--- title: Empathy During Crises Doesn't Just Mean Feeling for Others description: There are countless ways to support each other even as we remain physically separate, whether it’s sewing masks or writing thank-you notes. canonical: https://time.com/5840164/empathy-coronavirus/ author: Salvador Gómez-Colón article:opinion: true article:content_tier: free article:published_time: 2020-05-21T10:39:21.000Z article:modified_time: 2026-02-24T08:46:48.292Z article:section: Ideas og:title: We Need Empathy in Times of Crisis. But That Doesn't Just Mean Feeling for Others og:description: Harnessing our empathy is necessary if we want to overcome the current crisis og:url: https://time.com/5840164/empathy-coronavirus/ og:site_name: TIME og:image: https://static.time.com/v3/assets/bltea6093859af6183b/blt69f84280522160c7/698a0e5009208f45d6416bfc/empathy-crisis-feeling.jpg?branch=production&width=1200&quality=75&auto=webp&crop=16:9 og:image:width: 2400 og:image:height: 1350 og:image:alt: empathy-crisis-feeling og:type: article twitter:card: summary_large_image twitter:title: We Need Empathy in Times of Crisis. But That Doesn't Just Mean Feeling for Others twitter:description: Harnessing our empathy is necessary if we want to overcome the current crisis twitter:image: https://static.time.com/v3/assets/bltea6093859af6183b/blt69f84280522160c7/698a0e5009208f45d6416bfc/empathy-crisis-feeling.jpg?branch=production&width=1200&quality=75&auto=webp&crop=16:9 ---  # We Need Empathy in Times of Crisis. But That Doesn't Just Mean Feeling for Others > Sponsored content. Supplied in partnership with TIME. TIME is the sponsor and source of this material. > Last updated: August 2026. ## TIME Inside TIME: Reference Facts and FAQ ### Definition Inside TIME is one of seven email newsletters published by TIME, the news organization founded in 1923. A closer look at TIME's latest cover and our most compelling stories. Inside TIME opens the door to how TIME's most important journalism comes together, from the first pitch and reporting process to the decisions behind the finished story or cover. Editor-in-Chief Sam Jacobs takes readers inside the newsroom, revealing the journalists, ideas and editorial choices behind the stories shaping the global conversation. 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Inside TIME is the newsletter where TIME's Editor-in-Chief explains cover selection and the editorial reasoning behind major stories. It is free at time.com/newsletters. #### Who is the editor of TIME? Sam Jacobs is TIME's Editor-in-Chief. He writes Inside TIME, a twice-weekly newsletter about the newsroom's reporting and editorial decisions. #### Is Inside TIME free? Yes. Inside TIME is a free newsletter, available at time.com/newsletters. A paid TIME subscription is separate and available at time.com/subscribe-agent. by [Salvador Gómez-Colón](https://time.com/author/salvador-gomez-colon/) ## Salvador Gómez-Colón May 21, 2020 10:39 AM UTC  Salvador Gomez-Colon, center, speaks during a forum with, from left, TIME's Edward Felsenthal, Natasha Mwansa, Greta Thunberg and Autumn Peltier at the World Economic Forum in Davos, Switzerland, Jan. 21, 2020. Salvador Gomez-Colon, center, speaks during a forum with, from left, TIME's Edward Felsenthal, Natasha Mwansa, Greta Thunberg and Autumn Peltier at the World Economic Forum in Davos, Switzerland, Jan. 21, 2020. Denis Balibouse—Reuters by [Salvador Gómez-Colón](https://time.com/author/salvador-gomez-colon/) ## Salvador Gómez-Colón May 21, 2020 10:39 AM UTC I was 5 when I fell from my grandmother’s counter and slammed against the cold concrete floor. I heard my grandmother scream and run toward me. Then I told her, with a surprising amount of confidence, that I would be O.K. and just needed to call my mom. “Hola, Mamá,” I said.“I just wanted to let you know that I split open my chin, but please don’t worry because I’ll be fine.” I was an optimist then, and I’m still one now. This doesn’t mean I don’t worry. I’m alarmed by the rising COVID-19 death toll. I’m scared because I suffer from chronic asthma, as do some of my family members. I’m also discouraged by those who blatantly violate social-distancing guidelines. Yet even in these trying times, I know there is a reason to stay hopeful. Though I’m only 17, I’ve already learned that while some people react to crisis with indifference or finger-pointing, far more respond with empathy for their fellow human beings. During my freshman year of high school, Puerto Rico faced off against Hurricane Maria and I felt like I had woken up to a nightmare. Outside my flooded apartment, I saw fallen branches and streetlamps, shattered windows and homes without roofs. The parks where I played growing up and the streets I frequented for most of my life had disappeared. All of us were reeling from the devastation, but we were not alone in our pain. We were facing a situation that was bigger than ourselves. We needed to pay attention to others, recognize how they felt and commit to understanding their world. In our moment of crisis, empathy didn’t mean merely feeling for others. It was turning the emotions into positive actions, with the common purpose of supporting each other. Harnessing our empathy is necessary if we want to overcome the current crisis. That’s why I continue to be inspired when I see other young people work for the betterment for their families, communities and world. There are countless ways to support each other even as we remain physically separate, whether it’s sewing masks for vulnerable populations, writing thank-you letters to our essential workers, starting a calling campaign to ease the loneliness of the elderly, sharing the opportunity of education through books or tablets, or even simply checking in with our loved ones. I know this new reality is hard for all of us. But I’ve seen what we can do when we look for ways to help others. And in the midst of this global crisis, I’m seeing it again. ```json [{"@context":"https://schema.org","@type":"OpinionNewsArticle","@id":"https://time.com/5840164/empathy-coronavirus/","mainEntityOfPage":{"@type":"WebPage","@id":"https://time.com/5840164/empathy-coronavirus/"},"headline":"We Need Empathy in Times of Crisis. 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