“There’s only one Elizabeth like me,” she liked to say, with a self-effacing little smile. “And that’s the Queen.” In fact, Elizabeth Arden, until she died last week in Manhattan at an age given out by her office as 82, was the czarina of the cosmetics business, a Bluegrass princess of the racing circuit, and a self-made multimillionairess with one Manhattan penthouse, one horse farm, a country cottage in Belmont, N.Y., and a 12th century castle in Ireland. More essentially, she was the first woman (or man) to successfully merchandise not merely creams and lotions, but the “Concept of Total Beauty,” to remind women—and indeed, to convince them—that they could and should spend freely in order to “hold fast to life and youth.”
Behind Red Doors. The year Arden originated the magic formula was 1910, four years before her latter-day archrival, Helena Rubinstein, arrived in the States. It was an era when women washed their own hair, when a lady used glycerine, rose water and talcum powder in moderation, when the vilest words that could be hissed were “She paints.” Petite (5 ft. 2½ in.), fluttery, auburn-haired Florence Nightingale Graham was only the daughter of an immigrant Ontario truck farmer, but she intended to be a lady. Borrowing 1) a name from two genteel Victorian books (Elizabeth and Her German Garden and Enoch Arden), 2) the technique of giving “scientific treatments” to customers by massaging on creams and lotions from a previous employer, Eleanor Adair, and 3) $6,000 from a cousin, she set up her first salon, for well-heeled society matrons, in a converted brownstone house at 509 Fifth Avenue. The loan was paid back within six months.
In a few years, “Mrs. Graham,” as she preferred to call herself,* began to market creams and lotions separately, added perfumes, and in 1915 dared to introduce New York to the mascara and eye shadow that she imported from France. In time, her cosmetics, some 300 varieties of which are sold today in 44 countries from South Africa to Tibet, became primarily responsible for a gross income estimated at well over $15 million a year; but it was in her salons, invariably marked by a red entrance door, that she created the basic Arden mystique by militantly advertising that “every woman has the right to be beautiful.”
Tip to Toe in Paraffin. Elizabeth was a dynamic perfectionist. She could spend months sniffing half a dozen sachets a day in order to find “the most wonderful smell in the world,” and insisted on having the bows on packages retied again and again until they reached the exact, proper tilt. Since very few mortals were capable of her degree of dedication, the turnover among Arden employees was a byword in Manhattan career circles; but her exacting policies made great sense to her customers. Inside her salons (now numbering 50 in 33 countries), she similarly tried to perfect the Total Woman—physically, mentally and emotionally—by having her rubbed, scrubbed, pounded, patted, stretched, scented, oiled, tinted, and occasionally encased from tip to toe in paraffin.
The ultimate expression of the Arden philosophy that “modern beauty is not a veneer of makeup, but intelligent cooperation with nature to develop a woman’s finest natural assets” could be found at her two “Maine Chance” farms. She opened the original in Mount Vernon, Me., in 1934, followed up in 1947 with a second in Phoenix. Described as “magic isles where cares and worries vanish,” they prescribed a regimen of exercise, treatment, swimming and riding, all on an austere diet that ruled out fatty foods and liquor if the customer was overweight. Fees at Maine Chance have always been high (currently, $750 to $800 a week), and the clientele has included Mrs. Clark Gable, Mrs. John Foster Dulles, Ava Gardner, Edna Ferber, Mrs. Hugh D. Auchincloss, Gwen Cafritz, Perle Mesta, Clare Boothe Luce, Mamie Eisenhower, and Bea Lillie (who came not to reduce, but to put on weight).
“To Get Along, Fight.” Racing fans knew Mrs. Graham best for her third Maine Chance Farm, built for horses, not women, in Lexington, Ky. She bought her first race horse in 1931, and by 1945 she had built her stable into the nation’s top money winner (TIME cover, May 6, 1946). Arden babied her horses as much as she did her customers, piped music into their stables, ordered her grooms to treat the animals’ cuts with Ardena Eight Hour Cream, massage their legs with Ardena Cleansing Cream. Because, or in spite, of this treatment, her Jet Pilot won the 1947 Kentucky Derby. Trackgoers remember her for post-time pep talks to her jocks in the paddock, when she exhorted them: “Get out in front and go, go, go!” They responded, and in much the same way as did her executives, when she pounded her fist on the desk and cried: “To get along in this world, you’ve got to fight, fight, fight!”
* She was married twice: first, from 1915 to 1934, to a U.S. businessman named Tom Lewis and second, to Russian Prince Michael Evlanoff, for 13 months in 1942-43 (Rubinstein had married her prince, Artchil Gourielli-Tchkonia, in 1938).
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