The 7 Best Mortgage Lenders In New York

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Saving a fraction of a percent on a mortgage in the Empire State can really add up, especially with home prices so high. 

The northeast region of the country has a median home sale price of $28,100 above the national average. New York’s Nassau and Suffolk County are listed in the top 7 most expensive housing markets, according to the latest quarterly report from the National Association of Realtors

Studies have shown there can be a significant swing in rates between mortgage lenders. According to the Consumer Financial Protections Bureau (CFPB), two similarly qualified borrowers may see a difference of 0.5% between mortgage rates with different lenders — a difference that can add up thousands of dollars over the life of a loan. 

Shopping and comparing a few lenders before committing can help make sure you’re getting the best deal possible — and it doesn’t have to be a local New York lender, unless you want it to be. 

Outside of getting the best price, it’s equally important to find a lender with transparent pricing, online conveniences, loan product accessibility, and a reputable history with customer satisfaction.  

To help you navigate the process, NextAdvisor reviewed 51 different lenders and scored each one on categories including transparency, accessibility, online convenience, loan product variety, and customer satisfaction.

We then narrowed down the list to the 7 best mortgage lenders available to New York residents.  

Editorial Independence

As with all of our mortgage lender reviews, our analysis is not influenced by any partnerships or advertising relationships. For more information about our scoring methodology, click here.

The 7 Best Mortgage Lenders In New York 

Best With Fast Preapprovals and Closings
Guaranteed Rate
Guaranteed Rate
Editor’s Score: (4.8/5)
Best With Fast Preapprovals and Closings
Guaranteed Rate
Editor’s Score: (4.8/5)
  • Guaranteed Rate’s Standout Feature::
    Guaranteed Rate says it can provide a preapproval letter in around 15 minutes, and the company goal is to be clear to close within 10 days.

NextAdvisor’s Take

Pros
  • More than 400 branch locations nationwide
  • Operates in all 50 states and Washington, D.C.
  • Fully online mortgage application process
  • Detailed advertised rates for many of its loan products
  • Online preapproval 15 minutes
  • Fast closings
Cons
  • Lenders fees not available online
  • Some loan types are brokered off to other lenders
The Bottom Line

Guaranteed Rate is a Chicago-headquartered firm with a strong online presence and 400 branch locations  across the country. We ranked the company a top lender because of its top-of-the-line digital experience, helpful consumer tools, solid customer service, and variety of loan products, including all three government loans.

Guaranteed rate received fewer consumer complaints compared to most other lenders we reviewed. The company logged less than one complaint per 1,000 loans originated with the Consumer Financial Protection Bureau (CFPB) consumer complaint database, the agency responsible for collecting, monitoring, and responding to U.S. consumer complaints about financial services and products.

See our full review of Guaranteed Rate here.

Best for Military Families
Navy Federal Credit Union
Navy Federal Credit Union
Editor’s Score: (4.8/5)
Best for Military Families
Navy Federal Credit Union
Editor’s Score: (4.8/5)
  • Navy Federal Credit Union Standout Feature:
    Offers a unique relock rate option: You can lock in your interest rate and relock it twice if rates improve before closing.

NextAdvisor’s Take

Pros
  • Specializes in providing services and advice to the military community
  • Offers no-down-payment mortgages
  • Has flexible credit requirements
  • Doesn’t charge private mortgage insurance
  • You can lock in your interest rate and relock it twice if rates improve
Cons
  • Membership is limited to service members, veterans, and certain government contractors
  • Doesn’t offer FHA loans and USDA loans
  • You’ll have to request a customized rate quote
The Bottom Line

Headquartered in Vienna, Virginia, Navy Federal Credit Union serves all 50 states and has 344 branches worldwide. Navy Federal Credit Union was a high-scoring lender by NextAdvisor because of its price transparency, streamlined online application process, and loan product variety. It has a slightly above average complaint ratio of 2.8 complaints per 1,000 loans with the CFPB. But this lender offers no-down payment and flexible credit requirements on most mortgage products to qualified military service members and their families.

See our full review of Navy Federal Credit Union here.

Top Lender In Customer Satisfaction
Rocket Mortgage
Rocket Mortgage
Editor’s Score: (4.6/5)
Top Lender In Customer Satisfaction
Rocket Mortgage
Editor’s Score: (4.6/5)
  • Rocket Mortgage’s Standout Feature:
    Despite its magnitude, the company has lower-than-average consumer complaints registered on the CFPB consumer complaint database.

NextAdvisor’s Take

Pros
  • Quick and easy preapproval process
  • Entirely remote application and approval process
  • Lends in 50 states
  • Wide range of loan options
  • Strong customer service reputation
Cons
  • No physical locations
  • You’ll need to call or chat with a representative for some loan information
  • No construction loans or renovation loans
  • Advertised rates may include discount points, which increase your upfront costs
  • Difficult to find mortgage menu of loans
The Bottom Line

Rocket mortgage is the online lender for Quicken Loans and is one of the largest mortgage lenders in the U.S. We ranked the Detroit-based company as one of the best mortgage lenders because of its simple online application process, low level of consumer complaints, the transparency and accessibility of its rates and fees, and the company’s wide offering of mortgage loan products.

Rocket Mortgage stands out for the company’s high level of customer satisfaction. Rocket Mortgage originated over one million loans in 2020, making it the largest lender we reviewed by total volume.  We found 0.48 complaints per 1,000 loans — or less than half a complaint per 1,000 loans occurred. This figure is very low compared to the average complaint ratio of 2 complaints per 1,000 loans among other lenders we reviewed.

See our full review of Rocket Mortgage here.

Top Lender Among Military Families
Veterans United Home Loans
Veterans United Home Loans
Editor’s Score: (4.6/5)
Top Lender Among Military Families
Veterans United Home Loans
Editor’s Score: (4.6/5)
  • Veterans United Standout Feature:
    Veterans United provides a wealth of information on its website regarding what to expect through the loan process, closing, how to prepare for homeownership, home loans basics, credit, and underwriting.

NextAdvisor’s Take

Pros
  • Mortgage loans available in all 50 states
  • Educational content available through the company’s website
  • Highly experienced in VA loans as a top three VA loan originator for five consecutive years
  • Low number of consumer complaints with the CFPB
  • Offers a number of loan programs including VA, jumbo, conventional, FHA, and USDA
  • Full online application process
Cons
  • Limited online rate information; must call to see other rate options such as discount points
  • Difficult to find information regarding non-VA loan options
  • Does not offer home equity loans or lines of credit
The Bottom Line

Veterans United Home Loans, headquartered in Missouri, is a mortgage lender that specializes in VA home loans in all 50 states. Veterans United is incredibly active in the VA loan space. The U.S. the Department of Veterans Affairs has listed Veterans United in the top three among VA loan lenders by volume for five consecutive years. While the company focuses heavily on VA loans, it also offers conventional, jumbo, FHA, and USDA loans.

Veterans United has a fully digitized and easy online application process. Compared to other lenders we’ve reviewed, the company had one of the lowest complaint ratios logged with the CFPB: less than half of one complaint per 1,000 loans originated.

See our full review of Veterans United Home Loans here.

Best for the Non-Traditional Borrower
North American Savings Bank
North American Savings Bank
Editor’s Score: (4.8/5)
Best for the Non-Traditional Borrower
North American Savings Bank
Editor’s Score: (4.8/5)
  • NASB’s Standout Feature:
    NASB has several programs that can help non-traditional borrowers get a home such as the self-employed and those with a less-than-prefect credit history.

NextAdvisor’s Take

Pros
  • Lends in 50 states
  • Has unique loans products for borrowers with credit issues or are self-employed
  • Advertises daily interest rates for purchase and refinance loans
  • Can get lower rate if rate drops during 90-day rate lock period
  • Streamlined online application process
  • Can get customized rate quote without hard credit check
Cons
  • 12 in-person branches, but only in Missouri
  • Does not offer USDA loans, construction loans, renovation loans, and home equity products
  • Higher credit score standards on FHA and VA loans
The Bottom Line

Headquartered in Kansas City, Missouri, North American Savings Bank (NASB) is a full-service bank that lends in all 50 states. North American Savings Bank has a more extensive mortgage menu than most, including options for veterans, first-time homebuyers, self-employed people, and borrowers with less-than-perfect credit histories. That’s because the bank offers VA loans, FHA loans, and mortgages for people who don’t fit conforming loan standards. NASB also has a streamlined online application process with transparent pricing for browsing borrowers.

See our full review of North American Savings Bank (NASB) here.

Best for Full Service Banking
Truist (SunTrust and BB&T) Mortgage
Truist (SunTrust and BB&T) Mortgage
Editor’s Score: (4.5/5)
Best for Full Service Banking
Truist (SunTrust and BB&T) Mortgage
Editor’s Score: (4.5/5)
  • Truist Bank’s Standout Feature:
    There is an allure of convenience to also have your mortgage through the same institution you bank with

NextAdvisor’s Take

Pros
  • Offers a full lineup of the major mortgage programs
  • Advertises sample mortgage rates on both the SunTrust and BB&T websites
  • Mortgages available in 47 states and Washington, D.C.
  • Can submit an application online, by phone, or in person
Cons
  • Gathering mortgage product information is slightly confusing because of the merger
  • Mortgages not available in Hawaii, Alaska, or Arizona
The Bottom Line

Truist Bank, now merged with Suntrust and BB&T under its name, has an extensive footprint across the U.S. through its thousands of brick-and-mortar branches and online presence. Along with the company’s solid menu of mortgage products, easy-to-use online application process, transparency of rate and fee information, and average number of complaints compared to other reviewed lenders, the brand’s website is easy to navigate with several useful resources to help with the borrowing process, such as calculators, videos, and sample mortgages.

Truist offers a comprehensive menu of online or in-person banking accounts such as checkingsavingsmoney market, and CDs. If you are in the market for a bank, looking to switch banks, or already have a Truist account, there is an allure of convenience to also have your mortgage through the same institution. Some lending institutions also give incentives or discounts to existing account holders.

See our full review of Truist Bank here.

Best Online Application Process
Sebonic Financial
Sebonic Financial
Editor’s Score: (4.5/5)
Best Online Application Process
Sebonic Financial
Editor’s Score: (4.5/5)
  • Sebonic Financial’s Standout Feature:
    Sebonic’s proprietary borrowing platform, Octane. We found Octane to be one of the best online application processes

NextAdvisor’s Take

Pros
  • Offers a streamlined digital application and closing process
  • Funds conventional loans, jumbo loans, and all three government-backed loan programs
  • Available in all 50 states and Washington, D.C.
  • Interest-only jumbo ARMs available
Cons
  • Mortgage rates aren’t published on the lender’s website
  • Doesn’t offer home equity loans, HELOCs, renovation loans, reverse mortgages, or construction loans
  • In-person branches only available in Charlotte, North Carolina; Gaithersburg, Maryland; and Las Vegas, Nevada
The Bottom Line

Sebonic Financial is the mortgage lender division of North Carolina-headquartered Cardinal Financial. Sebonic Financial scored well with NextAdvisor because of the company’s high-end digital borrowing experience, full mortgage product lineup which is available in all 50 states,  and the lender’s history of below-average customer complaints with the CFPB. Based on 2020 data, Sebonic has less than one complaint per 1,000 loans originated in the same year.

Although Sebonic’s mortgage rates and fees are not listed on the company website, the online system, Octane, makes it easy to access a quote without a credit check or drawn-out process. With Octane, borrowers can get a fast rate quote, start an application, upload documents, and sign closing documents, with real-time updates along the way. We found Octane to be one of the best online application processes compared to other lenders we’ve reviewed. It’s easy-to-use, high-tech, and we appreciate the ability to have a full-online digital experience with the option to speak to loan officers.

See our full review of Sebonic Financial here.

Honorable Mention

Best Lender Marketplace
Costco Mortgage Program
Costco Mortgage Program
Editor’s Score: (N/A)
Best Lender Marketplace
Costco Mortgage Program
Editor’s Score: (N/A)
  • Costco Mortgage Program Standout Feature:
    Costco members have access to a network of lenders in one marketplace, one credit check, and potential discounts and incentives for borrowing through this platform.

NextAdvisor’s Take

Pros
  • Costco members get discounts on lender fees
  • Applicants can compare loans from several lenders
  • The mortgage application process is quick and automated
Cons
  • Fee discounts are only available to Costco members
  • Not a direct lender, but a marketplace program
The Bottom Line

The Costco mortgage program does not originate mortgages, so it was not included in the list of best mortgage lenders. However, the useful marketplace is worth an honorable mention. Costco members have access to a network of participating mortgage lenders offering discounts and incentives for borrowing through this channel. Through the Costco mortgage marketplace website, you can fill out a universal application, compare loan offers, and cash-in on discounts or lender fees if you choose a lender through this program. The marketplace platform is easy to navigate with transparent pricing and terms. You can get a rate quote online in minutes and will only be contacted by the lender with your expressed permission.

See our full review of the Costco Mortgage program here.

What Are Today’s Mortgage Rates In New York?

For Saturday, September 24, 2022, here are the current mortgage rates in New York. The average 30-year fixed mortgage rate is 6.370%. The average 30-year fixed mortgage refinance rate is 6.260%. Today, the average 15-year fixed mortgage rate is 5.790%.

This information is from Bankrate’s latest survey of the nation’s largest mortgage lenders.

Current Mortgage Rates In New York

Loan TypeRate
30-year Fixed6.370%
15-year Fixed5.790%
30-Year Refi6.260%

How to Find the Best Mortgage Lender for Your Situation

NextAdvisor evaluated the best mortgage lenders for New York by looking at criteria including price transparency, accessibility of information, online conveniences, loan product variety, and customer satisfaction. 

After looking at this criteria, narrowing your choice comes down to what is best for you and your personal circumstances. One lender could be a better fit than another, depending on your goals and needs as a borrower. As an example, first-time homebuyers with down payment challenges may choose a lender that offers down payment assistance programs. A different borrower with a low credit score could need a lender with a more flexible credit threshold. 

Here is what else you can use to evaluate your decision: 

Loan Product Availability 

A good first step in a lender search is to consider what type of mortgage you need. For example, USDA and VA loans offer 100% financing with no down payment required. If you have blemishes on your credit report, like a bankruptcy, then an FHA loan is likely to be easier to qualify for than conventional loans. You’ll need to find a lender that offers these types of loans if you want to take advantage of any of these government-backed loan programs.

Loan Officer Experience

Talk with a loan officer to ensure that they have experience in the industry and have dealt with individuals in similar situations to your own. If you’re applying for a VA loan or FHA loan, for example, working with a loan officer who’s familiar with the ins and outs of those types of mortgages is even more important.

First Time Homebuying Assistance Programs in New York

When vetting lenders as a first-time homebuyer, make sure to ask what first-time homebuyer programs they participate with. The State of New York Mortgage Agency (SONYMA) offers two mortgage programs:

  • Achieving the Dream: This program offers a low fixed interest rate, low down payment requirements, and downpayment assistance on 30-year loans for qualified first-time homebuyers.
  • Low Interest Rate: This program offers lower down payment requirements and competitive interest rates on 30-year loans for qualified first-time homebuyers. 
  • For more information on first-time homebuyer programs by state, visit this page. 

Always Shop and Compare Mortgage Lenders

It’s important to compare offers from a variety of lenders since every mortgage company can evaluate your financial situation differently. To secure the best rate, terms and fees, most financial experts recommend comparing at least two to three different quotes.

Compare the closing costs and fees, not just the interest rate. Two lenders can advertise the same mortgage rate but charge very different closing fees. A low-rate offer may look like a great deal but be padded with higher closing fees which will eat away at the savings you thought the low rate provided. 

The loan offer’s APR will factor in most of the loan’s fees, in addition to the interest rate, over the loan’s full term. Comparing each loan’s APR can give you a better picture of the actual and overall cost since the 

Using this Home Loan Comparison Calculator, you can enter in all the variables of each offer and see a side-by-side comparison. When entering each loan, make sure to add the closing costs and other upfront fees. Then you can see the actual costs for each loan over time.

Home loan comparison calculator

Compare your payment options side-by-side to see which is right for you and your financial situation.

Find the mortgage that’s best for you by comparing the cost of multiple loans over time.

National Lender vs. Local New York Lender

A local New York lender versus a national lender has its pros and cons for either choice. The decision will boil down to personal preference. A local lender will more likely have local branches where you will have an in-person experience and personal touch. Some consumers prefer a national lender that conducts most business online. Online lenders can offer ease, speed, and convenience using digital tools. Sometimes online mortgage lenders can offer lower rates and fees since, without a physical location, they operate with less overhead.

Pros and Cons of Choosing an National Online Lender 

Pros

  • Potential for lower rates and fees

  • Streamlined paperwork

  • Less time-consuming process

Cons

  • Less overhead doesn’t guarantee a better deal

  • No face to face interaction

  • May be more difficult to get in touch with questions

How We Chose the Best New York Mortgage Lenders

Our Methodology

To find the best mortgage lenders in New York, we first looked at all the mortgage lenders NextAdvisor has reviewed so far. We then eliminated any lender that is not available to New York residents.

To score mortgage lenders, we’ve developed a framework using a weighted average score between 0 and 5, with more weight awarded to the criteria we determined to be the most important.

Our list doesn’t take into account key financial factors like mortgage rates, APRs, and fees, because those depend on market conditions and your individual creditworthiness. Instead of focusing on those numbers, it’s best to first determine the qualities you want in a lender and how to find the best mortgage rates. Then you’ll be prepared to find the best lender for you.

The factors we used to evaluate the best mortgage lenders:

  • Online Convenience: A lender is scored 1 through 5 based on the company’s online application experience. A 5 is awarded if the company’s mortgage application can be completed fully online with a streamlined process, including uploading documents and a customized rate quote. A lower score is awarded if additional phone calls are needed to process an application or for a poor online user experience.
  • Transparency: Lenders are scored 0 through 5 based on the accessibility and transparency of mortgage rates, lender fees, and credit check requirements for rates and/or fees. A 5 is awarded if the lender advertises rates and fees on its websites and doesn’t require a hard credit check to get rates and/or fees. Conversely, a lower score is awarded when consumers cannot easily access rate and fee information and/or must go through a hard credit check to access them.
  • Nationwide Availability: Lenders are scored 1 through 5 based on the company’s geographical footprint. A lender can score a 5 if it operates in all 50 U.S. States. Lenders were eliminated from this list if they are not licensed to lend in the state of New York.
  • Loan Product Variety: Lenders are scored 1 through 5 based on their loan product menu and variety of products offered. A high score of 5 is given if most or all mortgage products are available, with a lower score awarded for a limited mortgage menu.
  • Customer Satisfaction: To measure customer satisfaction, we reviewed the number of complaints filed against each lender with the Consumer Financial Protection Bureau in 2020. We divided the total consumer complaints with the total number of loans originated over the same time period to get a complaint ratio per 1,000 loans originated. We sourced the total loans originated using publicly accessible data provided under the Home Mortgage Disclosure Act and regulated by the Federal Financial Institutions Examination Council (FFIEC).

Frequently Asked Questions (FAQ):