TIME Autos

CEO Mary Barra Vows to Get Over GM’s Recall Crisis

The New York Times 2014 DealBook Conference
Thos Robinson — Getty Images General Motors CEO Mary Barra speaks onstage during The New York Times DealBook Conference at One World Trade Center on Dec. 11, 2014 in New York City.

She wants to focus on growing sales in the U.S. and China

Battled hardened General Motors chief executive Mary Barra pledged on Thursday to move past last year’s recall fiasco, which saw millions of small cars with defective ignition switches recalled.

“It was clearly a tragedy, and it was deeply troubling,” Barra told reporters this week as she unveiled new plans for 2015, according to the New York Times.

Barra says the company aims to expand its sales in the U.S. and China this year and is sharpening its sights on European markets.

“We have many launches this year, and we are going into them to win, not just to compete,” she said.

Read more at NYT

TIME Companies

Keurig Recalling Millions of Coffee Makers After Burn Complaints

More than 7 million units are being recalled after 90 reported burn-related injuries

Keurig Green Mountain has a problem: the coffee produced by more than 7 million of its brewing machines is a little too hot for java lovers.

The U.S. Consumer Product Safety Commission on Tuesday announced a recall of Keurig’s Mini Plus Brewing Systems, citing concerns about water that can overheat during the brewing process, spraying out and burning consumers. Keurig has received about 200 reports of hot liquid escaping from the brewer, including 90 of those that said they suffered burn-related injuries.

The company is recalling about 6.6 million units sold in the U.S. and 564,000 sold in Canada. For details about the units being recalled, see the CPSC report here.

The recalled units were produced between the end of 2009 and July 2014 and were sold at a handful of national retailers, as well as online on Keurig’s website. Keurig said consumers could contact the company for a free repair.

A bulk of Keurig’s sales are derived from the coffee portion packs it sells, not the brewing systems (though those devices are important to help maintain growth of the coffee sales). For the latest fiscal year, Keurig generated $822.3 million in sales from brewers and accessories, while the beverage packs had $3.6 billion in sales.

For those with a long memory, the Keurig recall will remind many of decades-old headlines involving McDonald’s and a cup of scalding coffee. In that infamous 1992 case, a New Mexico woman was severely burned by a cup of coffee she ordered at a drive through window. A state court jury awarded the woman $2.7 million in punitive damages, though a judge later drastically cut that award. The woman, Stella Liebeck, and McDonald’s reached an out-of-court settlement in 1994.

This article originally appeared on Fortune.com

TIME Recalls

What You Should Do About the Massive Airbag Recall

Car Dealerships Ahead Of Total Vehicle Sales Figures
Bloomberg—Bloomberg via Getty Images Honda Motor Co. vehicles are displayed for sale at the Paragon Honda dealership in the Queens borough of New York, U.S., on Monday, Sept. 1, 2014.

Millions of cars from ten automakers are subject to an airbag recall. Here's what you need to know

Takata produces about 300,000 airbag replacement kits per month, possibly increasing to 450,000 or so. At that rate, it will take from 2 to 3 years to recall and replace the defective airbags in the 16-million to potentially 30-million affected vehicles in the U.S.

So what do concerned vehicle owners do in the meantime?

Takata is the only airbag manufacturer to use ammonium nitrate as a propellant for its inflators. Ammonium nitrate is affected by heat-and-cold cycling over time, plus humidity, that can cause it to become too forcefully explosive when ignited in a crash.

To fix this potentially lethal default the company says it has (1) changed the compression density force with new press machines; (2) rejected products that are not meeting quality standards; and (3) changed humidity control during production and assembly. Takata also says it also improved the hermetically-sealed package to minimize effects of moisture that would deteriorate the chemicals and make them less stable. Perhaps NHTSA should consider outlawing the use of ammonium nitrate in the first place, or at least use a safer chemical in the recall campaign.

But there are safer alternatives. It should be feasible to re-program the software in the vehicles’ airbag control modules (ACM). By changing the software, including the thresholds of activation and the control algorithms, the system could be made safer— as a temporary solution. The threshold to trigger the airbags could be raised so that it would take a crash at 30 mph, rather than 18 mph. In these low-speed collisions, the driver and passenger would still be protected by wearing their seat belts.

Since the driver and passenger airbags are dual-stage designs, they could be re-programmed to inflate only at the lower-pressure level to help ensure that the explosive force does not exceed levels that cause the metal canister to become lethal shrapnel. Because of the inherent instability of ammonium nitrate, such lower pressures in the canister cannot be absolutely guaranteed, but the risk would be reduced. (On the other hand, passenger risks would rise in a high-speed crash.)

To re-program your car’s Takata airbags, you’d drive over to your local dealership and download new software into your car’s ACM computer. It would likely take less than an hour, and then you’d drive away with a less-risky airbag system that could still offer protection in a crash. If the automakers and Takata cooperated, such software could be developed and tested and available probably within a month…. or maybe even a week.

I believe it should also be a requirement that each affected vehicle have a label attached permanently on the instrument panel, advising that the vehicle has been recalled and that a replacement airbag system has been installed. The date of such recall and replacement action should also be noted on the label.

Finally, I believe that all Takata airbag systems should have a “failsafe” pressure-relief mechanism to prevent any over-pressurization of the airbag. In the late-1970’s I became aware that too many pressurized beer kegs were exploding and propelling lethal shrapnel that injured or killed college students. I showed there was a solution, a simple device that would vent out any over-pressurization before it could cause the metal keg to explode. Lives have been saved by adopting such an inexpensive, simple device for beer kegs. Why not a use a similar device to prevent excessive forces from rupturing the metal canister that holds the airbag’s propellant? And yes, the canisters should be made stronger, too.

Byron Bloch has over 30 years of experience as an independent consultant and court-qualified expert in Auto Safety Design and Vehicle Crashworthiness. Over the years, he has inspected accident vehicles to evaluate how and why the occupants were severely injured, and exemplar vehicles to evaluate their structural details. He has qualified and testified as an expert in auto safety defect cases in Federal and State Courts coast-to-coast. He also lectures, writes, and appears on TV reports on auto safety design and vehicle crashworthiness.

TIME Autos

Ford Recalls 65,000 Fusion Vehicles

There are no known accidents caused by the issue

Ford has recalled 65,000 Fusion cars for noncompliance with a regulation on “theft protection and rollaway prevention.

The automaker announced Tuesday said that it is not aware of any accidents or injuries caused by the issue, but said that it would voluntarily fix the more than 56,000 affected vehicles in the United States, as well as 6,000 in Canada and 2,300 in Mexico.

The 65,000 vehicles recalled Tuesday is small in comparison to General Motors’ notorious recall this year, when more than 1 million vehicles worldwide were pulled over a faulty ignition switch that caused the deaths of at least 30 people.

MONEY Autos

How to Tell If You’re Safe From Auto Recalls

An airbag igniter is built into a steering wheel for a car at the Takata Ignition Systems Gmbh factory in Schoenebeck, Germany, 17 April 2014.
Jens Wolf—picture-alliance/dpa/AP Images An airbag igniter being installed at a Takata factory in Schoenebeck, Germany

It seems like every other day, news breaks about a recall on millions of cars that, if left unaddressed, could prove deadly. Here's what consumers can do to ensure their safety.

There are two months left in the year, but 2014 has already broken the record for most auto recalls ever. As of October, automakers had issued recalls for an estimated all-time-high of 56 million vehicles in the U.S. “To put that in perspective, automakers have now recalled more than three times the number of new cars and trucks Americans will buy this year,” the Detroit Free Press noted.

The flurry of recalls has come fast and furiously in 2014. This week, Toyota issued a recall on roughly 250,000 vehicles in the U.S. related to faulty airbags, on top of a global recall of 1.7 million Toyotas for a wide range of safety defects that circulated last week. The National Highway Traffic Safety Administration (NHTSA) lists 29 separate auto manufacturer recalls thus far in the month of October, and the agency released a special consumer advisory this week, alerting the owners of 7.8 million vehicles that they should take “immediate action” to replace dangerously defective airbags.

And that’s just the tip of the iceberg. General Motors recalled 2.7 million vehicles last May, less than one month after the automaker announced it had spent $1.3 billion to recall 7 million vehicles worldwide, including 2.6 million for faulty ignition switches linked to 13 deaths. Ford recalled 700,000 vehicles last spring because of concerns the airbags wouldn’t deploy quickly enough, while some 16 million vehicles from 10 automakers have been recalled because the airbags, made by the Japanese company Takata, could inflate with explosive force strong enough to hurt or even kill the riders the devices are designed to save in the case of an accident. And on and on.

The numbers are so big, and the recalls pop up with such frequency, that you might be inclined to tune them out—not unlike the hacks and data breaches that occur with astonishing regularity at major retailers. But then, you know … there’s death and catastrophic injury. The potential of anything so dire affecting you and your loved ones should make you snap to attention and take action. Here are steps to take to stay safe:

For a Car You Own
When a car is subject to a safety recall, the automaker is required to notify vehicle owners via mail. The letter will feature the NHTSA (National Highway Traffic Safety Administration) emblem and include the words “SAFETY RECALL NOTICE” in large typeset. Hopefully that’s enough to alert recipients that this isn’t junk mail. The notification will include instructions, typically consisting of the need to bring the vehicle into a local dealership and have the recalled issue fixed. The service should be provided free of charge to the owner.

You might assume that service departments would drag their feet on handling such recalls—customers aren’t paying money out of pocket after all—but a Reuters story from this past summer pointed out that the recalls represent opportunity for car dealerships. Recalls bring in new customers, or bring back customers that haven’t been at the dealership since they bought the car, and when they bring the recalled vehicle in to be serviced, they may be inclined to get the oil changed or have some other work done. Heck, many have been known to browse showrooms while waiting for their old cars to be fixed, where they wind up getting talked into buying new cars. The takeaway for consumers is: Don’t allow yourself to be upsold into a costly service job when you’re at the dealership getting a recall issue addressed, and don’t buy a new car unless it’s truly the model you want, at the price you want.

To make sure that your car is safe, the NHTSA offers a Vehicle Identification Number (VIN) search feature online. Enter your VIN—which is displayed on the dashboard of the driver’s side is most easily seen looking through the windshield from outside—and you can find out if your car has been recalled anytime over the past 15 years, as well as whether or not the recall has been repaired on your specific vehicle. Unfortunately, the government site can be glitchy (the VIN search function has been listed as “temporarily unavailable” lately). If it’s not working—or even if it is and you want to be doubly careful—head to Carfax.com, which also allows people to look up recall issues for specific cars using VINs at no charge. For yet another option, the NHTSA allows you to sign up for email alerts for recalls on up to five vehicles, as well as alerts regarding any recalls of car seats and tires.

For a Car You Might Buy
Before buying a used car, do some due diligence on recalls. Carfax estimates that 3.5 million used cars were listed for sale last year with unfixed safety recalls. Get the VIN of the specific used car you’re interested in, and follow the steps above to make sure that any recall has been addressed. If it hasn’t, make the owner fix it before you buy—or use the fact that the repair hasn’t been made as a reason to cut the asking price. If you wind up closing the deal, don’t forget to bring the car into a local dealership to get the recall fixed asap.

For a Car You Might Rent
A bill currently under consideration in Congress called the Raechel and Jacqueline Houck Safe Rental Car Act of 2013 would allow agencies to rent cars that have been subject to recalls only if the defects have been fixed. In other words, as of now, it’s vaguely legal for the Hertzes and Enterprises of the world to rent recalled cars even if the recall hasn’t been addressed. In fact, in recent years, some major agencies have tried to make the case that it’s OK to continue to rent recalled vehicles to customers because some recalls are unimportant, as they don’t qualify as serious safety risks.

USA Today columnist Bill McGee investigated the murky world of recalls and rental cars this past summer. What he found is that agencies generally proactively remove vehicles from their fleets or have them fixed pronto if they’ve been subject to dangerous, high-profile recalls—failure to do so could expose them to millions in lawsuits if an accident occurred due to an unfixed recall. Hertz and Avis, among others, have said that coping with recalls has cost their companies millions of dollars this year, because when recalled vehicles are being fixed at dealerships they obviously can’t be rented out to customers.

But again, until the Safe Rental Car Act—named for two sisters who died in 2004 in a rental car with power steering fluid recall that hadn’t been fixed—is passed into law (hardly a done deal), agencies aren’t obligated to have all car recalls addressed before renting them out. “Currently, there is no prohibition on rental car companies renting vehicles that are under a recall, but have not yet been remedied,” a former NHTSA administrator named David Strickland testified to Congress last year.

What can a renter do to stay safe? Start by clarifying your agency’s policy. Alamo, for instance, states plainly, “We do not rent recalled vehicles until the recall has been remedied.” But information regarding recalls can be vague or hard to find with some other rental operators. If the policy is remotely unclear, call and ask questions.

You can also use the NHTSA’s database to see if the vehicle model you have reserved has been recalled, but this strategy comes with complications. For one thing, rental agencies generally don’t guarantee a specific model with a reservation—you reserve a “mid-size” category of vehicle, not a Toyota Camry or whatever. What’s more, it’s impossible to know a car’s specific VIN until you pick the vehicle up, and therefore it’s impossible to check if the model’s recall problems have been fixed. In light of these problems, you might want to make another call—to your local representative in Congress, to urge support of the Safe Rental Car Act.

Read next: Toyota Announces a U.S. Recall Over Faulty Passenger-Side Airbags

MONEY Autos

Why I Won’t Ditch My 20-Year-Old Car

Alan Ripp's Toyota Camry station wagon
Allan Ripp The author's 1995 Toyota Camry. You can't blame him for not wanting to get rid of a car with this much personality.

A PR pro, who loves cars and who can surely afford something fancier and more modern, reflects why he's sticking with his 1995 Camry station wagon.

I drive a 1995 Toyota Camry station wagon, forest green with 131,000 miles. It struggles up hills with its 4-cylinder engine, the air conditioning has one sub-zero setting, and the rear cargo door drops onto your back while you’re pulling out groceries.

After every summer, when I drive less and dealers pump up their autumn sales pitches, I resolve to buy a new car, urged on by my wife, Sarah, who claims our Camry is way past its prime and a hazard on the road. My son, preparing for his learner’s permit, reels off models worthy of replacing our aging wonder, perhaps a Honda Pilot or Toyota Highlander.

I realize cars have vastly improved in the past two decades. Computerized “collision mitigation” aids prevent drivers from drifting into oncoming lanes or stopping short at a red light. Dashboard video monitors expand rearview vision. Climate control adjusts for front-and-back temperatures. Vehicle entertainment delivers concert-hall quality and smartphone connectivity. Seats are heated and provide lumbar support. The Honda Odyssey minivan has a built-in vacuum cleaner, while the 2015 Hyundai Equus offers personal concierge service, bringing the mechanic to your doorstep.

And there’s more to come. General Motors plans to roll out its first “hands-free” cars in 2016, with Wi Fi-enabled vehicle-to-vehicle communications to prevent smash-ups. GM’s “super cruise” control will keep freeway drivers in their proper lane – an automatic pilot for the road.

Yet as sensible as it seems to retire my Camry and trade up to the 21st century, I can’t quite make the switch. Despite its age, our car needs little maintenance beyond a biannual check-up. And it’s never been subject to a recall. The dealer who sold it to us said the Camry could easily log 250,000 miles – enough for a trip to the moon (roughly 240,000 miles) with a little to spare. If that’s true, at my current pace I could keep the Camry until around 2030, by which time I could probably trade it in for a flying car that actually would take me to the moon.

Strange that I’d be resistant to an upgrade. As a kid, I was obsessed with new car models and could spot the difference between a 1964 Pontiac Bonneville and a ’65, based on the contour of the back-door hump. I conned my parents into subscribing to National Geographic, not for the photos of the bare-breasted Watusi women but so I could stare at the luxury car ads – the Cadillac Seville, Buick Riviera, Ford Thunderbird (with the disappearing headlamps) and the Lincoln Continental, whose back door opened out like a handsome carriage.

Well into the 1960s, my father drove a used 1952 pea green Oldsmobile, which spurred my auto-erotic lust for something more contemporary. My sister refused to allow him to carpool her to dancing school. He didn’t like the windows open, and I would nearly retch when he turned on the heat. Luckily, my mom brought home a turquoise 1968 Chevy Caprice station wagon with skylight window slits over the back seats. When I went to college she broke the family’s image barrier and got an orange Karmann-Ghia – a snappy little thing, but made of such tissue-thin metal that bottle caps from a six-pack of Tab left an imprint on the front-hood trunk.

My first car was a two-door Toyota Corolla purchased in 1979 for $2,500 when I was living in Baltimore. I was happy to sell it upon moving back to New York a year later, where I remained blissfully carless for nearly a decade; on occasions when Sarah and I wanted a getaway, my in-laws lent us their wood-paneled Ford County Squire wagon, which handled like an 18-wheeler.

By 1989, going stir-crazy in a chopped-up apartment with two young children, we bought a weekend house, and a car was a sudden necessity. My father-in-law secured a sporty, 1985 metallic blue Saab 900 for $4,000; it came with a leather-bound maintenance log. We’ll never know if it could have been our 20-year car. Driving the Saab to the garage one spring evening in 1995, Sarah had a run-in with a dumpster that creased the passenger side, and we were forced to go for something new.

The Camry wagon fit all of our checklist items, including dual-side airbags. I had my heart set on a cobalt blue model with a moon roof, but settled for what was on the lot – a dark green wagon sans retractable roof for $23,000. For about a week I went nuts when even a grain of sand touched the seat. Now, the interior is embedded with sand, along with newspapers, tennis balls, umbrellas, CDs, quilts, loose change, seltzer bottles, dog treats, and other remnants of 20 years’ occupancy.

My reluctance to reset the odometer, so to speak, is evidently not so unusual. Kelley Blue Book, the automotive research bible, reports the average car on the road today is 11.5 years old, compared with 9 years in 2007. Many drivers are extending the life of their ride, including those choosing to own rather than lease, and those who’ve learned the downside of zero-percent APR financing.

But plenty of people are still buying. New car sales surged to 15.6 million in 2013, the highest level since before the recession. Edmunds.com reported that Americans bought 1.4 million light vehicles this past July alone, a 10% jump from a year earlier.

Part of me feels that Americans have an economic duty to rev up new car purchases. Imagine the grinding multiplier effect if everyone held on to the same car for 20 years – Cuba and Venezuela come to mind. Motor vehicle sales contribute significantly less to the economy than 30 years ago, now accounting for 2.8% of GDP. But car buying still plays a huge part in driving consumer spending. By staying on the sidelines, I may be stalling national prosperity.

On the other hand, my thriftiness also produces a social benefit, in terms of fuel efficiency, household savings, and a lower carbon footprint. Keeping a reliable, fully amortized product seems the sustainable, fiscally responsible choice.

In fact, my reasons for keeping our Camry are more pedestrian. For one, I can’t stand that manufacturers and dealers spent an estimated $33 billion on automotive ads in 2013. In my view, every penny was an absolute waste. There is nothing produced today to compare with the brilliant Volkswagen Beetle spots created by Doyle Dane Bernbach 50 years ago, or with the arresting image of a powder-blue ’64 Lincoln resting at an uptown intersection, overlooking an infinite row of green stoplights stretching down Park Avenue. I am immune to the current tide of sale-a-brations, racetrack test drives, Lexuses wrapped in Christmas bows, and Dennis Leary voice-overs.

I also admit I’m emotionally attached to our car. Unlike most other things I depend on – laptop, smart phone, Internet connection, the TV remote, my children – the Camry always performs as it should and never acts out. It’s age and history of coming through are precisely why I trust it for any maneuver – like, when I’m zipping up Amsterdam Avenue and a halting cab forces me to veer right toward the bike messenger and I’m not sure I have enough room to slip back into the lane ahead of that UPS truck but what the heck, let’s hold our breath and give it a try. No collision-mitigation system could ever pull off that move the way our car does every time.

Twenty years of ownership shows itself another way. Near our weekend house is a lovely freshwater lake, where the town issues its annual beach passes – I’m among the first to arrive on Memorial Day weekend for ours. Most people slap the current sticker on their bumper over last year’s, though I got into the pattern of placing them side by side, until eventually, the whole left front of our car became filled with stickers – blue, orange, red, black, yellow, green, purple. Seeing them crammed together is a snapshot reminder that summer returns every year, and here is the chariot that’s taken us there and back.

This past Labor Day weekend, as I stood admiring our sticker mosaic before we headed back to the city, Sarah proposed I replace the fender, mount our collection someplace and put the car out to Camry pasture. “It’s had a good run, let’s not press our luck,” she said. I mumbled some form of consent, while a Ralph Kramden-like voice inside was thinking, To the moon! After all, we only have 107,000 miles to go.

Allan Ripp is a former journalist who now owns a press relations firm in New York City.

TIME Food & Drink

Kraft Recalls American Singles Cheese Slices

Beef to Tomato Send July 4 Food Cost to Record
Daniel Acker—Bloomberg/Getty Images Packages of Kraft Foods Group Inc. sliced American cheese sit on display for sale in a supermarket in Princeton, Illinois, July 2, 2014.

No customer illness has been reported

Kraft Foods Group voluntarily recalled nearly 8,000 cases of its American Singles cheese Friday because a supplier “did not store an ingredient used in this product in accordance with Kraft’s temperature standards,” according to a Kraft Foods press release. At total of 7,691 cases of the pasteurized cheese product have been recalled.

“Consumers who purchased any of these products should not eat them,” says the release, which advises people to return the slices to the store where they bought them. Kraft says it has no reports of sick customers and described the recall as a “precaution” to avoid premature spoiled food and related illness. All affected products have a “Best When Used By” date of either February 20, 2015 or February 21, 2015.

The cheese was produced at the company’s Springfield, MO manufacturing plant.

MONEY Autos

WATCH: Americans Still Love Buying SUVs

GM lost billions of dollars due to recalled vehicles, but sales are actually up thanks largely to SUVs.

TIME General Motors

GM’s Mary Barra Back in the Hot Seat on Capitol Hill

GM CEO Mary Barra Testifies At House Hearing On Ignition Switch Recall
Mark Wilson—Getty Images General Motors CEO Mary Barra (L), and Anton Valukas, head of GM's internal recall investigation, field questions while testifying during a House Energy and Commerce Committee hearing on Capitol Hill on June 18, 2014 in Washington, DC.

"It is enormously painful to have our shortcomings laid out so vividly," General Motors CEO told lawmakers at a hearing over defective engine parts

General Motors CEO Mary Barra was grilled by lawmakers over a lethal defect in vehicle ignition switches once again Wednesday, expressing regret for lax oversight, while promising skeptical lawmakers that quality controls had improved across the company.

Lawmakers on the House Subcommittee on Oversight and Investigations criticized GM managers for fostering a “culture of secrecy” that allowed knowledge of defective engine parts to remain concealed within the company for more than a decade.

Faults in the ignition switches have been linked to 56 accidents in which car engines and air bags suddenly switched off while the car was in motion. GM has admitted faulty switches played a role in 13 deaths, though advocates have claimed more lost their lives.

Barra, who had already appeared before the House Energy and Commerce Committee in April, called the findings of an internal investigation into the ignition switch defects “brutally tough and deeply troubling.”

“For those of us who have dedicated our lives to this company, it is enormously painful to have our shortcomings laid out so vividly,” Barra said in her opening statement to the House Subcommittee on Oversight and Investigations. She said the company has since fired 15 employees and beefed up its staff of safety investigators.

Skeptical lawmakers pressed Barra on the extent of the fixes. “You mentioned 15 were fired,” Rep. Timothy Murphy (R-Penn.) said to Barra, “99.999 percent, if my math is right, of the people [still at GM] are the same … If you haven’t changed the people, how do you change the culture?”

The questioning narrowed in on the role of senior managers, including Barra, who claimed to have no knowledge of the faulty switches until 2014. “That the most senior GM executives may not have known about a defect that caused more than a dozen deaths is frankly alarming and does not absolve them of responsibility for this tragedy,” said Rep. Diana DeGette (D-Colo.). The company’s “culture of secrecy” must be changed, she added.

Lawmakers also raised concerns about GM’s successive waves of recalls. GM has issued 44 recalls for 20 million vehicles worldwide. GM says defects related to more recent recall notices have not been linked to any known deaths or injuries. Nonetheless, Rep. Murphy called the most recent call, on Monday, “hauntingly similar to the Cobalt ignition switch recall.”

Barra said GM was currently preparing a compensation fund for victims families that would begin processing claims by Aug. 1st. “I want this terrible experience permanently etched in our collective memories,” Barra said.

TIME Gadgets

After Recall, Nest Smoke Alarm Is Back and Discounted

Nest

Nest’s followup to its nicely designed smart thermostat was a smart smoke detector called Protect (see our original coverage here).

One of the features of Protect — aside from being Internet-connected and able to send alerts to your smartphone — was a trick that let you wave your hand underneath it to silence it.

The thought was that people have a tendency to accidentally set off their smoke alarms while cooking, and getting the alarms to pipe down is more cumbersome than it should be.

However, the company found that the feature might have been at risk of malfunctioning, which in certain cases could have silenced the alarm when it was supposed to be making noise. So in early April — a few months after Nest was acquired by Google for $3.2 billion — nearly half a million Nest smoke detectors were recalled; the wave-to-dismiss feature was able to be deactivated via a software update as well, making physically sending the smoke detector back to Nest unnecessary.

Now, the Nest Protect is back on the market, with the wave-to-dismiss feature disabled altogether. The company had originally alluded to trying to fix it via a future software update, so we’ll see if and when that comes to fruition. The price of the Nest Protect has also dropped from $130 down to $99 as well.

[New York Times]

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