Tesco Plc said its website and app are down for a second day after an attempted hack, preventing customers from placing orders with the largest U.K. grocer.
“Since yesterday, we’ve been experiencing disruption to our online grocery website and app,” a Tesco spokesperson said Sunday in an emailed response to questions. “An attempt was made to interfere with our systems which has caused problems with the search function on the site.”
The company said it doesn’t yet know how long it will take to resolve the problem, adding that it has “no reason to believe that this issue impacts customer data.”
Customers have been unable to book grocery deliveries as a result, and many have taken to social media to complain.
The grocer typically has more than one million electronic grocery orders a week, and in its most recent interim results said annual online sales exceeded 6 billion pounds ($8.2 billion) due to increased demand as a result of the Covid-19 pandemic.
More Must-Reads from TIME
- Breaking Down the 2024 Election Calendar
- How Nayib Bukele’s ‘Iron Fist’ Has Transformed El Salvador
- What if Ultra-Processed Foods Aren’t as Bad as You Think?
- How Ukraine Beat Russia in the Battle of the Black Sea
- Long COVID Looks Different in Kids
- How Project 2025 Would Jeopardize Americans’ Health
- What a $129 Frying Pan Says About America’s Eating Habits
- The 32 Most Anticipated Books of Fall 2024
Contact us at letters@time.com