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Kevin J. Delaney
Delaney is a co-founder of
Charter
and was the co-founder of Quartz. You can follow him
@delaney
Recent Articles
How IDEO's Chief Creative Officer Makes In-Office Time Better
How the design firm structures bringing staff together to strengthen organizational culture and productivity.
By Kevin J. Delaney
January 23, 2023
How Generative AI Will Change All Knowledge Work
The acceleration of applications around generative AI is showing us how quickly and broadly our work will change.
By Kevin J. Delaney
December 18, 2022
How Teams Can Achieve 'Smarter Collaboration'
A new book is a welcome primer on best practices for collaboration, especially as organizations try to figure out how teams can best work together in remote and hybrid configurations.
By Kevin J. Delaney
December 16, 2022
Why Walmart Workers Earn What They Do
The new book 'Still Broke' shows how Walmart and other big US companies have resisted paying humane compensation, arguing for a dramatic increase in the federal minimum wage.
By Kevin J. Delaney
December 2, 2022
The 6 Workplace Conditions That Drive Burnout
The new book 'The Burnout Challenge' by Christina Maslach and Michael P. Leiter offers a structured approach for diagnosing and combating burnout.
By Kevin J. Delaney
November 21, 2022
The Key to Health and Happiness at Work
An interview with Robert Waldinger of the Harvard Study of Adult Development about what at work really matters for health and happiness.
By Kevin J. Delaney
November 7, 2022
How to Generate More Ideas With an 'Innovation Sandwich'
And more tactics from the book "Ideaflow" for spurring creativity, avoiding procrastination, and making group brainstorming sessions more productive.
By Kevin J. Delaney
October 28, 2022
Nine Rules for Making Time for What Matters and Feeling More Satisfied
Laura Vanderkam's new book 'Tranquility by Tuesday' is a helpful read for people looking to use their time more intentionally.
By Kevin J. Delaney
October 24, 2022
What Companies Should Do Now to Emerge From a Recession Stronger
How to navigate a downturn by maintaining a strategy for growth.
By Kevin J. Delaney
October 23, 2022
How Good People Can Accumulate Power
Book Briefing: ‘7 Rules of Power’ by Jeffrey Pfeffer
By Kevin J. Delaney
October 19, 2022
Do We Need Hierarchy?
Book Briefing: ‘Why Managers Matter’ by Nicolai J. Foss and Peter G. Klein
By Kevin J. Delaney
October 18, 2022
Why the Office Should Be a Space for Conflict
Eight takeaways from the Charter Workplace Summit to carry Into the year ahead.
By Kevin J. Delaney
October 17, 2022
How Artificial Intelligence Will Change How We Work
Google's head of technology and society on why we need training at a much greater scale to prepare for the ongoing changes in work.
By Kevin J. Delaney
October 2, 2022
The 5 Phases of Leading Through a Crisis
The new book 'The Prepared Leader' is a welcome argument for open-minded, transparent leadership practices.
By Kevin J. Delaney
September 23, 2022
How to Handle the 8 Most Common Types of Difficult Colleagues
The new book 'Getting Along' offers advice and specific phrases for dealing with the pessimist, the insecure boss, the know-it-all, and more.
By Kevin J. Delaney
September 16, 2022
How to Find Your Unique Moral Compass as a Leader
The book 'True North' offers a simple, compelling formula.
By Kevin J. Delaney
September 9, 2022
What We Know Now About the Business Impact of Hybrid Work
Stanford's Nicholas Bloom on how efforts to bring people back into the office more often will pan out, common mistakes companies are making, and how a softening economy could alter things.
By Kevin J. Delaney
September 6, 2022
How to Make Decisions For the Long-Term
A practical, high-level framework for making choices in life and in work.
By Kevin J. Delaney
September 2, 2022
How to Make Sustainability a Priority in Approaching Everyday Business Questions
The new book 'The Sustainability Scorecard' argues that sustainably designed products and processes are more efficient and higher-quality than many current approaches.
By Kevin J. Delaney
August 15, 2022
How Workplaces Can Positively Impact Children
Our experiences of work impact how we show up in life more broadly. We spend so much time and mental energy at work that how we’re treated there can negatively or positively affect how we...
By Kevin J. Delaney
August 7, 2022
How Employees Can Have a Voice on Corporate Boards
"Stakeholder capitalism" might have more teeth, argues MIT's Thomas Kochan, if workers had a representative in the boardroom.
By Kevin J. Delaney
August 1, 2022
How to Harness All of The Information You Consume
“How often have you tried to remember something important and felt it slip through your mental grasp?” Tiago Forte asks at the start of his new book Building a Second Brain. (p. 1) This is...
By Kevin J. Delaney
July 29, 2022
How Gen Z Is Changing the Workplace
Generation Z is relatively new to the workforce, but is having an outsized impact on the preoccupations of many managers. The expectations of this generation—sometimes defined as anyone born 1997 onward—often loom large in conversations...
By Kevin J. Delaney
July 25, 2022
How Daily Progress at Work Improves Wellbeing and Performance
In celebration of its 100th birthday this year, Harvard Business Review recently released HBR at 100, a hefty collection of its “most influential and innovative” articles. The book includes seminal pieces by Peter Drucker, Michael...
By Kevin J. Delaney
July 22, 2022
Use These Unconventional Job-Interview Questions to Find People With a Creative Spark
The new book 'Talent' is a provocative tour of the considerations and assumptions that go into hiring.
By Kevin J. Delaney
July 15, 2022
How to Avoid Being Stuck With Dead-End Work
'The No Club' is a clear-headed explanation of how women overwork themselves or miss opportunities for advancement because of office housework.
By Kevin J. Delaney
July 8, 2022
What Happens When A Company Puts Purpose Ahead of Profits
Book Briefing: 'Tomorrow’s Capitalist' by Alan Murray with Catherine Whitney
By Kevin J. Delaney
July 6, 2022
How to Identify a Coming Tectonic Shift in Culture, Business, or Technology
'Whole Earth,' a biography of Stewart Brand by John Markoff permits reflection on where good ideas come from, and how one individual spotted generation-defining developments before others latched on to them.
By Kevin J. Delaney
April 15, 2022
What the 1970s Tell Us About the Future of Work
We are working in a world whose future feels as confused and as opaque as any time in recent memory. Except perhaps one. Some historians and economists are tentatively drawing parallels between mounting macro pressures...
By Kevin J. Delaney
March 7, 2022
Arlan Hamilton Went From Homeless to Running $20 Million in VC Funds. Here's How She Did It
(To receive weekly emails of conversations with the world’s top CEOs and business decisionmakers, click here.) Arlan Hamilton was homeless and sleeping on the floor of the San Francisco Airport in 2015, when an investor...
By Kevin J. Delaney
March 6, 2022
When societal purpose truly defines an organization
Workers are attracted to companies and stay at them when they feel like they’re connected to a motivating purpose, surveys have shown. And so managers have turned to “purpose” as a tool to deploy amid...
By Kevin J. Delaney
February 11, 2022
What People Are Paid Is About to Change
With the new New York City law requiring disclosure of minimum and maximum salaries for any job posting, companies are scrambling to sort out how to prepare for and handle the broader pay transparency that...
By Kevin J. Delaney
January 24, 2022
How Billionaires Are Devouring the World
Until Omicron forced a late change of plans, the World Economic Forum was expected to hold its annual meeting in person in Davos, Switzerland this coming week. That was to be the context for the...
By Kevin J. Delaney
January 14, 2022
A Brightening Outlook for Office Reopening
This was the week that the virus was really everywhere, with a spike in cases that is mind-boggling. Uncertain about how long this latest wave might really last, and what will come beyond that, we...
By Kevin J. Delaney
January 9, 2022
The Year of the Raise Is Coming
Plus: Microsoft's new retention strategy, workplace booster requirements, and the best time to tackle difficult tasks.
By Kevin J. Delaney
December 13, 2021
Briefing: Week of December 5, 2021
What to know this week about omicron's impact on office holiday parties, the current state of business travel, and achieving "optimal busyness."
By Kevin J. Delaney
December 6, 2021
Fred Reichheld's Manifesto for Customer Capitalism
The creator of the Net Promoter Score makes a clear and passionate argument for companies focusing singularly on making the lives of their customers better.
By Kevin J. Delaney
December 3, 2021
The Misunderstood Dynamic Behind Tech’s Impact on Business
'The Exponential Age' argues that there's a growing gap between changes to society and the slower responses of institutions.
By Kevin J. Delaney
November 16, 2021
How to Make Money by Solving, Not Creating, Problems
'Net Positive' is a compelling read from the former CEO of Unilever about how businesses can do well by doing good.
By Kevin J. Delaney
November 16, 2021
How to Be a Long-Term Thinker in a Short-Term World
Dorie Clark's 'The Long Game' is a step-by-step guide to setting and pursuing long-term goals.
By Kevin J. Delaney
November 16, 2021
'Masters of Scale': Distilled Lessons from Business Successes
A book by a LinkedIn co-founder and former PayPal executive about how to get the idea for a business and then lead it to success.
By Kevin J. Delaney
November 16, 2021
Michael Dell’s Insider Take on Building and Saving His Company
'Play Nice But Win' is an entertaining behind-the-scenes chronicle of Dell's sparring with Carl Icahn and other competitive battles en route to transforming his company.
By Kevin J. Delaney
November 16, 2021
How to Think About Power
'Power, for All' offers insights into how we can navigate questions of power in our daily lives, and suggests it's possible to exercise it for good.
By Kevin J. Delaney
November 16, 2021
Time Management for Mortals
Oliver Burkeman's new book contends that conventional approaches to productivity are a trap.
By Kevin J. Delaney
November 16, 2021
Briefing: Week of November 14, 2021
What to know this week about the Great Resignation, corporate vaccine mandates, returning to the workplace, and managing yourself and your team.
By Kevin J. Delaney
November 16, 2021
How to Use Movement and Short Breaks to Fight Burnout and Be More Creative
It’s become clear over the past year that being a good manager is less about managing the work and more about coaching people to reach their highest potential. How do you actually do that? For...
By Kevin J. Delaney
November 16, 2021
The Role of Workplaces in Ending the Climate Crisis
We’ve long been interested in how teams and team leaders in organizations can most effectively contribute to ending the climate crisis. How do we need to change our practices? What can we do that will...
By Kevin J. Delaney
November 16, 2021
The Innovation Process Behind the Magic Eraser and Other Breakthroughs
'Build to Innovate' is a playbook for empowering all employees to play a role in marrying innovation and execution.
By Kevin J. Delaney
November 16, 2021
How to Become an Invaluable 'Impact Player'
We’ve focused a lot over the past year on how to adjust to the changes to work and how managers can navigate them. Impact Players, a new book by Liz Wiseman, tackles a more timeless...
By Kevin J. Delaney
November 16, 2021
Forget the Return to the Office. It’s a Return to Chaos
Rather than welcoming staff back to offices and training employees for hybrid work, business leaders are trying to figure out what to do.
By Kevin J. Delaney
September 12, 2021
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