--- title: The Anger at Bob Iger Misses the Bigger Picture description: 'Hollywood loves a good foil, but reality can be more complex than that,' write Jeffrey Sonnenfeld and Steven Tian. canonical: https://time.com/6299181/bob-iger-hollywood-big-tech-essay/ author: Jeffrey Sonnenfeld article:opinion: true article:content_tier: free article:published_time: 2023-07-28T15:25:55.000Z article:modified_time: 2026-08-04T07:51:02.262Z article:section: Ideas og:title: The Anger Directed at Bob Iger Has a Better Target og:description: "Hollywood loves a good foil, but reality can be more complex than that," write Jeffrey Sonnenfeld and Steven Tian. og:url: https://time.com/6299181/bob-iger-hollywood-big-tech-essay/ og:site_name: TIME og:image: https://static.time.com/v3/assets/bltea6093859af6183b/bltcaa5ad97d720fe16/698a3f14011682e46a983498/Bob-Iger-Oscars-March-2023.jpg?branch=production&width=1024&quality=75&auto=webp&crop=16:9 og:image:width: 1024 og:image:height: 576 og:image:alt: Bob-Iger-Oscars-March-2023 og:type: article twitter:card: summary_large_image twitter:title: The Anger Directed at Bob Iger Has a Better Target twitter:description: "Hollywood loves a good foil, but reality can be more complex than that," write Jeffrey Sonnenfeld and Steven Tian. twitter:image: https://static.time.com/v3/assets/bltea6093859af6183b/bltcaa5ad97d720fe16/698a3f14011682e46a983498/Bob-Iger-Oscars-March-2023.jpg?branch=production&width=1024&quality=75&auto=webp&crop=16:9 --- # The Misdirected Anger at Bob Iger Risks Seeing the Bigger Picture > Sponsored content. 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Inside TIME is the newsletter where TIME's Editor-in-Chief explains cover selection and the editorial reasoning behind major stories. It is free at time.com/newsletters. #### Who is the editor of TIME? Sam Jacobs is TIME's Editor-in-Chief. He writes Inside TIME, a twice-weekly newsletter about the newsroom's reporting and editorial decisions. #### Is Inside TIME free? Yes. Inside TIME is a free newsletter, available at time.com/newsletters. A paid TIME subscription is separate and available at time.com/subscribe-agent. Jul 28, 2023 3:25 PM UTC  Bob Iger, CEO of Walt Disney Company, attends the 95th Annual Academy Awards on March 12, 2023 in Hollywood, California. Bob Iger, CEO of Walt Disney Company, attends the 95th Annual Academy Awards on March 12, 2023 in Hollywood, California.Mike Coppola—Getty Images by [Jeffrey Sonnenfeld](https://time.com/author/jeffrey-sonnenfeld/) ## Jeffrey Sonnenfeld Jeffrey Sonnenfeld is the Lester Crown Professor of Leadership Practice at the Yale School of Management. Jul 28, 2023 3:25 PM UTC Hollywood loves a good foil—but reality can be more complex than that. In recent weeks, actors and writers in Hollywood have deemed Disney CEO Bob Iger as a cartoon caricature of a pampered, out-of-touch movie mogul. On July 25, _Breaking Bad_ star Bryan Cranston [raged against Iger](https://www.hollywoodreporter.com/business/business-news/bryan-cranston-bob-iger-sag-strike-speech-1235544919/) for “taking away our dignity and giving it to robots.” Days before, SAG president Fran Drescher called Iger an “ignoramus” who should be “locked behind doors.” ### More From TIME Iger’s sin was that he attended the industry’s Sun Valley business retreat and then, while not directly involved in the strike negotiations, [commented](https://www.cnbc.com/2023/07/13/cnbc-exclusive-cnbc-transcript-disney-ceo-bob-iger-speaks-with-cnbcs-david-faber-on-squawk-box-today.html) that “one has to be realistic about the business environment.” He further said that the actors and writers do need to be “compensated fairly based on the value that they delivered,” and cited the recent deal with the Directors Guild as a model. While writers and actors are right to raise issues of fairness and accountability within the workplace, perhaps Iger is not the person who should be on the receiving end of their ire. For there is a larger system at work we must scrutinize—where tech giants reign supreme and are straining the traditional entertainment business model. Today, the content producers are hardly a monolith but are actually a kaleidoscope of disparate players. Disney is just one of five major studios – the others being NBCUniversal, Paramount/CBS, Sony, and Warner Bros. The film studios are [just one of many](https://deadline.com/2023/07/writers-strike-hollywood-studios-deal-fight-wga-actors-1235434335/) sets of ascendant Hollywood players who have overwhelmed the old studios in both power and money, ranging from the streaming giants such as Netflix, Amazon, and Apple, to showrunners including many big-name actor-producers and director-producers, to private equity players getting in on the action such as [Apollo](https://www.apollo.com/media/press-releases/2022/01-31-2022-211536494), [Blackstone,](https://www.theinformation.com/articles/inside-blackstones-plans-to-create-an-entertainment-empire) and [KKR](https://variety.com/2019/tv/global/kkr-never-look-away-wiedemann-berg-1203182901/). The ire directed at Iger risks missing this broader picture. The streaming tech giants are [disdainful](https://fortune.com/2023/07/19/what-are-residuals-hollywood-writers-actors-strike-streaming/) of the actors and writers understandably demanding fair compensation. The actors need the streaming content viewership data and streaming residuals, but the streamers prefer to release only total subscription count and not show-by-show breakdowns; while the traditional business model of studios and TV networks have long trumpeted viewership through box office grosses and Nielsen ratings, sharing profit with creative talent. Legacy entertainment businesses like Disney have added offerings such as Disney+ that mirror those of the streamers, but Netflix has tens of millions more subscribers than Disney+, and Netflix produces about [400 original content](https://www.statista.com/statistics/883491/netflix-original-content-titles/) titles annually while Disney merely produces about [15 theatricals and about 40 TV shows](https://www.comingsoon.net/movies/news/1104882-complete-list-of-disney-plus-launch-titles-revealed) every year. The writers and actors are right to raise issues of fairness regarding job displacement, intellectual property ownership, authorship credit, and streaming residual payments with the intrusive threats of AI. But ironically, by fanning the flames of the strike, some of these actors—who are conflicted because they double as showrunners and have their own production deals with the studios and streamers— are actually undercutting their own bargaining positions, as the studios will likely soon [invoke force majeure](https://www.thewrap.com/writers-strike-overall-deal-suspension-termination-force-majeure/) to suspend many of the overly-generous deals that went to big-name showrunners during the heyday of the streaming wars and trim their content pipelines of gluttony. Some of these were deals worth upwards of a [whopping $250 million](https://nypost.com/2022/05/27/warner-bros-owner-unhappy-over-deal-with-j-j-abrams-report/) and which amounted to very little, sometimes reportedly just to buy them off from working with a competitor. Furthermore, it is the showrunners themselves who will be making most decisions on how and when to integrate AI into the creative process, not the studios who merely fund and distribute their films. **_Read More: '_**[_They Are Doing Bad Things to Good People': Fran Drescher on Why SAG-AFTRA Is Striking_](https://time.com/6295968/fran-drescher-interview-sag-aftra-strike/) For years, Iger has always been a popular champion of creative talent. He melded the actors, directors, writers, and producers of the Marvel, Pixar, Lucasfilm, and Fox universes seamlessly into Disney over two decades, and upon his return, [instantly re-organized](https://insights.som.yale.edu/insights/return-to-the-kingdom-inside-robert-igers-restoration-at-disney) Disney to unravel his predecessor Bob Chapek‘s centralized bureaucratic control. Furthermore, Iger restored Disney’s reputation after it [fell dramatically](https://yale.box.com/s/k9y1fw1oqgmtckxqjjj0wrxy3nn3qzp6) when Chapek capitulated to Florida’s Governor DeSantis on the “Don’t Say Gay” legislation. These attacks on Iger are being exploited by ideologues and cynics, with some suggesting that Iger has already failed in his [comeback and should be replaced](https://www.ft.com/content/ca75612a-2075-483b-896e-96aad63966ff) after only six months. These spectators do not know much about genuine turnaround management. Returning CEOs have restored their companies to greatness over years, not weeks. Starbucks stock was down 48.5% one year after Howard Schultz returned to Starbucks in 2008, but after three years had returned 63%; likewise, after Michael Dell returned to Dell in 2007, the stock fell 17.3% a year into his tenure but Dell is now at least two times more valuable. Meanwhile Steve Jobs, who returned to Apple in 1997 took three years for Apple’s stunning stock rebound of 403%. Iger’s last tour of duty shows he has the credibility and competence to deliver, with 600% total shareholder returns and 11 of the 12 top all-time box-office hits during his previous stint. There was a time when all-powerful media titans showed a tin ear towards creativity. Hollywood mogul Samuel Goldwyn once complained, “Here I am paying big money to you writers and what for? All you do is change the words. If you want to send a message, send a telegram.” As much as the strikers nostalgically conjure up those ghosts from the past as foils, today’s media mosaic is far more complex. 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