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# Starbucks Executive Chairman Defends Decision To Close Stores For Racial Bias Training

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## Video: Starbucks Executive Chairman Defends Decision To Close Stores For Racial Bias Training

[Watch (HLS stream): Starbucks Executive Chairman Defends Decision To Close Stores For Racial Bias Training](https://cdn.jwplayer.com/manifests/tj1eCdo2.m3u8) (0:59)

![Starbucks Executive Chairman Defends Decision To Close Stores For Racial Bias Training](https://cdn.jwplayer.com/v2/media/tj1eCdo2/poster.jpg?width=720)

_Published 2018-05-29. Starbucks Executive Chairman Defends Decision To Close Stores For Racial Bias Training_


---

Jul 28, 2023 12:02 AM UTC

---

## More From This Series

[All Videos](https://time.com/video/)

[Howard Schultz Is Stepping Down As Starbucks Executive Chairman](/video/fZaeM2U7/)

### Howard Schultz Is Stepping Down As Starbucks Executive Chairman

[Every Starbucks in the U.S. Is Closed This Afternoon. Here’s Why](/video/3ihBd1CN/)

### Every Starbucks in the U.S. Is Closed This Afternoon. Here’s Why

[Starbucks Closes Stores And Expands All In The Same Day](/video/6GlCNhWg/)

### Starbucks Closes Stores And Expands All In The Same Day

---


## Transcript

We realize that four hours of training is not going to solve racial inequity in America. Or anyone coming into our stores that may have a problem. But we have to start the conversation. We've also said that we are deeply committed to this To being a long term journey which we are going to integrate this training not only in every Starbucks store from this point on but also the on- boarding of 100, 000 new people a year. Has President Trump's retoric, personally on race exacerbated racism in America? I would say on a personal level it probably given has liscense. To people to feel as if they can emulate and copy the kind of behavior and language that comes out of this administration.

But having said that, the racial divide and the inequities that exist between people of color. And Caucasians in America is a problem that has existed for quite some time. Yeah.

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