Delaney
May 20, 2022
Creative People See the World Differently
A new book on creativity by Matt Richtel of The New York Times covers the latest science and the stories of creators.
By Kevin J. Delaney
April 23, 2022
Asking the Right Questions and Embracing Discomfort Make Workplaces More Inclusive
The current return to office period is rife with questions about inclusion. Principal among them is how do you use the shifts around work to make workplaces more inclusive for workers of color especially? We spoke with Daisy Auger-Domínguez, who wrote the 'Inclusion Revolution' and is the chief people officer at Vice Media Group.
By Kevin J. Delaney
April 15, 2022
How to Identify a Coming Tectonic Shift in Culture, Business, or Technology
'Whole Earth,' a biography of Stewart Brand by John Markoff permits reflection on where good ideas come from, and how one individual spotted generation-defining developments before others latched on to them.
By Kevin J. Delaney
April 15, 2022
What Libraries Say About the Future of Offices
Discussion about how office spaces need to change often focuses on the need for better meeting and gathering space—so that hybrid workers can more easily collaborate and build social connections when in the office. But...
By Kevin J. Delaney
March 30, 2022
New Research Explains What Triggers Corporate Action on Social Issues
We focused last week on employees’ roles in some US companies’ exits from Russia, and noted the internal backlash at Disney over CEO Bob Chapek’s initial unwillingness to take a stand on LGBTQ+ rights in...
By Kevin J. Delaney
March 21, 2022
How to Make Hybrid Work for Everyone
Lynda Gratton of London Business School has been one of the leading academic voices on what work should look like after the pandemic. This week she published Redesigning Work: How to Transform Your Organization &...
By Kevin J. Delaney
March 21, 2022
Reshma Saujani on How Workplaces Can Work for Women
Saujani’s new book 'Pay Up: The Future of Women and Work (and Why It’s Different Than You Think)' is her attempt to wake people up to the unequal burdens that working mothers have shouldered—even more intensely during the pandemic—and put forward agendas to fix them.
By Kevin J. Delaney
March 15, 2022
What the 1970s Tell Us About the Future of Work
We are working in a world whose future feels as confused and as opaque as any time in recent memory. Except perhaps one. Some historians and economists are tentatively drawing parallels between mounting macro pressures...
By Kevin J. Delaney
March 7, 2022
Arlan Hamilton Went From Homeless to Running $20 Million in VC Funds. Here's How She Did It
(To receive weekly emails of conversations with the world’s top CEOs and business decisionmakers, click here.) Arlan Hamilton was homeless and sleeping on the floor of the San Francisco Airport in 2015, when an investor...
By Kevin J. Delaney
March 6, 2022
How to Have an Effective Partnership in Work and Life
Some of the biggest business successes are attributed to unique partnerships at their origin: Microsoft's Bill Gates and Paul Allen, Google’s Larry Page and Sergey Brin, Ben Cohen and Jerry Greenfield of Ben & Jerry’s....
By Kevin J. Delaney
March 4, 2022
How Business Can Evolve with Women of Color Leading
Large companies have under-promoted women of color and still pay them on average a fraction of what they pay white men. But women of color are the fastest-growing segment of the corporate workforce, and have...
By Kevin J. Delaney
February 28, 2022
An Inside Look at Harry's Return to Office Plans
Harry’s is offering a look into its detailed plans for bringing employees back to the office. The New York shaving company has posted online the 81-page “How to Hybrid” guide it has distributed to employees...
By Kevin J. Delaney
February 28, 2022
Embrace the Breakout Room
How can we translate the lessons organizations have learned over the past two years into a structured approach for moving forward? That’s a core question behind Competing in the New World of Work, published this...
By Kevin J. Delaney
February 18, 2022
When No One Really Wants to Return to the Office
We’ve recently heard from leaders who are finding the coming return to office even messier than they anticipated. Some share a set of core problems: Employees don’t want to come back more than occasionally. They...
By Kevin J. Delaney
February 14, 2022
When societal purpose truly defines an organization
Workers are attracted to companies and stay at them when they feel like they’re connected to a motivating purpose, surveys have shown. And so managers have turned to “purpose” as a tool to deploy amid...
By Kevin J. Delaney
February 11, 2022
How to Talk About Diversity
Organizations sometimes talk about diversity as desirable because it has business benefits. Diverse teams of workers are more creative, or more likely to know their customers’ needs, the argument goes—which logically makes companies more successful...
By Kevin J. Delaney
February 9, 2022
How to Build Better Jobs
Last month IBM announced that it was selling part of its Watson Health business to a private equity company, reportedly for a fraction of the price it had invested. Watson’s artificial-intelligence—which wowed the world when...
By Kevin J. Delaney
February 8, 2022
The Great Return: It's Showtime for the Future of Work
Catch your breath. Rest up while you can. We’re on the precipice of what looks to be one of the most important chapters for work in our lifetimes. The US peak of new Omicron cases...
By Kevin J. Delaney
January 31, 2022
How Regrets Can Lead to Smarter Decisions
Tumultuous financial markets, like the ones we are experiencing now, create endless opportunities for regret. Investors can regret sinking funds into bitcoin or Netflix, for example, before their falls—or regret not investing in them before...
By Kevin J. Delaney
January 31, 2022
How to Approach Confrontations With Care
All management, sooner or later, involves confrontation and difficult conversations. You might, for example, have to deliver critical feedback, tell a colleague they’re not getting promoted, fire an employee, ask someone to perform an unpleasant...
By Kevin J. Delaney
January 27, 2022
What People Are Paid Is About to Change
With the new New York City law requiring disclosure of minimum and maximum salaries for any job posting, companies are scrambling to sort out how to prepare for and handle the broader pay transparency that...
By Kevin J. Delaney
January 24, 2022
How Billionaires Are Devouring the World
Until Omicron forced a late change of plans, the World Economic Forum was expected to hold its annual meeting in person in Davos, Switzerland this coming week. That was to be the context for the...
By Kevin J. Delaney
January 14, 2022
Find Your “Unicorn Space” to Combat Burnout
It’s been a challenging week for a lot of parents, who’ve experienced uncertainty, concern and distraction, as the Omicron wave has swamped schools and daycare facilities—not to mention its spread through families and groups of...
By Kevin J. Delaney
January 9, 2022
A Brightening Outlook for Office Reopening
This was the week that the virus was really everywhere, with a spike in cases that is mind-boggling. Uncertain about how long this latest wave might really last, and what will come beyond that, we...
By Kevin J. Delaney
January 9, 2022
What the Future of Work Looks Like to Top Researchers and Executives
Most weeks, we feature an interview with a researcher or expert practitioner who has special insight into how to reset work and management. To start off this new year, we’ve gone back to people we...
By Kevin J. Delaney
January 4, 2022
The Best Advice From 2021 for Managing Yourself and Your Team
Each week over the past year, we’ve sifted through the latest research and management writing to bring you insights and tips for managing yourself and your team. The selections are informed by our belief that...
By Kevin J. Delaney
December 28, 2021
Covid Has Changed Workplace Power Dynamics. A Leadership Researcher Explains How to Navigate Them
Advice for managers and younger workers alike to make sure everyone's voice is heard
By Kevin J. Delaney
December 20, 2021
Here's How Companies Are Handling the Omicron Surge
Plus: Booster mandates, fierce competition for vaccinated childcare workers, and why you should rethink your Fridays.
By Kevin J. Delaney
December 20, 2021
The Year of the Raise Is Coming
Plus: Microsoft's new retention strategy, workplace booster requirements, and the best time to tackle difficult tasks.
By Kevin J. Delaney
December 13, 2021
The 70/20/10 Rule For Improving at Your Job
How to use small daily habits to learn—and grow—from your own experiences.
By Kevin J. Delaney
December 13, 2021
How to Craft a Healthier Relationship With Your Job
Charlie Warzel and Anne Helen Petersen's 'Out of Office' offers ways to create distance from work and nourish hobbies, relationships, and ties to the people around us.
By Kevin J. Delaney
December 10, 2021
Briefing: Week of December 5, 2021
What to know this week about omicron's impact on office holiday parties, the current state of business travel, and achieving "optimal busyness."
By Kevin J. Delaney
December 6, 2021
What We Know About Omicron and Workplaces
Epidemiologist Dr. Michael Osterholm explains how organizations should be thinking about the new variant.
By Kevin J. Delaney
December 6, 2021
Fred Reichheld's Manifesto for Customer Capitalism
The creator of the Net Promoter Score makes a clear and passionate argument for companies focusing singularly on making the lives of their customers better.
By Kevin J. Delaney
December 3, 2021
Briefing: Week of November 28, 2021
What to know this week about the Omicron variant, the status of return-to-office plans, and the rules for resolving conflict over Zoom.
By Kevin J. Delaney
November 29, 2021
Slack's CEO on What the Platform Means for Workplaces
Stewart Butterfield discusses what's ahead for Slack and for workplaces, and how he responds to employers who regret using the service.
By Kevin J. Delaney
November 29, 2021
Briefing: Week of November 21, 2021
What to know this week about hybrid meetings, the future of office spaces, returning to the workplace, and managing yourself and your team.
By Kevin J. Delaney
November 22, 2021
How to Combat Manager Burnout
Managers' stress levels, physical well-being, and work-life balance have been worse than those of the people they manage—and new data shows that gap widening even further.
By Kevin J. Delaney
November 22, 2021
The Best Work and Management Books of 2021
Over the past year, we've read more than 10,000 pages to cover 41 books. Here are our recommendations and takeaways.
By Kevin J. Delaney
November 19, 2021
What Organizational 'Racial Reckoning' Looks Like
Dr. Stephanie Pinder-Amakar on the essential work of inclusion to be doing now.
By Kevin J. Delaney
November 17, 2021
Why the Best Managers Ask More Questions
LifeLabs Learning co-founder Tania Luna on what the research says about the key skills of great managers.
By Kevin J. Delaney
November 17, 2021
The Misunderstood Dynamic Behind Tech’s Impact on Business
'The Exponential Age' argues that there's a growing gap between changes to society and the slower responses of institutions.
By Kevin J. Delaney
November 16, 2021
How to Reclaim Your Time and Make the Best Use of Networking
'Beyond Collaboration Overload' offers timely cautions about overdoing the connection and communication that are hallmarks of modern workplaces.
By Kevin J. Delaney
November 16, 2021
How to Make Money by Solving, Not Creating, Problems
'Net Positive' is a compelling read from the former CEO of Unilever about how businesses can do well by doing good.
By Kevin J. Delaney
November 16, 2021
How to Be a Long-Term Thinker in a Short-Term World
Dorie Clark's 'The Long Game' is a step-by-step guide to setting and pursuing long-term goals.
By Kevin J. Delaney
November 16, 2021
'Masters of Scale': Distilled Lessons from Business Successes
A book by a LinkedIn co-founder and former PayPal executive about how to get the idea for a business and then lead it to success.
By Kevin J. Delaney
November 16, 2021
Michael Dell’s Insider Take on Building and Saving His Company
'Play Nice But Win' is an entertaining behind-the-scenes chronicle of Dell's sparring with Carl Icahn and other competitive battles en route to transforming his company.
By Kevin J. Delaney
November 16, 2021
How to Think About Power
'Power, for All' offers insights into how we can navigate questions of power in our daily lives, and suggests it's possible to exercise it for good.
By Kevin J. Delaney
November 16, 2021
Time Management for Mortals
Oliver Burkeman's new book contends that conventional approaches to productivity are a trap.
By Kevin J. Delaney
November 16, 2021
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