The woman in a wheelchair passed through the Qdoba restaurant in Louisville, Kentucky so often that the staff knew her order: a taco salad with hot sauce and cheese for lunch, and a burrito with hot sauce and cheese for dinner.
But Ridge Quales, who worked at the Qdoba, says that one day he asked if there was anything else he could do for her. Her response and his swift act will warm your heart.
“I had helped her through the line and sat her out in the lobby, got her a drink, got her utensils and napkin and kind of started to walk off and I was like, you know, ‘Is there anything else I can help you with?’ and she turned around and she was like, ‘Sir, if you don’t mind could you help me eat?’” Quarles told local news source Wave3.
Another customer, David Jones, caught Quarles helping the woman on camera.
“He didn’t stop to think about, ‘Well, should I help her, should I not,’ he just went over, put the gloves on and started feeding her,” said Jones, who soon decided to start recording. “I said, I don’t know, I think I’ll just send it out to some of my friends and say, ‘there’s still some good people in the world.”
[Wave3]
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Write to Noah Rayman at noah.rayman@time.com