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## artificial intelligence  


# How to Talk With Your Teams About AI Risk

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by 

[Brian Elliott](https://time.com/author/brian-elliott/)

Executive-in-residence, Charter

Brian Elliott is Charter's executive-in-residence and CEO of Work Forward.

Sep 17, 2026 9:30 AM UTC

![](https://static.time.com/v3/assets/bltea6093859af6183b/blt49f42891aef9f0c8/6aab1e02b8c0b1018772bdab/charter-ai-doomsday-andrew-merry-kanok-sulaiman-getty_(1%29.jpg?branch=production&width=1200&quality=75&auto=webp&crop=3:2)

Illustration by Charter · Photo by Andrew Merry & Kanok Sulaiman, Getty

by 

[Brian Elliott](https://time.com/author/brian-elliott/)

Executive-in-residence, Charter

Brian Elliott is Charter's executive-in-residence and CEO of Work Forward.

Sep 17, 2026 9:30 AM UTC

Last week an Anthropic researcher, Jacob Coxon,[ quit and warned that frontier labs](https://www.axios.com/2026/09/10/ai-anthropic-warning-humanity) are "gambling with our lives." One of the company's own technology leaders quickly agreed with Coxon’s statement, [publicly](https://x.com/EvanHub/status/2097497037956891126) putting his odds of AI killing humanity in the next decade above 10%. The company’s CEO, Dario Amodei, published an [essay](https://darioamodei.com/post/we-must-pace-the-frontier) two days later, warning that harmful AI agents could be capable of taking over the entire internet within six to 12 months.

Your employees saw those scary headlines too, potentially adding even more existential concerns to the job-related ones many are already having thanks to AI: Will I still have a job? Is my expertise still valuable?


Overall, fears of losing your job to AI have gone up dramatically, from[ 20% last year to 27% today](https://news.gallup.com/poll/714368/workers-fear-losing-jobs-technology.aspx). Workers who use AI daily or several times a week are[ more than twice as likely to fear](https://www.gallup.com/workplace/713231/ai-not-reassure-workers-managers-do.aspx) their jobs will be eliminated within five years. That fear eases when employees feel respected and believe the organization cares about their wellbeing. In other words, your leadership and culture matter.

It’s understandable that executives outside the AI companies themselves are reluctant to talk about these issues with their teams. Leaders are grappling with [plenty of uncertainty themselves](https://www.charterworks.com/how-to-address-employee-stress-when-theres-a-new-crisis-every-day/), and shouldn’t make promises they cannot keep. But silence has a price, and there are ways to help employees navigate the noise that can also benefit organizations.

Sign up for Charter's newsletter to get the handbook for the future of work delivered to your inbox.

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You can unsubscribe at any time. By signing up you are agreeing to our [Terms of Service](https://www.charterworks.com/terms-of-service/) and [Privacy Policy](https://www.charterworks.com/privacy-policy/).

**Silence is costly**

[Ellen Griley](https://www.linkedin.com/in/internal-calms/), a communications consultant, says people are bouncing between existential dread and product updates. They’re "going to bed thinking about 2030—not just if they'll have a job, but if there will still be a world to live in. Then they arrive at work to an email about the latest enhancements to their company's AI assistant." 


If your company doesn’t build AI tools, you might think it’s not your fight. But on this topic, you are one of the most credible voices your people have: [78% of employees trust their employer](https://www.edelman.com/news-awards/2026-edelman-trust-barometer-society-slides-into-insularity), according to Edelman's 2026 Trust Barometer. If you don't spend that trust, who fills the gap? The absence of leadership communication will be filled with conjecture. As Harvard’s [Amy Edmondson](https://www.linkedin.com/in/amycedmondson/) has [said](https://www.library.hbs.edu/working-knowledge/four-steps-to-build-the-psychological-safety-that-high-performing-teams-need-today), “If there's no bad news, remind yourself: It's not that it's not there. It's that you're not hearing about it."

**Share your bet instead of a guarantee**

The opposite mistake is promising what nobody can know. At a Charter event, Harvey COO[ Katie Burke](https://www.linkedin.com/in/katie-burke-965767a/) [described](https://www.charterworks.com/top-takeaways-from-charters-new-employer-brand-summit/) the damage done by CEOs who swore off layoffs and then reversed course. "The worst thing you can promise people is certainty," she said. The legal AI company tells people, "This is our bet for the next three to six months,” Burke said. “Here's what we're building. If you want to join us, we would love to have you."


Communications consultant[ Nikki Summer](https://www.linkedin.com/in/nicolesummer/) advises leaders to "challenge worst-case thoughts, and stress that the future is unwritten." That's different from implying people have no right to be concerned, which Griley warns risks "more than just rupturing trust." Take the fear seriously, but don’t feed it. As Griley puts it, "You don't need to know the end state of how this will all end to share the compass that will guide you through uncertainty." 

A plan steadies people more than reassurance does. Employee engagement scores average 43% where employees [see a clear AI plan](https://www.gallup.com/workplace/712433/employee-engagement-remains-flat-adoption-accelerates.aspx), but just 28% where they don't, according to data from Gallup. Scores rise to 53% when you combine a plan with more frequent use of AI and manager support. 

**Four actions leaders should take**

**Support your managers.** Engage with managers before company meetings, since they're the ones who bring the temperature down. [More than half of employees](https://www.bcg.com/publications/2025/ai-at-work-momentum-builds-but-gaps-remain) with strong leadership support feel positive about AI, compared to 15% who don’t feel they have such support. Let them ask hard questions, and acknowledge that navigating uncertainty is hard. 


**Show them what steady looks like.** Summer's simplest advice is to be human: "Employees—and people generally—are scared, nervous, and anxious. Show them how to be resilient, focused, and steady." Admit the headlines rattled you too. Then give them a framework to think about the risks, borrowed from the CDC's[ crisis communication playbook](https://www.cdc.gov/cerc/media/pdfs/CERC%5FIntroduction.pdf): what is known, what is not known, and what is being done to fill in the gaps. 

**Name your bet and its time horizon.** "Here's what we're prioritizing through the end of the year, and when we'll check back in" is a promise you can keep. Leaders can say they’re prioritizing investments in expanding employees’ capabilities instead of replacing their jobs, as Walmart chief people officer [Donna Morris](https://www.linkedin.com/in/donnamorris2/) told Charter [last year](https://www.charterworks.com/walmarts-view-into-how-ai-will-make-jobs-more-generalist-and-broader/). If so, say that. "Nobody's job is changing" has a shelf life of roughly one earnings call.

**Point to the work and give people agency.** Summer's advice is to show employees "you're focused on the company's mission and strategy, not the AI noise, and encourage them to do the same." Point to business goals and where AI might help teams achieve them, not to AI itself as a goal.


The strongest leaders don't sugarcoat challenges or paint unrealistic pictures. Instead, they identify opportunities within adversity and enlist their teams in charting a path forward. When people help shape the response to adversity, they shift from feeling like victims to becoming active participants in the solution.

**What else to read:**

* **The three ingredients every leader needs to** [**build trust**](https://www.charterworks.com/the-three-ingredients-every-leader-needs-to-build-trust/)
* **The ‘**[**scissor dynami**](https://www.charterworks.com/the-scissor-dynamic-hr-leaders-are-about-to-face/)**c’ HR leaders are about to face**
* [**Employee feedback**](https://www.charterworks.com/ddi-stephanie-neal-leadership-trust/) **that leads to greater trust in leaders**

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