Tencent Holdings Ltd. allowed users of its main WeChat social media service to link to rivals’ content for the first time in years, taking initial steps to comply with Beijing’s call to dismantle walls around platforms run by the country’s online giants.
From Friday, users who upgrade to the latest version of the messaging service can access external services such as Alibaba Group Holding Ltd.’s Taobao online mall or ByteDance Ltd.’s video app Douyin, both of which were previously walled off from WeChat’s billion-plus members. That applies however only to one-on-one messaging, not group chats nor Facebook-like Moments pages.
While it’s unclear whether the social giant has opened up more of its scores of online services, it’s a major step for Tencent, which along with Alibaba and ByteDance controls vast swathes of China’s internet. In a statement announcing the move Friday, Tencent said it will also provide ways for its users to report suspicious content, and work on features for sharing links in wider group discussions.
China’s top technology regulator has warned internet firms to stop blocking links to rival services, prising open so-called walled gardens in a broader campaign to curb their growing monopoly on data and protect consumers. The government has accused a handful of companies of unfairly protecting their respective spheres: Tencent in social media via WeChat, Alibaba in e-commerce with Taobao and Tmall and, more recently, ByteDance in video via TikTok-cousin Douyin.
Of the two, Alibaba is regarded as benefiting more because it will be able to tap Tencent’s billion-plus users, while Tencent—which is fiercely protective of the user experience on its apps—has less incentive to allow people to post shopping links.
The Ministry of Industry and Information Technology last week summoned executives from the country’s largest online platforms to emphasize the need to end closed ecosystems that impair the flow of commerce. They’re also regarded by critics as key to helping internet firms control user data and market dominance.
China’s largest internet corporations have historically blocked links from within their services to rivals’ content. It was unclear however what actions regulators want the big tech firms to take, and by when. Local media have reported the MIIT ordered internet firms to begin taking action Sept. 17.
Alibaba and Tencent executives have said they will comply, publicly espousing a more open Chinese internet. Earlier this year, Alibaba aimed to set up a Taobao Deals lite app on WeChat and had already invited merchants to participate, Bloomberg News reported. But Tencent executives said during the company’s most recent quarterly earnings call that it prioritizes the user experience and any opening-up should be measured.
ByteDance in February sued Tencent, alleging its rival violated antitrust laws by blocking access to content from Douyin on WeChat and QQ, the country’s two largest social media services by users. The Shenzhen-based company has called the allegations baseless and malicious.
—With assistance from Amanda Wang.
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