Movie-Critic Website Rotten Tomatoes Diversifies, Adding More Women Reviewers

5 minute read

(Bloomberg) –– Shannon McGrew admits she’s had it a little easier than other women establishing her chops as an online film critic.

Unlike some of her contemporaries, she said, “I have not received death threats.” But during her nearly five years as a critic of horror movies at her own website, Nightmarish Conjurings, McGrew has battled detractors who belittled her work. “I think sometimes we are not considered as serious as our male counterparts.”

That’s starting to change, with help from Rotten Tomatoes, the influential website site known for tagging badly reviewed films with a splattered green tomato. McGrew is one of 600 critics ⁠— writers not already working with a major media outlet ⁠— who were approved to post reviews on the site over the past year as part of a diversity initiative. More than half are women, the company said Wednesday.

“It was a huge moment for me,” McGrew said in an interview. After four years of writing reviews, and waiting a year for her application to be recognized, the Los Angeles-based reviewer and interior designer will get greater access to screenings and industry events for new movies.

With the growing reach of social media, online reviews and aggregator sites like Rotten Tomatoes can make or break a movie. Consumers can quickly look up a rating before deciding whether to see a new film. The site has become so influential that some producers have railed against the company ⁠— even though it’s owned by two Hollywood studios.

Up to now, though, the contributors have been largely white and male. This is particularly true of Rotten Tomatoes’ “Top Critics,” reviewers employed by mainstream publications. While some studios like Comcast Corp.’s Universal Pictures have made commitments to diversifying their directors, casts and crews, the ranks of movie reviewers have barely shifted.

In the horror genre, “Women don’t have much of a voice,” McGrew said. “There has to be opportunities to allow new voices to come in.”

Rotten Tomatoes said that of the 600 new critics, freelancers account for 60% and 10% publish via YouTube or podcasts. Of the 100 or so publications that have Top Critics status, only 30% of their contributors are women. In all, the company has about 1,100 unaffiliated individual reviewers, with about 42% women. The website is also working to increase the ethnic diversity of its lineup, but hasn’t surveyed its ranks on that basis. (Of course, if publications and news organizations diversify their ranks as well, that will help the effort.)

Nearly all the newly added reviewers surveyed by Rotten Tomatoes said that becoming a so-called ‘Tomatometer-approved’ critic has helped “amplify and legitimize” their voice; 73% saw an increase in web traffic, views and social-media following.

But gender and ethnicity aren’t the only hurdles reviewers have to clear. Some are financial. The cost of attending high-profile film festivals can be prohibitive for independent critics. They also have to gain access to the free screenings that major publications enjoy.

To help these newest critics, Rotten Tomatoes’ parent company ⁠— the ticketing website Fandango ⁠— is committing another $100,000 next year to support diversity at festivals and industry inclusion initiatives. Fandango itself is owned by AT&T Inc.’s Warner Media and Comcast Corp.’s NBCUniversal.

With its growing influence among film fans, Rotten Tomatoes has taken other steps in recent years to make the site fairer. It changed its audience ratings to stop so-called review bombing, in which films with more women and minorities were flooded with negative commentary. “Captain Marvel” and “Black Panther” were among the movies targeted. Now people trying to submit an audience review have to prove they’ve seen it.

As a newly recognized Rotten Tomatoes contributor, Hanna Flint will head to the Toronto Film Festival next month knowing her reviews will automatically appear on the site for the first time in her eight years covering the entertainment industry — and be included in the site’s all-important Tomatometer.

Back in May, the London-based writer of Tunisian descent found herself scrolling through Rotten Tomatoes to find a review of Walt Disney Co.’s live-action “Aladdin” from a critic from South Asia, the Middle East or North Africa. She put a call out on Twitter, but found very few, and ultimately raised this lack of diversity with the website.

“As much as film is diversifying, film criticism has to respond to that and reflect that,” Flint said. “As a reader of reviews, I look for someone who is like-minded, as a woman and a woman of color. It’s nice to be that person for other people, but I want other people to be that person for me.”

More Must-Reads from TIME

Contact us at letters@time.com