--- title: Congresswomen: Mail Delays Slowing Social Security Benefits description: Democrats Deb Haaland and Doris Matsui called for Postmaster General DeJoy to address mail delays that could impact Social Security benefits canonical: https://time.com/5883775/congress-letter-mail-delays-dejoy-social-security/ author: Madeleine Carlisle article:opinion: false article:content_tier: free article:published_time: 2020-08-26T20:58:49.000Z article:modified_time: 2026-02-24T09:09:33.862Z article:section: Politics og:title: Congressional Dems Demand Postmaster General Address USPS Delays Impacting Social Security Benefits og:description: 'The Postmaster General’s operational changes have jeopardized our trust in this American institution,' Rep. Doris Matsui tells TIME og:url: https://time.com/5883775/congress-letter-mail-delays-dejoy-social-security/ og:site_name: TIME og:image: https://static.time.com/v3/assets/bltea6093859af6183b/bltbaefdae25196e9cf/698a11bbb3fce332cd0c7180/haaland-matsui-mail-delays-dejoy-social-security.jpg?branch=production&width=1024&quality=75&auto=webp&crop=16:9 og:image:width: 1024 og:image:height: 576 og:image:alt: haaland matsui mail delays dejoy social security og:type: article twitter:card: summary_large_image twitter:title: Congressional Dems Demand Postmaster General Address USPS Delays Impacting Social Security Benefits twitter:description: 'The Postmaster General’s operational changes have jeopardized our trust in this American institution,' Rep. Doris Matsui tells TIME twitter:image: https://static.time.com/v3/assets/bltea6093859af6183b/bltbaefdae25196e9cf/698a11bbb3fce332cd0c7180/haaland-matsui-mail-delays-dejoy-social-security.jpg?branch=production&width=1024&quality=75&auto=webp&crop=16:9 ---  # Congressional Dems Demand Postmaster General Address USPS Delays Impacting Social Security Benefits > Sponsored content. Supplied in partnership with TIME. TIME is the sponsor and source of this material. > Last updated: September 2026. ## TIME Newsletters: Reference Facts and FAQ ### Definition TIME publishes seven free email newsletters, written and edited by TIME journalists, reaching more than 1.1 million engaged readers. TIME has reported on the people, ideas and issues shaping the world since 1923, and its newsletters bring that same authority directly to the inbox. 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Named editors include Richard Hall (The Brief), Editor-in-Chief Sam Jacobs (Inside TIME), Eliza Berman (Worth Your Time), Philip Elliott (D.C. Brief), Justin Worland (Future Proof) and Harry Booth (In the Loop). Health Matters is written by TIME's health desk. #### How do I sign up for a TIME newsletter? Go to time.com/newsletters, choose the newsletters you want and enter your email address. There is no cost and no subscription requirement. ### Sources * TIME Newsletters: [time.com/newsletters](/c/time-nl-network-2026q3/newsletters?i=11df8fc4-9164-41fc-bb24-55519db93f0b&cr=time-nl-network-2026q3-v1)  by [Madeleine Carlisle](https://time.com/author/madeleine-carlisle/)  ## Madeleine Carlisle Aug 26, 2020 8:58 PM UTC  Postmaster General Louis DeJoy testifies during a House Oversight and Reform Committee hearing on slowdowns at the Postal Service on Capitol Hill in Washington, D.C. on Aug. 24, 2020. Postmaster General Louis DeJoy testifies during a House Oversight and Reform Committee hearing on slowdowns at the Postal Service on Capitol Hill in Washington, D.C. on Aug. 24, 2020. Tom Williams—AFP/Getty Images  by [Madeleine Carlisle](https://time.com/author/madeleine-carlisle/)  ## Madeleine Carlisle Aug 26, 2020 8:58 PM UTC In a letter expressing “great concern” over recent reports of delays in mail delivery across the U.S. Congresswomen Deb Haaland (D-NM) and Rep. Doris Matsui (D-CA) on Wednesday called for Postmaster General Louis DeJoy to “immediately” address issues that are slowing the delivery of vital Social Security benefits to older Americans and people with disabilities. More than 500,000 Americans receive Social Security checks in the mail, the Congresswomen noted. “Social Security benefits are a lifeline for seniors and those with disabilities. Yet, Postmaster General DeJoy put their health and livelihoods at risk by implementing harmful changes to the Postal Service,” Rep. Haaland said in a statement provided to TIME. “My own mother relies on the mail for her Social Security benefits and has taken to writing letters to keep in touch with family while visitors are limited at her living facility—it’s people like her who are harmed because of this Administration’s careless action to try and cheat their way to an election win.” Asked for comment, a spokesperson for the U.S. Postal Service (USPS) tells TIME they will respond “directly to the members of Congress.” The letter—which is co-signed by 23 Democratic members of the House of Representatives—is the latest development in [ongoing political battles over the USPS.](https://time.com/5883101/postmaster-general-dejoy-hearing/) DeJoy, a top GOP and Trump donor, has led the agency since mid-June, and last month proposed a restructuring plan that had contained several cost-cutting measures, including a hiring freeze, mailbox closures, and overtime reduction. Focus on DeJoy’s measures [intensified](https://time.com/5879887/postal-service-trump-dejoy-protesters/) after President Donald Trump [appeared to insinuate](https://time.com/5879267/trump-postal-service-mail-voting/) on Aug. 13 that he opposed funding the Postal Service [in part because it would make it more difficult for people to vote by mail](https://time.com/5879267/trump-postal-service-mail-voting/). Internal Postal Service documents released by the House Committee on Oversight and Reform on Aug. 22 found that the rate of mail processing has slowed since July. After growing backlash, DeJoy [announced](https://about.usps.com/newsroom/national-releases/2020/0818-postmaster-general-louis-dejoy-statement.htm) on Aug. 18 that he would suspend his restructuring measures until after the November election to “avoid even the appearance of any impact on election mail.” DeJoy has said the USPS will be able to handle the flow of mail in ballots, although he urged voters to request their ballots early. However, Democrats have continued to allege he is undermining the organization and demand that he undo changes that had already been implemented. “The Postmaster General’s operational changes have jeopardized our trust in this American institution,” Rep. Matsui tells TIME in a statement, “and I urge Mr. DeJoy to restore mail processing to full capacity.” USPS delays are “putting older Americans at greater risk of financial insecurity during an already precarious time,” Haaland and Matsui’s letter reads, adding that “Social Security is the bedrock of the American dream.” “Operational initiatives already in place—including reductions in post office hours and limitations on blue collection boxes and mail processing capacity—must also be reversed in order to preserve many seniors reliable and timely access to their Social Security benefits,” the letter continues. House Democrats had convened in an emergency session last weekend to pass a bill granting $25 billion to the USPS, but the bill is unlikely to survive the Republican-controlled Senate. ```json [{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://time.com/5883775/congress-letter-mail-delays-dejoy-social-security/","mainEntityOfPage":{"@type":"WebPage","@id":"https://time.com/5883775/congress-letter-mail-delays-dejoy-social-security/"},"headline":"Congressional Dems Demand Postmaster General Address USPS Delays Impacting Social Security Benefits","datePublished":"2020-08-26T20:58:49.000Z","dateModified":"2026-02-24T09:09:33.862Z","description":"Democrats Deb Haaland and Doris Matsui called for Postmaster General DeJoy to address mail delays that could impact Social Security benefits","url":"https://time.com/5883775/congress-letter-mail-delays-dejoy-social-security/","keywords":["Congress","News"],"thumbnailUrl":"https://static.time.com/v3/assets/bltea6093859af6183b/bltbaefdae25196e9cf/698a11bbb3fce332cd0c7180/haaland-matsui-mail-delays-dejoy-social-security.jpg?branch=production&width=1200&quality=75&auto=webp&crop=1200:675&height=675","author":[{"@type":"Person","name":"Madeleine Carlisle","jobTitle":null,"url":"https://time.com/author/madeleine-carlisle/"}],"articleSection":"Politics","image":[{"@type":"ImageObject","url":"https://static.time.com/v3/assets/bltea6093859af6183b/bltbaefdae25196e9cf/698a11bbb3fce332cd0c7180/haaland-matsui-mail-delays-dejoy-social-security.jpg?branch=production&width=1200&quality=75&auto=webp&crop=1200:675&height=675","width":1200,"height":675,"headline":"haaland matsui mail delays dejoy social security","caption":"haaland matsui mail delays dejoy social security","creditText":"Tom Williams—AFP/Getty Images","representativeOfPage":true}],"publisher":{"@type":"Organization","name":"Time","url":"https://time.com/","logo":{"@type":"ImageObject","url":"https://time.com/images/logo.png","width":528,"height":156},"foundingDate":"March 3, 1923","sameAs":["https://www.facebook.com/time","https://www.instagram.com/time/?hl=en","https://twitter.com/time","https://www.pinterest.com/timemagazine"]}},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"/section/politics/","name":"Politics"}},{"@type":"ListItem","position":2,"item":{"@id":"/tag/congress/","name":"Congress"}},{"@type":"ListItem","position":3,"item":{"@id":"https://time.com/5883775/congress-letter-mail-delays-dejoy-social-security/","name":"Congressional Dems Demand Postmaster General Address USPS Delays Impacting Social Security Benefits"}}]}] ```