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# Is Yelp The Key To Reducing Restaurant Food Poisoning?

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<!-- video src="https://cdn.jwplayer.com/manifests/Pp5Xp2kP.m3u8" -->
## Video: Is Yelp The Key To Reducing Restaurant Food Poisoning?

[Watch (HLS stream): Is Yelp The Key To Reducing Restaurant Food Poisoning?](https://cdn.jwplayer.com/manifests/Pp5Xp2kP.m3u8) (1:06)

![Is Yelp The Key To Reducing Restaurant Food Poisoning?](https://cdn.jwplayer.com/v2/media/Pp5Xp2kP/poster.jpg?width=720)

_Published 2015-10-26. Studies have shown Yelp reviews can give health officials leads on restaurant-related food poisoning cases._


---

Jul 27, 2023 7:01 PM UTC

---

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---


## Transcript

After many Yelp reviewers gave warnings days before a California restaurant was shut down, some are wondering if the service should be used to spot restaurant health violations. In mid- October, a San Jose seafood restaurant was closed by officials after more than 140 people became sick. A Shigella outbreak is suspected. Yelp reviewers reportedly weren't ahead of health officials in this case Case but the review site has been helpful in cases in the past. Yelp reviews alerted officials to three outbreaks in New York City in 2014. By searching for words like sick, vomit, and food poisoning, researchers found restaurant related illnesses that had gone unreported.

Another study published last year in the And the journal, Preventive Medicine, found Yelp reviews regarding food poisoning correlated well with Centers for Disease Control and Prevention reports. Critics question Yelp's credibility however. The site has been accused of offering to remove negative reviews for a fee. There's also been trouble with reviews that seem more political or social than factual. Based. For that reason, Yelp promotes certain reviews and removes others. But the choices Yelp makes might not be helpful to health officials. The CDC estimates one in six people get food poisoning each year, but many of these cases go unreported.

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