Russell Crowe Hits Out at Airline's Hoverboard Ban

December 29, 2015 12:01 PM EST

Russell Crowe lashed out at Virgin Australia after being told at airport check-in that his children could not take their hoverboards on the flight.

Ridiculous @VirginAustralia. No Segway boards as luggage? Too late to tell us at airport.Kids and I offloaded. Goodbye Virgin. Never again.
— Russell Crowe (@russellcrowe) December 29, 2015

The two-wheeled motorized scooter has been plagued with safety warnings in Australia, the U.S. and the U.K. after reports emerged of them bursting into flames. It is thought that the problem may lie in faulty plugs or their lithium batteries.

Large retailers, including Amazon, have halted most of their sales of the two-wheeled device. Hoverboards have also been banned by almost every major U.S. airline, British Airways, Quantas and Emirates. Virgin Australia tried to explain this fact to Crowe.

@russellcrowe Hi Russell, due to safety concerns over the lithium ion batteries in hoverboards, these have been banned on all major... 1/3
— Virgin Australia (@VirginAustralia) December 29, 2015

@russellcrowe ...Australian airlines and many around the world. We're sorry you were not aware of this prior to check-in today. We... 2/3
— Virgin Australia (@VirginAustralia) December 29, 2015

@russellcrowe ...hope to see you on board again soon. 3/3
— Virgin Australia (@VirginAustralia) December 29, 2015

Nevertheless, the Academy-Award winning actor aired his annoyance at not being told about this earlier.

.@VirginAustralia I'm awaiting your reply, where is your duty of responsibility in this? Why not tell me when I am booking my ticket?
— Russell Crowe (@russellcrowe) December 29, 2015

To which, the airline said that this information was readily available in the booking confirmation.

@russellcrowe Hi Russell, this information is outlined in the Dangerous Goods section in the booking confirmation and check in... 1/4
— Virgin Australia (@VirginAustralia) December 29, 2015

@russellcrowe ...reminder emails you will have received. We have also communicated this on Facebook and Twitter, as well as... 2/4
— Virgin Australia (@VirginAustralia) December 29, 2015

@russellcrowe ...through the media. We understand your frustration, however please appreciate that safety is our number one... 3/4
— Virgin Australia (@VirginAustralia) December 29, 2015

@russellcrowe ...priority. 4/4
— Virgin Australia (@VirginAustralia) December 29, 2015

Russell Crowe Hits Out at Airline’s Hoverboard Ban

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