Best Cash-Out Refinance Lenders of January 2022

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Record-high home values are bad news for homebuyers trying to enter the market — but great for existing homeowners, who got an average $57,000 equity raise in 2021 without lifting a finger. 

That’s a home equity increase of 31.1%, according to the most recent Homeowner Equity Insights report by housing data firm CoreLogic 

More equity, coupled with today’s low mortgage rates, creates access to cheaper-than-usual borrowed funds through a cash-out refinance. A cash-out refinance is when you take on a new mortgage higher than what your balance is, and take a check for the difference. The new loan is refinanced with a new interest rate. Cash-out refinances are gaining in popularity — increasing from 37% to 49% of total refinances in the first half of 2021, according to property data analytics firm Black Knight.

A cash-out refinance can be a useful financial tool to consolidate high interest debt or fund a home improvement project.

To make sure you’re getting the best deal possible, you’ll want to choose the best mortgage refinance lender for your specific situation. Two similarly qualified refinance candidates can see a difference of 0.5% between mortgage rates with different lenders, according to the Consumer Financial Protections Bureau (CFPB) — a difference that can add up thousands of dollars over the life of a loan. That’s why it’s imperative you shop and compare a few lenders before committing.  

Outside of getting the best cash-out refinance rate, it’s equally important to find a lender with transparent pricing, online conveniences, accessibility to most borrowers, an extensive product offering, and a reputable history with customer satisfaction.  

To help you navigate the process, NextAdvisor reviewed 36 different refinance lenders and scored each one on categories including transparency, accessibility, online convenience, loan product variety, and customer satisfaction. We then narrowed down the list to the following list of the best cash-out refinance lenders. 

Editorial Independence

As with all of our mortgage lender reviews, our analysis is not influenced by any partnerships or advertising relationships. For more information about our scoring methodology, click here.

Best Cash-Out Refinance Lenders of January 2022

  1. Rocket Mortgage, 4.6/5 Stars
  2. Truist Mortgage Lender, 4.5/5 Stars
  3. Sebonic Financial, 4.5/5 Stars
  4. Pennymac Mortgage, 4.5/5 Stars
  5. Better Mortgages, 4.4/5 Stars
  6. AimLoan Mortgages, 4.4/5 Stars

Honorable Mentions

  1. Navy Federal Credit Union, 4.8/5 Stars
  2. Costco Mortgage Program, Not Rated

1. Rocket Mortgage, 4.6/5 Stars 

Rocket mortgage is the online lender for Quicken Loans and is one of the largest mortgage lenders in the U.S. We ranked the Detroit-based company as one of the best cash-out refinance lenders because of its simple online application process, large nationwide footprint, low level of consumer complaints, the transparency and accessibility of its rates and fees, and the company’s wide offering of mortgage loan products, including a cash-out refinance product.   

Rocket Mortgage’s Standout Feature: Rocket Mortgage stands out for the company’s high level of customer satisfaction. Rocket Mortgage originated over one million loans in 2020, making it the largest lender we reviewed by total volume. Despite its magnitude, the company has lower-than-average consumer complaints registered on the Consumer Protection Financial Bureau’s (CFPB) consumer complaint database. We found 0.48 complaints per 1,000 loans — or less than half a complaint per 1,000 loans occurred. This figure is very low compared to the average complaint ratio of 2 complaints per 1,000 loans among other lenders we reviewed.

See our full review of Rocket Mortgage here

2. Truist Bank, 4.5/5 Stars

Truist Bank, now merged with Suntrust and BB&T under its name, has an extensive footprint across the U.S. through its thousands of brick-and-mortar branches and online presence. Along with the company’s solid menu of loan products, including a cash-out refinance option, the company has an easy-to-use online application process, transparency of rate and fee information, and an average number of complaints compared to other reviewed lenders. The brand’s website is easy to navigate with several useful resources to help with the cash-out refinance borrowing process, such as calculators, videos, and sample mortgages. 

Truist Bank’s Standout Feature: Truist offers a comprehensive menu of online or in-person banking accounts such as checking, savings, money market, and CDs. If you are in the market for a bank, looking to switch banks, or already have a Truist account, there is an allure of convenience to refinance through the same institution. Some lending institutions also give incentives or discounts to existing account holders. 

See our full review of Truist Bank here. 

3. Sebonic Financial, 4.5/5 Stars

Sebonic Financial is the mortgage lender division of North Carolina-headquartered Cardinal Financial. Sebonic Financial scored well with NextAdvisor because of the company’s high-end digital borrowing experience, full mortgage product lineup, including a cash-out refinance option, and the lender’s history of below-average customer complaints with the CFPB. Based on 2020 data, Sebonic has less than one complaint per 1,000 loans originated in the same year. Although Sebonic’s mortgage rates and fees are not listed on the company website, the online system, Octane, makes it easy to access a refinance quote without a credit check or drawn-out process. 

Sebonic Financial’s Standout Feature: Sebonic’s proprietary borrowing platform, Octane, is a standout feature. With Octane, borrowers can get a fast rate quote, start a cash-out refinance application, upload documents, and sign closing documents, with real-time updates along the way. We found Octane to be one of the best online application processes compared to other lenders we’ve reviewed. It’s easy-to-use, high-tech, and we appreciate the ability to have a full-online digital experience with the option to speak to loan officers.

See our full review of Sebonic Financial here.

4. PennyMac Loan Services, 4.5/5 Stars

PennyMac Loan Services isn’t a well-known name. But the California-based mortgage lender stands out for its convenient online application process, ability to get a rate quote without a credit check, transparency of rates and fees, and low frequency of consumer complaints with the CFPB. In 2020, the CFPB reported less than 0.30 complaints per 1,000 loans. Pennymac offers a wide menu of loan products, as well as a cash-out option, in 49 states, with 16 brick-and-mortar branch locations. 

PennyMac’s Standout Feature: The brand had one of the lowest complaint ratios among lenders we reviewed, but the more noticeable standout feature is the overall online experience. At NextAdvisor, we value price transparency and accessibility. PennyMac met this expectation with daily rate and fee updates and customizable cash-out refinance rate quotes on its user-friendly webpage.  

See our full review of PennyMac Loan Services here.

5. Better Mortgages, 4.4/5 Stars

Better Mortgage is an entirely online mortgage lender based out of New York City. The company is named one of NextAdvisor’s best cash-out refinance lenders because of its money-saving incentives and streamlined application platform. Borrowers can get a fast online cash-out refinance preapproval in minutes on most major loan types in 46 states. Better’s rate and fee information is accessible through its website, and the CFPB reports a below-average rate of consumer complaints in 2020 (1 complaint per 1,000 loans). 

Better Mortgage Standout Feature: Better has unique cash incentives up to $2,000 if Better doesn’t close a cash-out refinance loan in time. Better will also give you $100 if it can’t beat or match a competitor’s Loan Estimate.

See our full review of Better Mortgage here. 

6. AimLoan Mortgages, 4.4/5 Stars

AimLoan (American Internet Mortgage) originates mortgages in all 50 states and received an average number of consumer complaints with the CFPB (2.2 complaints per 1,000 loans). The company is named one of NextAdvisor’s top cash-out refinance lenders because it received top scores with online convenience, transparency of rate and fees, and nationwide availability. Potential cash-out refinancers can obtain a customized rate quote with up-to-date lender fees without going through a full application or credit check.

AimLoan’s Standout Feature: AimLoan has a high level of pricing transparency. The company’s rates and fees are accessible on its webpage. What stands out most is the guarantee of closing costs at the time of application. Compared to other reviewed cash-out lenders, this isn’t typical. Usually, closing costs are an estimated percentage and unknown until the closing worksheet is completed, which is well into the refinance process.  

See our full review of AimLoan here.

Navy Federal Credit Union was the highest-scoring lender by NextAdvisor. It received maximum points with nationwide availability, price transparency, online convenience, and loan product variety. It has a slightly above average complaint ratio of 2.8 complaints per 1,000 loans. 

Navy Federal Credit Union’s footprint is nationwide, but it only lends to eligible military families. The lender is worth an honorable mention since military members and families that bank with Navy Federal Credit Union will find it a leading option. But since its availability is limited, it didn’t make the best of list. 

See our full review of Navy Federal Credit Union here. 

Honorable Mention: Costco Mortgage Program, Not Rated

The Costco mortgage program does not originate mortgages, so it was not included in the list of  best cash-out refinance lenders. However, the useful marketplace is worth an honorable mention. Costco members have access to a network of participating mortgage lenders offering discounts and incentives for borrowing through this channel. Through the Costco mortgage marketplace website, you can fill out a universal application, compare loan offers, and cash-in on discounts or lender fees if you choose a lender through this program. The marketplace platform is easy to navigate with transparent pricing and terms. You can get a rate quote online in minutes and will only be contacted by the lender with your expressed permission. 

See our full review of the Costco Mortgage program here.

Why It’s Important to Shop Around for a Cash-Out Refinance Lender

It’s important to compare offers from a variety of lenders because each will evaluate your financial situation differently. To secure the best rate, fees, and terms for your situation, most financial experts recommend comparing at least two to three different quotes. Here is what to consider: 

Compare Rates With Different Cash-Out Refinance Lenders

The interest rate you end up with is heavily influenced by how much equity you have in your home, your credit history, loan-to-value (LTV), debt-to-income ratio (DTI), and income. But finding the best rate can also be influenced by the lender itself. That’s why getting multiple quotes is in your best interest. A difference of 0.50% doesn’t sound like a lot, but it can save you thousands of dollars over the loan’s life. 

Compare Closing Fees With Different Cash-Out Refinance Lenders 

Securing the lowest interest rate on a cash-out refinance isn’t the only factor you need to consider when comparing lenders. Two lenders can advertise the same interest rate but charge wildly different closing fees. A low rate with high closing costs can eat away at the savings you thought the low rate provided. 

One sure-fire way to evaluate the difference between offers is to look at the loan’s APR. The APR factors in many of the loan’s fees, in addition to the interest rate, over the loan’s full term. 

Consider this example on a 30-year fixed, $200,00 loan:

Loan AmountInterest RateClosing CostsAPR
Loan A$200,0003%$6,0003.233%
Loan B$200,0003.125%$2,0003.204%

Loan A is tempting since it has a lower interest rate. Loan B may be overlooked because of its higher interest rate. But it has lower lender fees and a lower overall APR. 

When comparing cash-out offers, the best apple-to-apples comparison is comparing the APR on each Loan Estimate. The best approach is to do plenty of research, narrow it down to a list of two to three, get prequalified with each, and compare the Loan Estimates side by side.

How We Chose the Best Mortgage Refinance Lenders

Our Methodology

To find the best cash-out refinance lender, we first looked at 39 reviewed mortgage lenders by NextAdvisor. The lenders chosen to be reviewed are based on consumer search interest. To narrow the list, we developed a scoring framework using a weighted average score between 0 and 5, with more weight awarded to the criteria we determined to be the most important. Then, we eliminated any lender that does not offer cash-out refinances.

Our list doesn’t take into account key financial factors like mortgage rates, APRs, and fees, because those depend on market conditions and your individual creditworthiness. Instead of focusing on those numbers, it’s best to first determine the qualities you want in a lender and how to find the best mortgage rates. Then you’ll be prepared to find the best lender for you.

The factors we used to evaluate the best mortgage lenders are:

  • Online Convenience: A lender is scored 1 through 5 based on the company’s online application experience. A 5 is awarded if the company’s mortgage application can be completed fully online with a streamlined process, including uploading documents and a customized rate quote. A lower score is awarded if additional phone calls are needed to process an application or for a poor online user experience.
  • Transparency: Lenders are scored 0 through 5 based on the accessibility and transparency of mortgage rates, lender fees, and credit check requirements for rates and/or fees. A 5 is awarded if the lender advertises rates and fees on its websites and doesn’t require a hard credit check to get rates and/or fees. Conversely, a lower score is awarded when consumers cannot easily access rate and fee information and/or must go through a hard credit check to access them.
  • Nationwide Availability: Lenders are scored 1 through 5 based on the company’s geographical footprint. A lender can score a 5 if it operates in all 50 U.S. States.
  • Loan Product Variety: Lenders are scored 1 through 5 based on their loan product menu and variety of products offered. A high score of 5 is given if most or all mortgage products are available, with a lower score awarded for a limited mortgage menu.
  • Customer Satisfaction: To measure customer satisfaction, we reviewed the number of complaints filed against each lender with the Consumer Financial Protection Bureau in 2020. We divided the total consumer complaints with the total number of loans originated over the same time period to get a complaint ratio per 1,000 loans originated. We sourced the total loans originated using publicly accessible data provided under the Home Mortgage Disclosure Act and regulated by the Federal Financial Institutions Examination Council (FFIEC).

Cash-Out Refinancing Frequently Asked Questions (FAQ)

What’s the difference between a cash-out refinance and a rate-and-term refinance?

Cash-out refinance 

A cash-out refinance is when you get a new mortgage loan and use it to pay off the existing loan — except you borrow more than what you owe and take cash for the difference. The point of a cash-out refinance is to access a lump sum of money. Common reasons to do a cash-out refinance are to pay down high-interest debt, like credit cards, or fund a worthwhile home improvement project.

Keep in mind, cash-out loans usually have higher interest rates and will likely increase a monthly mortgage payment.

Rate-and-term refinance

A rate-and-term refinance is when you pay off an existing mortgage with a new loan and with a new rate and terms. The primary purpose of a rate-and-term refinance is to lower the original interest rate and lower the monthly mortgage payment. Freeing up monthly cash flow can help borrowers pay down other debts, save for emergencies, or invest in retirement.

A rate-and-term refinance will either lengthen or decrease the loan term. For example:

  • Replace a 30-year loan that’s been paid down by five years with another 30-year loan. This will extend the loan’s payoff timeline.
  • Replace a 30-year loan with a shorter term, like a 15-year loan. This tactic will shorten the loan’s life and debt timeline while reducing overall paid interest.

How does loan-to-value (LTV) factor into a cash-out refinance?

If you’re looking to take out a cash-out refinance, lenders will be looking at your loan-to-value (LTV) ratio as a measure of your home equity. This calculation helps lenders assess the likelihood you’ll be able to repay the loan. You can find your LTV ratio by dividing your mortgage balance by your home’s value.

LTV example:

  • Mortgage balance: $160,000
  • Home Value: $250,000
  • LTV Ratio: 64%

The higher the LTV ratio, the riskier it is for lenders, Typically, most lenders allow a maximum LTV ratio around 80%. The lower the LTV ratio, the higher your equity, and the better your chances of getting a loan.

How does a cash-out refinance work?

If you have enough equity stored in your home, a cash-out refinance could be an option over a rate and term refinance. Here is how much cash you can get and how it works:

For conventional conforming mortgages, most cash-out loans will be capped at about 80% loan to value, but the LTV for each borrower can depend on a number of factors such as property type, loan type, borrower’s credit score, and state. Closing costs can affect how much cash will be received, too, since the amount can be deducted if not paid upfront.

Here is a cash-out refinance example:

  • Current home value: $350,000
  • Equity amount: $150,000
  • Loan balance: $200,000
  • New loan amount: $280,000.
  • 4% closing costs on the new loan amount: $11,200
  • Cash-out amount: $80,000 (80% LTV)
  • Actual cash-out amount: $68,800 (minus closing costs)

In this example, the borrower wants to borrow $80,000, which is at the maximum recommended 80% LTV. The $80,000 will be added to the $200,00 loan balance with a new loan totaling $280,000.

Unless closing costs are paid upfront, the 4% in loan fees will be deducted from the cash-out amount. In this case, the amount of cash at closing would be $68,800.

What can I use the cash for on a cash-out refinance?

Funds from a cash-out refinance can be a way to help pay for things like home improvements, debt consolidation, or even college tuition. For example, if you have credit card debt with a high interest rate, you can use the cash-out funds to pay it off with a lower-rate loan. Even though you’ll still owe the same amount of total debt, you will save in total interest.

Some people use the cash for home improvements, like a kitchen remodel. Home remodels can be useful if they improve the value of the home.

Paying for education is another common use for cash-out funds. Sometimes the interest rate for borrowed cash-out funds is lower than the interest rate on student loans.

How do I find the best cash-out refinance lender?

Outside of price and lender reliability, narrowing down your choice comes down to what is best for you and your personal circumstances. Depending on your goals and needs as a borrower, one lender could be a better fit than another. Here is what to consider:

Experience

Each lender may specialize in certain types of refinance loans. If you are doing a cash-out refinance you’ll want a lender with the expertise and ability to service this type of process.

Trust and comfortability

You never want to feel pressured into making a loan choice you’re not comfortable with. Settle on a lender that makes you feel comfortable with each financial decision.

Refinancing with existing bank or lender

Sometimes doing a cash-out refinance with the same lender that originated your previous loan may offer discounts or incentives for refinancing with them. Also, some banks offer incentives or discounts if you also have an account with them, such as a checking, savings, money market, or CDs.

Inquiring about a cash-out refinance with your existing bank and your previous lender is a great place to start. But don’t stop there. Compare at least two to three quotes from various lenders to make sure you get the best deal.

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