By NBC News
United Airlines passengers expressed frustration on social media Saturday after their flight to London was diverted to Canada — and they were put up in army barracks for more than 20 hours.
According to outraged passengers, their flight from Chicago to London was diverted to Goose Bay, in Newfoundland, Canada, where they were put up overnight at a military base, while the flight staff stayed in hotels and was nowhere to be found.
“Once we landed there was nobody at all from United Airlines to be seen anywhere,” passenger Lisa Wan told NBC News once she landed in London, 48 hours after her trip began…
More Must-Reads from TIME
- Why Biden Dropped Out
- Ukraine’s Plan to Survive Trump
- The Rise of a New Kind of Parenting Guru
- The Chaos and Commotion of the RNC in Photos
- Why We All Have a Stake in Twisters’ Success
- 8 Eating Habits That Actually Improve Your Sleep
- Welcome to the Noah Lyles Olympics
- Get Our Paris Olympics Newsletter in Your Inbox
Contact us at letters@time.com