The Internet collectively broke down on Tuesday afternoon when, for about an hour or so, Netflix stopped working for many users.
In a statement to EW, Netflix confirmed that the streaming service went dark around 3:40 p.m. PT for some users in North America and South America, “with a lesser effect on devices in Europe.”
“Service was restored to most Netflix members in under an hour. Our engineers are still investigating the cause,” the statement read.
While it may have been less than an hour, let’s not underplay the apparently lethal effect it had on users, some of whom reported that when Netflix is down “life is not worth living.”
More Must-Reads From TIME
- The 100 Most Influential People of 2024
- Coco Gauff Is Playing for Herself Now
- Scenes From Pro-Palestinian Encampments Across U.S. Universities
- 6 Compliments That Land Every Time
- If You're Dating Right Now , You're Brave: Column
- The AI That Could Heal a Divided Internet
- Fallout Is a Brilliant Model for the Future of Video Game Adaptations
- Want Weekly Recs on What to Watch, Read, and More? Sign Up for Worth Your Time
Contact us at letters@time.com