--- title: Woman Wants Lifetime of KitKats After Buying Waferless Pack description: She's claiming emotional and monetary losses canonical: https://time.com/4204683/kitkat-woman-lifetime-supply/ author: Eliana Dockterman article:opinion: false article:content_tier: free article:published_time: 2016-02-02T18:56:45.000Z article:modified_time: 2026-04-13T07:29:36.875Z og:title: Woman Wants Lifetime of KitKats After Buying Waferless Pack og:description: It didn't have a wafer in it og:url: https://time.com/4204683/kitkat-woman-lifetime-supply/ og:site_name: TIME og:image: https://static.time.com/v3/assets/bltea6093859af6183b/blt21cc326c72609c55/69887bd6196cf4330703a277/gettyimages-94106239.jpg?branch=production&width=1200&quality=75&auto=webp&crop=16:9 og:image:width: 3000 og:image:height: 1688 og:image:alt: Nestle To Make Fairtrade KitKats og:type: article twitter:card: summary_large_image twitter:title: Woman Wants Lifetime of KitKats After Buying Waferless Pack twitter:description: It didn't have a wafer in it twitter:image: https://static.time.com/v3/assets/bltea6093859af6183b/blt21cc326c72609c55/69887bd6196cf4330703a277/gettyimages-94106239.jpg?branch=production&width=1200&quality=75&auto=webp&crop=16:9 ---  # Woman Demands Lifetime Supply of KitKats After Buying Defective Pack  by [Eliana Dockterman](https://time.com/author/eliana-dockterman/)  ## Eliana Dockterman Correspondent Feb 2, 2016 6:56 PM UTC  Bars of original KitKat chocolate, produced by Nestle SA, and without the "Fairtrade" logo sit arranged for a photograph in London, U.K., on Monday, Dec.7, 2009\. Nestle SA, the world's biggest food company, will start certifying some KitKat bars in the U.K. and Ireland as Fairtrade, following Cadbury Plc, which started producing mass-market Fairtrade chocolate this year. Bars of original KitKat chocolate, produced by Nestle SA, and without the "Fairtrade" logo sit arranged for a photograph in London, U.K., on Monday, Dec.7, 2009\. Nestle SA, the world's biggest food company, will start certifying some KitKat bars in the U.K. and Ireland as Fairtrade, following Cadbury Plc, which started producing mass-market Fairtrade chocolate this year.Bloomberg via Getty Images  by [Eliana Dockterman](https://time.com/author/eliana-dockterman/)  ## Eliana Dockterman Correspondent Feb 2, 2016 6:56 PM UTC A student studying law in England is threatening to [sue](http://www.itv.com/news/2016-02-01/woman-threatens-legal-action-over-waferless-kitkat-demands-lifetime-supply/) Nestle after buying a multi-pack of KitKats missing their signature wafers. Saima Ahmad, 20, is seeking a lifetime supply of [the chocolate snack](http://newsfeed.time.com/2014/02/18/13-most-influential-candy-bars-of-all-time/slide/kit-kat/), ITV News reports, claiming “monetary and emotional” loss. The Kings College London student wrote a letter to Nestle explaining her issues. “The specific duty you owe in consistency in your manufacturing process. The failure to take due care in the manufacturing process resulted in a product being defective,” she said. “As a result I feel as though I have been misled to part with my money and purchase a product that is clearly different from what has been marketed by Nestle.” Ahmad purchased the defective KitKat multi-pack for £2 ($2.88) \[[_ITV_](http://www.itv.com/news/2016-02-01/woman-threatens-legal-action-over-waferless-kitkat-demands-lifetime-supply/)\] ```json [{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://time.com/4204683/kitkat-woman-lifetime-supply/","mainEntityOfPage":{"@type":"WebPage","@id":"https://time.com/4204683/kitkat-woman-lifetime-supply/"},"headline":"Woman Demands Lifetime Supply of KitKats After Buying Defective Pack","datePublished":"2016-02-02T18:56:45.000Z","dateModified":"2026-04-13T07:29:36.875Z","description":"It didn't have a wafer inside it","url":"https://time.com/4204683/kitkat-woman-lifetime-supply/","keywords":["Newsfeed","Food"],"thumbnailUrl":"https://static.time.com/v3/assets/bltea6093859af6183b/blt21cc326c72609c55/69887bd6196cf4330703a277/gettyimages-94106239.jpg?branch=production&width=1200&quality=75&auto=webp&crop=1200:675&height=675","author":[{"@type":"Person","name":"Eliana Dockterman","jobTitle":"Correspondent","url":"https://time.com/author/eliana-dockterman/"}],"articleSection":"","image":[{"@type":"ImageObject","url":"https://static.time.com/v3/assets/bltea6093859af6183b/blt21cc326c72609c55/69887bd6196cf4330703a277/gettyimages-94106239.jpg?branch=production&width=1200&quality=75&auto=webp&crop=1200:675&height=675","width":1200,"height":675,"headline":"Nestle To Make Fairtrade KitKats","caption":"Nestle To Make Fairtrade KitKats","creditText":"Bloomberg via Getty Images","representativeOfPage":true}],"publisher":{"@type":"Organization","name":"Time","url":"https://time.com/","logo":{"@type":"ImageObject","url":"https://time.com/images/logo.png","width":528,"height":156},"foundingDate":"March 3, 1923","sameAs":["https://www.facebook.com/time","https://www.instagram.com/time/?hl=en","https://twitter.com/time","https://www.pinterest.com/timemagazine"]}},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"/tag/time-section-newsfeed/","name":"Newsfeed"}},{"@type":"ListItem","position":2,"item":{"@id":"https://time.com/4204683/kitkat-woman-lifetime-supply/","name":"Woman Demands Lifetime Supply of KitKats After Buying Defective Pack"}}]}] ```