Russell Crowe lashed out at Virgin Australia after being told at airport check-in that his children could not take their hoverboards on the flight.
The two-wheeled motorized scooter has been plagued with safety warnings in Australia, the U.S. and the U.K. after reports emerged of them bursting into flames. It is thought that the problem may lie in faulty plugs or their lithium batteries.
Large retailers, including Amazon, have halted most of their sales of the two-wheeled device. Hoverboards have also been banned by almost every major U.S. airline, British Airways, Quantas and Emirates. Virgin Australia tried to explain this fact to Crowe.
Nevertheless, the Academy-Award winning actor aired his annoyance at not being told about this earlier.
To which, the airline said that this information was readily available in the booking confirmation.
More Must-Reads from TIME
- Donald Trump Is TIME's 2024 Person of the Year
- Why We Chose Trump as Person of the Year
- Is Intermittent Fasting Good or Bad for You?
- The 100 Must-Read Books of 2024
- The 20 Best Christmas TV Episodes
- Column: If Optimism Feels Ridiculous Now, Try Hope
- The Future of Climate Action Is Trade Policy
- Merle Bombardieri Is Helping People Make the Baby Decision
Contact us at letters@time.com