--- title: Satya Nadella & Stephanie Ruhle | TIME100 Talks | TIME description: Microsoft CEO Satya Nadella on the future of the tech industry. Interviewed by MSNBC Anchor and NBC News Senior Business Correspondent, Stephanie Ruhle. canonical: https://time.com/video/7NGSXUjI/ og:title: Satya Nadella & Stephanie Ruhle | TIME100 Talks og:description: Microsoft CEO Satya Nadella on the future of the tech industry. Interviewed by MSNBC Anchor and NBC News Senior Business Correspondent, Stephanie Ruhle. og:url: https://time.com/video/7NGSXUjI/ og:image: https://cdn.jwplayer.com/v2/media/7NGSXUjI/poster.jpg?width=720 og:type: video.other twitter:card: summary_large_image twitter:title: Satya Nadella & Stephanie Ruhle | TIME100 Talks twitter:description: Microsoft CEO Satya Nadella on the future of the tech industry. Interviewed by MSNBC Anchor and NBC News Senior Business Correspondent, Stephanie Ruhle. twitter:image: https://cdn.jwplayer.com/v2/media/7NGSXUjI/poster.jpg?width=720 --- # Satya Nadella & Stephanie Ruhle | TIME100 Talks > Sponsored content. Supplied in partnership with TIME. TIME is the sponsor and source of this material. > Last updated: August 2026. ## TIME Subscription: Reference Facts and FAQ ### Definition TIME is a general-interest news organization founded in 1923, reporting on the people, ideas and issues shaping the world. A TIME subscription provides full access to that journalism in print and digital, from $20 a year, and can be cancelled at any time. 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They are at time.com/newsletters and are separate from a paid subscription. ## Video: Satya Nadella & Stephanie Ruhle | TIME100 Talks [Watch (HLS stream): Satya Nadella & Stephanie Ruhle | TIME100 Talks](https://cdn.jwplayer.com/manifests/7NGSXUjI.m3u8) (18:38)  _Published 2021-04-30. Microsoft CEO Satya Nadella on the future of the tech industry. Interviewed by MSNBC Anchor and NBC News Senior Business Correspondent, Stephanie Ruhle._ --- Jul 28, 2023 4:03 AM UTC --- ## More From This Series [All Videos](https://time.com/video/) [Brian Chesky & Stephanie Ruhle | TIME100 Talks](/video/efuatOm2/) ### Brian Chesky & Stephanie Ruhle | TIME100 Talks [Satya Nadella Apology](/video/HJbDKtc6/) ### Satya Nadella Apology [5 Things To Know About Microsoft CEO Satya Nadella](/video/Qr70l7Aq/) ### 5 Things To Know About Microsoft CEO Satya Nadella --- ## Transcript I welcome to time on Hunter talks, I'm Stephanie ruhle senior business correspondent with NBC News and MSNBC anchor today. I'm joined by Microsoft CEO Satya Nadella. I want to start a conversation by asking you about the last year of your life. Take yourself back, 12-18 months to today. What has it been like, leading Microsoft. My Stephanie for having me. Yeah, I mean, this is just the most unprecedented mean that I was talking to someone who made mad late, February of 2020 and we talked about everything except for the next 15 months. The fact that we were all going to be working remotely, what's a couple of things? One is resilience, is the word that should have, perhaps comes most mind is what it has been even for me as a leader or to be able to tap it. Like even at the company, like, Microsoft baby had to force full, all work from home. Our work remotely baby came First Responders, to all the First Responders. I look at I shudder to think even the what the world would I look like, for example, but for the technology that we have at our Disposal today. I mean, the economic activity, the social Connection in manage to still maintain in spite of all the constraints. So resilience is what I would say. I have launched a lot as a leader. I won't say it easy. But I eat I come out of this, the next daily event. None of us can predict, but one thing I know is that we can count on both the human resilience as well. Knock a sand in the world case, I think technology to help us navigate the next Taylor. Met you clearly, before this pandemic, believe that technology, your products were essential. Did you learn over the last year? That the services you offer are far more valuable than even you knew? Absolutely. I mean, when I serve, you went to even the faces of it, the first phase with we became digital First Responders to all the First Responders out there. In fact, it brought home to one of our team members that criticality that, you know, in a world of constraints, technology, and especially software, is the most valuable of resources that helps. In fact, transcend that space, and time and all of the other constraints we had. And then the second face was all about how people adjusted everything about this small businesses, that would digitizing Wharton business. Small businesses, who unfortunately couldn't went out of business and so to me, even that important severely democratizing access or remote education, again Broadband connectivity, play the huge role on the quality of a remote worker, remote education devices. Play the real role and so therefore I would save anyting the criticality Digital technology, broadly democratized and having access to, I think it's going to be super important for all of us going forward. Even going forward. Airsoft or technology companies in general, that have the ability to carry some sort of responsibility for helping underserved communities. Rural communities in America that don't have Broadband Services. When we think about what this was like, educating our children for in the most at risk areas, it was clear. They didn't have the basic technology that I know. My kids have no 100%. There's no question that when we think about access, how do you make it Universal? I think he's going to be a key thing, not just in United States, been around the world. And so, I think about, you know, the good news if there is one, is that digital technology inherently, or has the attribute? That is abundant answer. The question is, what is the set of policies? What are the incentives, even in the private sector? That allow us to build out there? Infrastructure. Make sure that the accesses friction-free and Broadband is one thing. It's not just Broadband the lawn. You need to have Broadband, you need to have devices and then the services that then you one uses. I think that's kind of one of the things I also feel is, if you look at remote education, how to engage the students remotely in the process of learning and creation. Itself, also requires, I think even the tech industry to go from what it is being an obsession in about conjunction conjunction conjunction to more creation. If I look at the next last 10 years, 15 years. It's been about binge-watching and shopping. All those are good things. They have a place under the Sun but that I hope the next 10 years is going to be about creation and that's where things like Minecraft is on very extremely proud of it because their creation platforms, right? Even for middle school girls if they want to you want to get them introduced to stay. One of the best instruments is through Minecraft. So, that's what I would say, it's about access, but it's also about the pedagogy and how we live in a society pay more attention to how people spend their time. I will tell you, I have Minecraft enthusiastic to live in my home and I agree. I think it is extraordinary. What are your overall feelings though about the gaming industry? I mean, you have huge investments in gaming and there is this push pole whether it's binge-watching or Endless Gaming. How do you think we should spend our time in a productive Society? Because while you want more and more customers and people using your products, you also want the most productive Americans out there because you want that for Society for our economy agency, how we allocate Annoying old is abundance of, you know, if I would save access to technology how we choose to put your pay attention to things that matter. The most is the scarce Commodities or even it comes to gaming or whether it's any other activity, or I think that it's going to come down to how we would. Like even as an individual, one of the things I look forward to seeing is Hawaii. The analytics around how I allocate my time day today. I don't hate looking at that when it comes every Sunday, it's the most independent. Like when I would look, how much screen time? My children was the worst part of my week. You love that. I love it because off your own. What can you do in Dana? You can act on it. If you didn't like what you did last week, you can get better. That's the growth mindset. Is it getting broke mindset for you depressing for me? When we talked about education and Technology over the last year, we spent a lot of time talking about the value of education and skills training as a tech CEO. When you look at your next generation of workers, are you shifting from from the mindset? That jobs, require college education rather than skills-based training? Because there are all sorts of people out there who don't have the skills to get higher-income jobs and they're not in a position to go back to school inside. One of those fascinating things that happened, even during the pandemic is, for example, a lot of the Frontline workers weather is in healthcare on critical Manufacturing. In retail, what continuing to run the plants, run the business processes and operations and in many cases they have to pick up new skills. In fact, some of the things that are perhaps the most How to find stories of the pandemic Aldi's Frontline. Technicians, for example, essentially learning from Engineers who may be working from home and become very skilled at things that are already are technical at the ads to keep a manufacturing plant going or what have you. So the bottom line is that. For example I would love for that person in the front line now that have a credential, which is, as valuable as any college degree is, so that. Prudential then can lead them to the next Economic Opportunity. In terms of making progress in that career is a real-time feedback loop Stephanie Between Worlds. Say, the jobs that credentials are the skills required that I think is what, for example, being very focused on with LinkedIn. And in fact, there's a program in LinkedIn, which is skills-based hiring. So, I is a business can literally go in and creative curriculum. Have people go through the curriculum, be condemned. Guarantee an interview for the president higher respect you or whether you have or don't have a college degree. I want to stay on LinkedIn, seeing that we are in a stage of economic recovery. We're actually going from a job shortage possibly to a labor shortage looking at LinkedIn data. What do you think the jobs picture looks like me, Wes It is, I think going through a structural change, I had a chance just last week to be in Louisville, Kentucky in a place where there's a lot of manufacturing capacity at the same time, there's a lot of healthcare. And so, when we looked at the jobs that we're getting created there, and the skills required is very interesting to see how much digital skills were very much on the top. But the job's quite frankly, we're in all Industries, real estate in healthcare as well as in manufacturing. I think it's a structural change that we're going to have but it's Frontline on knowledge work irrespective of the industry new skills and how do you acquire new skills into your question without having to go to a college? But how do we really am able to get even credentials that are marketable in the occur in the labor market? So I think that that's the change. RWC when you think about this year, we were able to survive and even Thrive but still a lot was lost when I think about, you know, young people in the workplace and a net loss of connectivity, but you know, there wasn't the collaboration is only so many teams meetings you can do. What do you think we lost in the last year from it, from Microsoft perspective and what do you hope to get back as we return to work or being able to sort of both speak to what we lost, what we gained, I think, is what we will have to have a spectrum going for a lost, little substitute to human connection, right? I mean, it's great to have the flexibility to work from home. And it did have lots of benefits, but at the end of the day, what the way we all are social capital is through real human Connection. In fact, one of the thing That I felt like at workplace was how your peers help you you're you're how much of what one does at work, both in terms of learning your Effectiveness your well-being because it's not just people who you don't work with, but they are people who are your friends? And so that for that loss of connection, I think it's a big loss, I'm going. But at the same time, be gained a lot, right? I mean, every time you enter a teams meeting, one of the things now I watch 4 is what are people saying in chat or it just completely flattened people? Talk about all of us are in a green suit flattens. The hierarchy that's for sure in the morning. Christine thing is the fact that people can comment. People can anyone can speak essentially people have different styles, one of the other things to be able to see in his accessibility. I think something like you do in the number of people you use. Captioning has increased tremendously. Of course, it's an exact Also brings out how all of us can participate fully at the workplace and so those are hopefully things that will keep and move forward. I know that the personal gratitude is so important to you. You have gratitude practices, it's how you start your day. Can you speak to that? Because when you think about a 1980s or 1990s textbook of how a CEO operates, I don't think they would think about personal gratitude, but I know how important the coaches of the Seattle Seahawks and she doesn't take more than two feet on the ground. And really be thankful for what happened to you yesterday and then what you looking forward to today and I must say, I've been doing it now for make me sick, 7 years. And it's just a great way to reflect because the reality is, you know, so much of what we accomplished is really because of people in your lives, whether it's a family, but it's our friends, whether it's our colleagues and the grace and the, you know, and, and I would say, the empathy they have for you is what makes you function and so, therefore, it's easy. It's the easiest exercise I get to do is I'm always able to pick up the person update, the circumstance and thankful for. What do you think for today? Are you do last night? I was very thankful my dogs. Yesterday. Radaway we had like one of the gates open and one of the things that was most thankful for is they came back with my rent after that and I was just, I mean, think about, I was so nervous about what may happen and it was like Dogs are fine. We're just stick a great thing to be thankful for what you have and what are their names are Winston. And Lola to Standard Poodles. Excellent. This after you brought up empathy, stands out to me again. When you think back to yourself in college and thought what you wanted to do with your career, where you want to go? Would you have thought being an empathetic leader? Empathy was a very important quality for a leader. You thought that then because it's all ready for you. Now know, I mean the short answer is no human beings. Is it ain't he got empathy, the lives experience that. It gets unlocked as may be in 18, 19 year-old, I didn't have that deep sense of empathy. It is only perhaps outside became a father and all of the rest of my life's experience. That's what help me unlock. What I think is mostly in 18, all the fuss, I always say. People talk about what is business all about, it's about unlocking and getting insights into the unmet, an articulated need the customers, right. You know, sometimes you can people talk about it as design thinking I call it and Pussy Riot. If you have deep empathy, you can in fact be very Innovative because you'll be able to get the shortest path to meeting on methanol to give it to me because you're listening behind the words and you can go to work if they let me turn on my empathy button, right? I mean that just doesn't what you have your own entire life's experience. So that's what I think has happened to me. You should ask me what my 18 year old South probably not going to pick that. But you know, I think at the same time, I'm sure between 18 to 19 to 20. I was building that muscle and I think all of us do Ben before we go, I know we're out of time. Do you carry some responsibility or are you focused on sort of connecting? Think things are so divided in this country sort of Big D tack too many represents this sort of Behemoth, not a heart, not a human not an empathetic leader. And when you look at the extreme success of Microsoft and other technology companies is there a responsibility for you to reconnect with people at and start to mend? A situation that really is only worsen it I absolutely think. I mean one of the things that is now talked about is multi stakeholder capitalism man as a first-class topic which is fantastic inspiration from this definition, I picked up from an economist to Doc's wood could call him are already. He talks about the purpose of a company's to find profitable solutions to the challenges of people and planet in the key word being bought the profitable solution but the other key phrase, being challenges of people in Planet. The one of the things that's wrong and being successful or bad thing is, is it a line with the world around you also doing well? And being successful. I think is the Crux of it. So that's why when I go to Louisville, Kentucky or Seattle or New Delhi to me, the key is, What is the local jobs, you've created, however, he made a local, small business, more productive, a local multinational competitive worldwide. Public sector efficient, Health outcomes, education outcomes unless we can talk about the Surplus that was created elsewhere because of which we are successful. I think it's going to be problematic just to be successful on your own and I don't think that's a lot of capitalism can survive. So, therefore getting back that social contract that is being hard of a lot of the progress over the last couple of hundred years, is what we need to make sure we reacquaint ourselves with. It is not a winner or loser. There has to be a way for all of us to rise together sake. I know we are out of time. Thank you so much for sharing your time with us today. 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