--- title: Madonna Struggles to Convince FedEx That She's Truly Madonna description: The pop icon shared an exasperated selfie and admitted that she's having difficulty getting a package delivered, thanks to her name. canonical: https://time.com/4927447/madonna-fedex-identity/ author: Raisa Bruner article:opinion: false article:content_tier: free article:published_time: 2017-09-05T17:03:02.000Z article:modified_time: 2026-10-08T09:32:59.415Z og:title: Madonna Struggles to Convince FedEx That She's Truly Madonna og:description: Being a celebrity doesn't make it any easier to get your packages delivered og:url: https://time.com/4927447/madonna-fedex-identity/ og:site_name: TIME og:image: https://static.time.com/v3/assets/bltea6093859af6183b/blta72dda34f71774fc/6988dc6e22fb8547b5e22af0/madonna.jpg?branch=production&width=1200&quality=75&auto=webp&crop=16:9 og:image:width: 3429 og:image:height: 1929 og:image:alt: "The Beatles: Eight Days A Week - The Touring Years" - World Premiere - Red Carpet Arrivals. og:type: article twitter:card: summary_large_image twitter:title: Madonna Struggles to Convince FedEx That She's Truly Madonna twitter:description: Being a celebrity doesn't make it any easier to get your packages delivered twitter:image: https://static.time.com/v3/assets/bltea6093859af6183b/blta72dda34f71774fc/6988dc6e22fb8547b5e22af0/madonna.jpg?branch=production&width=1200&quality=75&auto=webp&crop=16:9 ---  # Madonna Struggles to Convince FedEx That She Is Actually Madonna > Sponsored content. 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Every edition is assembled by TIME editors rather than generated automatically. ### Sources * TIME Newsletters: [time.com/newsletters](/c/time-nl-brief-2026q3/newsletters?i=f27cb0bc-77ec-4d5e-ace1-4e9e4c385c06&cr=time-nl-brief-2026q3-v1) ## Video: FedEx Doesn’t Believe Madonna Is Really Madonna [Watch (HLS stream): FedEx Doesn’t Believe Madonna Is Really Madonna](https://cdn.jwplayer.com/manifests/XRWTCCtB.m3u8) (1:03)  _Published 2017-09-05. Apparently, world-famous celebrities aren’t free of the everyday nuisances that plague us normal folks. For example, even Madonna can’t get her mail on time_  by [Raisa Bruner](https://time.com/author/raisa-bruner/)  ## Raisa Bruner Sep 5, 2017 5:03 PM UTC  by [Raisa Bruner](https://time.com/author/raisa-bruner/)  ## Raisa Bruner Sep 5, 2017 5:03 PM UTC Even [Madonna ](http://time.com/4728373/madonna-pepsi-ad-kendall-jenner/)has difficulty getting her packages delivered. At least it appears that way according to a recent tweet from the one-name-only pop icon, who updated her followers on Tuesday regarding her struggles getting FedEx to believe she was, indeed_, that_ Madonna, of [“B-tch I’m Madonna”](http://time.com/3923881/madonna-beyonce-katy-perry-nicki-minaj-bitch-rita-ora-rebel-heart/) fame. Ironic. “When you’ve been arguing with fed-ex \[sic\] all week that you really are Madonna and they still won’t release your package,” the [_Rebel Heart_](http://time.com/3735645/review-madonna-rebel-heart/) singer captioned the tweet, uploading a bespectacled selfie in which she makes a distinctly exasperated face. She added an eye-roll emoji to the tweet for good measure. Apparently, the tweet caught the attention of a FedEx Help representative named Julie, who politely requested in a Twitter comment that Madonna slide into the FedEx Help account’s DMs. > [](https://twitter.com/Madonna/status/905066956071546880) > [](https://twitter.com/FedExHelp/status/905073647269883904) But some of Madonna’s followers were skeptical of this “Julie.” After all, Madonna’s delivery information and phone number are not pieces of information to be shared lightly. > [](https://twitter.com/Hemmo/status/905074443222999041) Luckily, her fans are supporting her in her moment of relatable struggle. Which just goes to show: not even iconic celebrities can get a package delivered on time — although sometimes those challenges stem _from_ that same celebrity status. > [](https://twitter.com/rolandscahill/status/905070567233114113) > [](https://twitter.com/zaynmalikspuppy/status/905069769182892033) > [](https://twitter.com/Leo%5FRisingYoga/status/905073775204585472) ```json [{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://time.com/4927447/madonna-fedex-identity/","mainEntityOfPage":{"@type":"WebPage","@id":"https://time.com/4927447/madonna-fedex-identity/"},"headline":"Madonna Struggles to Convince FedEx That She Is Actually Madonna","datePublished":"2017-09-05T17:03:02.000Z","dateModified":"2026-10-08T09:32:59.415Z","description":"The pop icon shared an exasperated selfie and admitted that she's having difficulty getting a package delivered, thanks to her name.","url":"https://time.com/4927447/madonna-fedex-identity/","keywords":["Newsfeed","celebrities","Music","viral","Madonna"],"thumbnailUrl":"https://static.time.com/v3/assets/bltea6093859af6183b/blta72dda34f71774fc/6988dc6e22fb8547b5e22af0/madonna.jpg?branch=production&width=1200&quality=75&auto=webp&crop=1200:675&height=675","author":[{"@type":"Person","name":"Raisa Bruner","jobTitle":null,"url":"https://time.com/author/raisa-bruner/"}],"articleSection":"","image":[{"@type":"ImageObject","url":"https://static.time.com/v3/assets/bltea6093859af6183b/blta72dda34f71774fc/6988dc6e22fb8547b5e22af0/madonna.jpg?branch=production&width=1200&quality=75&auto=webp&crop=1200:675&height=675","width":1200,"height":675,"headline":"\"The Beatles: Eight Days A Week - The Touring Years\" - World Premiere - Red Carpet Arrivals.","caption":"\"The Beatles: Eight Days A Week - The Touring Years\" - World Premiere - Red Carpet Arrivals.","creditText":"Karwai Tang—WireImage","representativeOfPage":true}],"publisher":{"@type":"Organization","name":"Time","url":"https://time.com/","logo":{"@type":"ImageObject","url":"https://time.com/images/logo.png","width":528,"height":156},"foundingDate":"March 3, 1923","sameAs":["https://www.facebook.com/time","https://www.instagram.com/time/?hl=en","https://twitter.com/time","https://www.pinterest.com/timemagazine"]}},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"/tag/time-section-newsfeed/","name":"Newsfeed"}},{"@type":"ListItem","position":2,"item":{"@id":"https://time.com/4927447/madonna-fedex-identity/","name":"Madonna Struggles to Convince FedEx That She Is Actually Madonna"}}]},{"@context":"https://schema.org","@type":"VideoObject","name":"FedEx Doesn’t Believe Madonna Is Really Madonna","description":"Apparently, world-famous celebrities aren’t free of the everyday nuisances that plague us normal folks. 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