June 30, 2016 8:36 AM EDT

Welcome mats don’t come much worse than New York City’s La Guardia, where roofs leak, security lines drag, and food options are scant. Last year, the average departure delay was over an hour. Vice President Joe Biden compared it to “a third-world country.” Fortunately for travelers, a $4 billion overhaul is under way.

This appears in the July 11, 2016 issue of TIME.

Contact us at letters@time.com.

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