--- title: Customer Service | TIME description: Breaking news and analysis from time.com. Politics, world news, photos, video, tech reviews, health, science, and entertainment news. canonical: https://time.com/tag/customer-service/ og:title: TIME | Current & Breaking News | National & World Updates og:description: Breaking news and analysis from time.com. Politics, world news, photos, video, tech reviews, health, science, and entertainment news. og:url: https://time.com/tag/customer-service/ og:site_name: TIME og:image: https://gcp-na-images.contentstack.com/v3/assets/bltea6093859af6183b/bltde093bcdab65f2d0/6988d9b9bc6cfc69913e2a3c/time-logo.jpg?branch=production og:image:width: 300 og:image:height: 300 og:image:alt: Breaking news and analysis from time.com. Politics, world news, photos, video, tech reviews, health, science, and entertainment news. og:type: article twitter:card: summary twitter:title: TIME | Current & Breaking News | National & World Updates twitter:description: Breaking news and analysis from time.com. Politics, world news, photos, video, tech reviews, health, science, and entertainment news. twitter:image: https://gcp-na-images.contentstack.com/v3/assets/bltea6093859af6183b/bltde093bcdab65f2d0/6988d9b9bc6cfc69913e2a3c/time-logo.jpg?branch=production --- # Customer Service ## Customer Service *  Nov 19, 2015 ## [Here's Why American Airlines Has Passengers Ticked Off](https://time.com/4120665/american-airlines-frequent-flyer-program/) [BUSINESS](/section/business/) by Fortune *  Nov 12, 2015 ## [This Guy Dissed Jeep in a Rap for Selling Him a Bad Ride](https://time.com/4110226/jeep-lemon-rap-song/) by Melissa Locker *  Oct 1, 2015 ## [Richard Branson on the Importance of Customer Service](https://time.com/4057852/richard-branson-customer-service/) [BUSINESS](/section/business/) by Business Insider *  Jul 9, 2015 ## [This Guy's Lightbulb Is Really Broken and He Has the Video to Prove It](https://time.com/3951356/lightblub-broken-lifx-eric-galili/) by Melissa Locker *  Jun 10, 2015 ## [Customer Service as a Spectator Sport Is About to End](https://time.com/3916355/social-media-customer-service/) [BUSINESS](/section/business/) by Ryan Holmes *  Jun 3, 2015 ## [How Comcast is Trying to Make Nice Over Latest Internet Outage](https://time.com/3906715/comcast-internet-outage-credit/) [BUSINESS](/section/business/) by Fortune *  Feb 18, 2015 ## [Prank Callers Are Calling Comcast Customers to Curse At Them](https://time.com/3714039/comcast-prank-callers/) [BUSINESS](/section/business/) by Dan Kedmey *  Feb 6, 2015 ## [Comcast Calls Customer a 'Super B\*tch' on Her Bill](https://time.com/3698704/comcast-super-btch/) [BUSINESS](/section/business/) by Charlotte Alter *  Feb 2, 2015 ## [Here's the Surprising Reason Companies Can Get Away With Bad Service](https://time.com/3689255/heres-the-surprising-reason-companies-can-get-away-with-bad-service/) [BUSINESS](/section/business/) by Martha C. White *  Jan 29, 2015 ## [The 1 Weird Reason You're Tipping More](https://time.com/3687361/the-1-weird-reason-youre-tipping-more/) [BUSINESS](/section/business/) by Martha C. White *  Jul 16, 2014 ## [5 Secrets to Dealing With the Comcast Customer Service Rep From Hell](https://time.com/2993520/comcast-retention-customer-service-secrets/) [IDEAS](/section/ideas/) by Rich Gallagher *  Feb 20, 2014 ## [The Surprising Best Thing about Google Fiber Coming to Your Town](https://time.com/9199/the-surprising-best-thing-about-google-fiber-coming-to-your-town/) [WORLD](/section/world/) by Brad Tuttle ```json [{"@context":"https://schema.org","@type":"Organization","@id":"https://time.com/","mainEntityOfPage":{"@type":"WebPage","@id":"https://time.com/"},"name":"TIME","url":"https://time.com/","logo":{"@type":"ImageObject","url":"https://time.com/images/logo.png","width":528,"height":156},"foundingDate":"March 3, 1923","sameAs":["https://www.facebook.com/time","https://www.instagram.com/time/?hl=en","https://twitter.com/time","https://www.pinterest.com/timemagazine"]},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"https://time.com/","name":"Home"}},{"@type":"ListItem","position":2,"item":{"@id":"https://time.com/tag/customer-service/","name":"Customer Service"}}]}] ```