Effective Date: December 27, 2019
Table of Contents
United States, Asia and Africa Privacy Information
We collect personal data, which is any information relating to an identified or identifiable individual, when you:
Some of the personal data we request from you is required in order for you to use our Services. If you do not wish to provide such personal data to us, you are not obligated to, but as a result you may not be able to use the particular Service. However, some of the personal data we request from you is optional. This means that you can elect not to provide it to us and you will still be able to use the Service. If not all the personal data we request on a form is required, we may identify the required personal data to you such as by displaying an asterisk (*) next to the field where we request the required personal data.
Subscriptions: When you subscribe to one of our publications, we ask you to provide your name, mailing address, e-mail address, and credit card or other payment information for the purposes of fulfilling your subscription, sending you invoices, contacting you about the expiry of your subscription, and sending you service messages about your subscription. Once you are subscribed, we may store your subscription information, including its start date, renewal date, pricing, publication, and any customer service contacts you may have with us.
Apps: When you download and register to use one of our Apps, we collect from you information such as your name, mailing address, account number, postal code, and e-mail address. We use this information for purposes such as to look up your account in our records in order to populate your App with the content that comes with your subscription. We also assign a unique user ID to your App on your device so that we can identify you when you use the App and so that we can collect user metrics such as how you use the App. Unless you opt out on your device, we will send messages to your device when a new issue of our publication is available through our App.
Product Purchases: When you purchase products offered through one of our websites or publications, we collect your credit card and other payment information and keep a history of your purchases. We use this information for purposes such as to process your orders, to better assist you when you visit or contact us in the future, as well as to improve our product offerings.
When you return merchandise purchased via one of our websites or request a refund or exchange, you may be asked to provide certain information, including your name, e-mail address, residential address and phone number. We collect and use this information for fraud prevention purposes, among other things.
Please remember that any information you disclose in public forum or community areas becomes public information and is immediately accessible to other users, so it is important for you to carefully consider what, if any, personal data you reveal in these areas. We may use information disclosed by you in this way to promote our products and services in our advertising communications, among other things.
Information about Other People: At some of our websites and through certain promotions, you can submit personal data about other people. For example, if you order a gift subscription and want it sent directly to the recipient, you would be required to submit the recipient's name and address. We do not use the recipient's personal data for any other purpose unless this is consistent with any further dealings which we may have with the recipient directly.
Promotions or Surveys: When you enter a contest or sweepstakes ("promotion") or participate in a survey or poll ("survey") we may ask you to provide your name, address, phone number and e-mail address. We use the information we collect on promotion entry forms to administer your participation in the promotions and for other purposes stated on the entry form. Our surveys ask for opinions on various issues and may be sponsored by our advertisers and partners. Information obtained through surveys is aggregated and used internally. We also share survey information with advertisers and marketing partners in an aggregated form that does not personally identify you. In the event personal data is requested as part of a survey, such personal data will only be provided to unaffiliated third parties after ensuring that depending on the circumstances you have either consented or not objected.
Customer Service: When you call one of our customer service representatives, or e-mail us with a comment or question, you may be asked for information that identifies you, such as your name, mailing address, account number, postal code and telephone number, to help us promptly answer your question. We retain this information as necessary to assist you in the future, for instance with any further queries you may have. We also use your feedback, suggestions and comments to monitor and/or improve our publications, product offerings, and Services, among other things.
App Usage: We collect information about your installation, use, and updating of our Apps, such as information about your device, your use of our App, the pages, videos, other content or ads you see or click on during your visit and when and for how long you do so, and items you download. We use this information to enable the App to function correctly on your device and to provide you with the appropriate content through the App, among other things. We collect your device’s geographical location for the purpose of presenting you with relevant content, provided that you have given your prior affirmative express consent via your mobile device.
The following are examples of information we have collected from other sources:
Our primary goal in collecting information is to provide you with a customized experience when using our Services and to make them more valuable to you.
We, and our authorized service providers use personal data to enable us to perform the contract we are about to enter into or have entered into with you, to ensure compliance with local legal and regulatory requirements, for the purposes of our legitimate business interests or where have relied on your consent, including to:
You always have the choice (now and in the future) to avoid personalized advertising based on your web browsing activity by visiting the DAA's Consumer Choice Page, the NAI's website, and/or the EU Online Choices page, from each of your browsers or devices. For more information, see "Your Opt-Out Choices" below.
Affiliates, Third Party Processors and Agents: Your personal data will be transferred among our family of companies or other third parties solely for the purposes of processing your requests, arranging delivery of your subscription, product, or Service, and providing customer service or other services to you. We also transfer (or otherwise make available) your personal data to third parties who provide services on our behalf, including subscription management, billing and collections, security, audit, legal, IT, marketing and other services. These entities may store and process personal data in Europe, the United States, Hong Kong, and South Africa, any other jurisdictions where they operate, where privacy laws may not be as protective as those in your jurisdiction. For more information on international transfers, see the section "International Transfer" below. Our service providers are required to maintain the confidentiality and security of your personal data and to use it only in compliance with applicable data privacy laws, and are prohibited from using or disclosing your personal data for any purpose other than providing the services on our behalf or as otherwise not prohibited by applicable law; although we may permit them to use aggregate information which does not identify you for other purposes.
Third Party Products and Services: If you are a subscriber to one of our publications or on-line newsletters, we share your contact information, with your affirmative consent, with carefully selected marketing partners who will contact you by mail or e-mail with offers about products and services that may be of interest to you. You can remove yourself from the future sharing of your contact information with third parties by contacting us as set out in the "Your Opt-Out Choices" section below.
Sale or Merger of Business: It is possible that all or part of Time or its subsidiaries could merge with or be acquired by another business or undergo a corporate change or dissolution such as a reorganization, consolidation, bankruptcy, liquidation, sale of assets, or wind down of business. If this happens, or in connection with discussions of such event, we may share the information that relates to you.
Legal: We may be required to provide your personal data in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal data to assist us in collecting a debt owed by you, where necessary for the establishment, exercise, or defense of legal claims, to protect the rights, property, or safety of us or third parties, or to enforce our terms.
Our Services provide links to third party websites or offerings where data privacy practices may be different to that of Time. The inclusion of any link does not imply our endorsement of any other company, its websites, or its products and/or services. These linked websites or offerings have separate and independent privacy policies, which we recommend you read carefully. We have no control over such websites or offerings and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites or offerings may collect, use, disclose, or otherwise treat your personal data.
(a) Postal Mail and Email
You can remove yourself from receiving our promotional e-mails by clicking the "unsubscribe" button that appears on our promotional e-mails. If you wish to disable web beacons in our email messages, turn images "off" in your email client (e.g., Outlook or Outlook Express) as available. Please refer to the settings or options menu in your email client for more information.
You can remove yourself from our promotional postal mailings by emailing us at firstname.lastname@example.org. You can also remove yourself by contacting us as described in the "How to Contact Us" section below.
You can remove yourself from the future sharing of your contact information with third parties by emailing us at email@example.com. You can also remove yourself by contacting us as described in the "How to Contact Us" section below.
We will try to comply with any opt-out requests as soon as reasonably practicable but please understand that it may take us a few days to process any opt out request and that even if you opt out of receiving promotional correspondence from us, we may still send you non-promotional emails in connection with your relationship, activities, transactions, and communications with us.
If you no longer want to receive third-party email offers, simply follow the advertiser's unsubscribe link or opt-out instructions that should be included in every commercial message you receive from them.
Google and Salesforce DMP are some of the third parties we engage to track and analyze usage and browsing patterns of our users. For information about Google Analytics’ privacy practices, click here and for your related opt-out choices, click here. For information about Salesforce DMP’s information collection practices and related opt-out choices, click here
(c) Interest-Based Advertising
Time uses Google Ad Manager and Ad Exchange and numerous other technology platforms to help deliver relevant advertising to you. Both Time and the technology service provider may collect, receive, or use your personal data in connection with Time’s use of the platform. For information about how Google uses data from Google Ad Manager and Ad Exchange, click here.
Most of the third-party advertising and data companies we work with, including Google, subscribe to the DAA Principles and/or are members of the Network Advertising Initiative ("NAI"). To broadly opt-out of participating companies’ website tracking technologies, visit the DAA’s Consumer Choice page. To learn more about the information collection practices of NAI members and your related opt-out choices, please visit the NAI's website. For more on EU online choices, please visit the EU Online Choices page. You can opt out of interest-based advertising from Google by visiting the About Google Ads.
(d) Mobile App Advertising and Tracking
We, our authorized service providers and/or other third-party partners involved in the delivery of advertising you receive through our mobile applications may collect information about your mobile device, including your mobile device’s advertising identifiers and the names and IDs of apps you have installed, as well as information about how you use our mobile applications and other unaffiliated applications. We and our partners use this information to enable interest-based advertising you receive through our Services and within third-party apps and other marketing channels. Depending on your device and operating system, you may be able to reset your mobile device's advertising identifier to limit this data collection or prevent the collection of usage data across unaffiliated applications for interest-based advertising purposes by accessing the privacy settings on your mobile device. Each operating system, iOS for Apple devices, Android for Android devices and Windows for Microsoft devices, provides its own instructions. Visit the privacy settings for your mobile device or contact your platform operator for more information.
To exercise choice over the companies participating in the DAA’s separate choice tool for the collection of cross-app data on a mobile device, download the DAA’s AppChoices app available here.
(e) Precise Device Location Tracking
If you authorized us and/or our service providers to collect and/or share information about the precise location of your device through a mobile application, you can always withdraw your consent and prevent the further collection and sharing of your precise device location information by accessing your device’s location privacy settings. Each operating system, iOS for Apple devices, Android for Android devices and Windows for Microsoft devices, provides its own instructions on how to turn off precise location sharing. Access the privacy settings for your mobile device or contact your platform operator for more information.
(f) Accessing, Correcting, and Deleting Your Personal Data
Time provides you with the ability to access and edit certain information that you have provided to us through our Services. If you are a print subscriber located in Australia or New Zealand, you can access and edit your information by clicking here. If you are a print subscriber located in the European Union, Switzerland, Norway, Lichtenstein or Iceland, you can access and edit your information by clicking here. You can also email firstname.lastname@example.org. Data subjects located in Europe have additional rights as set forth in the "Data Subject Requests" section below.
(g) Data Subject Requests
You have the right to access, rectify, or erase any personal data we have collected about you through the Services. You also have the right to data portability and the right to restrict or object to our processing of personal data we have collected about you through the Services.
We encourage you to review, update, and correct the personal data that we maintain about you, and you may exercise any of your rights by completing the form available here. Please specify in your message to us which right you intend to exercise. We will respond to your request within 30 days. We may ask you to verify your identity and to provide other details before we are able to provide you with any information, correct any inaccuracies, delete any information, or honor your other rights. Your rights may be limited, subject to the law of your jurisdiction or as necessary for our legitimate interests to process the personal data. Your rights are subject to our records retention policies and applicable law, including any statutory retention requirements.
If you have any issues with our compliance, you have the right to lodge a complaint with a European supervisory authority.
(h) Withdrawing Your Consent
You have the right to ask us not to process your personal data (or provide it to third parties to process) for marketing purposes or purposes materially different than for which it was originally collected or subsequently authorized by you. If you do not wish to receive any marketing from us, you can choose to unsubscribe using the details provided in each of our communications, or by contacting us as described in the Your Opt-Out Choices section below. You may withdraw your consent at any time for any data processing we do based on consent you have provided to us.
EU data protection law makes a distinction between organizations that process personal data for their own purposes (known as "controllers") and organizations that process personal data on behalf of other organizations (known as "processors"). Time, located at 3 Bryant Park, New York, NY 10036, is the controller with respect to information you provide through the Service.
We maintain administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, loss, modification, disclosure, and any form of unlawful processing of personal data in our custody and control, and our service providers are bound to maintain similar safeguards. These measures also aim at preventing unnecessary collection and further processing of personal data. Although we take appropriate measures to safeguard the personal data in our custody and control, and we require similar safeguarding measures from our service providers, we need you to understand that we are unable to guarantee the security of your personal data.
To provide you with an increased level of security online, access to your personal data on certain of our websites may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication.
We will take reasonable steps to accurately record the personal data that you provide to us and any subsequent updates. We will retain your personal data as long as necessary to fulfill the purposes for which it was collected. Thereafter, we will either delete your personal data or de-identify it so that it cannot be attributed to your identity. Please note that we may continue to retain personal data for purposes of our legitimate interests, including as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements. Data subjects located in Europe have the right to request that we delete their personal data as set forth in the "Data Subject Requests" section above.
In general, our Services are not intended for children under 16 and we do not knowingly collect information from children under 16. If you are a parent or guardian and believe we have collected information from your child, please email email@example.com.
TIME USA, LLC
Attn: Privacy Officer
3 Bryant Park
New York, NY 10036
If you are a subscriber to our print publication and have questions about your subscription, please contact us via email at firstname.lastname@example.org or write to us at:
Time Customer Service