--- title: Amazon's Phone Announcement: What to Expect description: 3D head-tracking may be the gimmick, but the meat's in the services canonical: https://time.com/2890459/amazon-phone/ author: Jared Newman article:opinion: false article:content_tier: free article:published_time: 2014-06-17T18:43:41.000Z article:modified_time: 2026-04-13T08:02:33.486Z article:section: Business og:title: Amazon's Phone Announcement: What to Expect og:description: 3D head-tracking may be the gimmick, but the meat's in the services og:url: https://time.com/2890459/amazon-phone/ og:site_name: TIME og:image: https://static.time.com/v3/assets/bltea6093859af6183b/blt80900302194c950b/69868abc36176000de90b7e9/amazon-3d-smartphone.jpg?branch=production&width=3840&quality=75&auto=webp&crop=16:9 og:image:width: 1200 og:image:height: 675 og:image:alt: Amazon og:type: article twitter:card: summary_large_image twitter:title: Amazon's Phone Announcement: What to Expect twitter:description: 3D head-tracking may be the gimmick, but the meat's in the services twitter:image: https://static.time.com/v3/assets/bltea6093859af6183b/blt80900302194c950b/69868abc36176000de90b7e9/amazon-3d-smartphone.jpg?branch=production&width=3840&quality=75&auto=webp&crop=16:9 ---  # Amazon's Phone Announcement: What to Expect by [Jared Newman](/author/jared-newman/) ## Jared Newman Jun 17, 2014 6:43 PM CUT  A picture shows an Ipad with an "Amazon" logo on November 13, 2012 in Paris. French tax authorities have demanded $252 million in back taxes and interest from online retailer Amazon, according to a company document on November 13, 2012.AFP PHOTO / LIONEL BONAVENTURE (Photo credit should read LIONEL BONAVENTURE/AFP/Getty Images) A picture shows an Ipad with an "Amazon" logo on November 13, 2012 in Paris. French tax authorities have demanded $252 million in back taxes and interest from online retailer Amazon, according to a company document on November 13, 2012.AFP PHOTO / LIONEL BONAVENTURE (Photo credit should read LIONEL BONAVENTURE/AFP/Getty Images)Lionel Bonadventure—AFP/Getty Images by [Jared Newman](/author/jared-newman/) ## Jared Newman Jun 17, 2014 6:43 PM CUT If you’re in the market for a smartphone today, you’ve got plenty of options — from the iPhone to countless Android phones to a handful of Windows Phones and even BlackBerry handsets. But Amazon thinks there’s room for one more. After months of hype, the company will [likely lift the veil](http://time.com/2823239/amazon-smartphone/ "undefined") on its own smartphone on Wednesday at an event in Seattle. We already have a good idea of what to expect, thanks to numerous leaks and rumors, so let’s walk through why Amazon’s smartphone is already getting so much attention. ## What’s the Big Deal? Many of the rumors leading up to this event have focused on the crazy technology Amazon is cooking up. Reportedly, Amazon’s smartphone will use [four corner-mounted cameras](http://techcrunch.com/2014/06/05/amazons-3d-smartphone-is-powered-by-omrons-face-sensing-tech/ "undefined") to track users’ heads (and [possibly their eyes](http://online.wsj.com/news/articles/SB10001424052702303873604579495940522902678 "undefined"), the _Wall Street Journal_ claims) in 3D space. As you tilt your head or the phone, the screen will show a different perspective, and can reveal hidden menus in certain apps. TechCrunch [claims](http://techcrunch.com/2014/04/15/amazons-smartphone-to-feature-unique-but-limited-3d-effects/ "undefined") that this feature will be kind of gimmicky at first, but it [could help with one-handed use](http://time.com/71973/amazons-3d-phone-sounds-neat-and-hopefully-not-aggravating/ "undefined") if it makes faraway icons and menu items easier to reach with your fingers. The phone will reportedly have a 4.7-inch 720p display, which is pushing the boundaries for comfortable one-handed operation. Most of the other specs reported by TechCrunch seem pretty typical for a smartphone, including a Qualcomm Snapdragon processor, 2 GB of RAM, a 13-megapixel rear camera and a low-resolution front camera. ## Beyond Specs and Gimmicks 3D tracking may help lather up the tech press and turn some shoppers’ heads, but for Amazon, it’s much more important to offer useful services that other phones don’t have. Of course, because Amazon’s business model revolves around selling content, we can expect music, movies, books and games to play a big role. Amazon recently launched a [streaming music service for Prime subscribers](http://time.com/2863581/amazon-prime-music/ "undefined"), with more than 1 million ad-free songs, to go along with Prime’s existing video and e-book offerings. Look for Amazon to hook its content deeply into the smartphone’s software, as it has with the Kindle Fire tablets. Amazon’s FreeTime service, which helps parents set limits and find content for their children, also seems like a good fit for a smartphone. And for [Fire TV](http://time.com/49323/amazon-fire-tv-vs-apple-tv-vs-roku/ "undefined") users, the phone could get the same Second Screen features as Amazon’s Kindle Fire tablets, letting users fling videos and photos to the television with the press of a button. Amazon’s Mayday feature could be of major importance as well. Mayday debuted in Amazon’s Kindle Fire HDX tablets, and allows users to quickly pull up a live chat with a support representative for help with anything on the device. Just last week, Amazon announced that the [average response time for Mayday](http://phx.corporate-ir.net/phoenix.zhtml?c=176060&p=irol-newsArticle&ID=1939745&highlight= "undefined") is 9.75 seconds. The timing of this news is probably no coincidence. Finally, The [New York _Times_ speculates](http://www.nytimes.com/2014/06/16/business/with-an-amazon-smartphone-the-retailer-seeks-a-tether-to-consumers.html?%5Fr=0 "undefined") that we might see a smartphone version of Amazon Dash. This small device, currently available by invitation only, lets you order items from Amazon by scanning the barcode or saying the item’s name. Most people probably don’t want to carry something around specifically for this purpose, so it makes sense for Amazon to build Dash functionality into its phone. In short, Amazon will likely push its smartphone as the missing link for Prime subscribers and other frequent Amazon users. It’s the thing you always carry to easily to get the stuff you’ve bought, or want to buy. ## Amazon’s Challenges As Amazon walks through its latest product, it’ll be interesting to see if the addresses some of its weak points. Specifically, Amazon’s Appstore has a much smaller selection compared to the iOS App Store and the Google Play Store for Android. It has no support from Google, so there are no official apps for key services such as Chrome, Gmail and Google Drive. It’s also unclear whether Amazon has come up with a competent mapping and navigation app to rival Google Maps and Apple Maps (which itself is far from flawless). Amazon’s Kindle Fire tablets don’t have a native maps application, which is essential for any smartphone. ## When and Where Will We See It? Conventional wisdom holds that Amazon products are dirt-cheap, but that’s not always true. The company’s Fire TV costs $100, same as an Apple TV, and the Kindle Fire HDX starts at $229, same as Google’s Nexus 7\. And while Amazon has experimented with cheap bundled data plans in the past, the latest Kindle Fire HDX tablets with 4G LTE use the same data plans as every other connected tablet. Don’t expect anything too crazy on the pricing front, as this might just be another $200 phone with a two-year contract. As for timing and carrier support, the [_Wall Street Journal_ reports](http://online.wsj.com/articles/at-t-to-exclusively-carry-amazon-smartphone-1403001723 "undefined") that AT&T will be the exclusive carrier, and the phones will start shipping in late September. Amazon’s event kicks off at 1:30pm Eastern on Wednesday, June 18\. 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