Amica Insurance Company Insurance Review 2021: Limited Life Insurance Offerings, but Great Customer Service

A photo to accompany a review of Amica insurance Illustration/NextAdvisor

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Amica was founded in 1907, and although it’s not the largest insurance company in the country, it does carry 1.6 million policies. It sells more than a dozen insurance products and has great third-party ratings for customer satisfaction and financial strength. Customers looking to bundle car and homeowners insurance can find options at Amica and save money. Amica doesn’t offer great life insurance policies, however, and the company doesn’t have many in-person agents.

Read this guide to see if Amica Insurance is right for you.

Amica Insurance Company Auto Insurance 

Amica is best known for its car insurance offerings, as it’s the oldest mutual auto insurance company in the country. Amica has a variety of discounts for additional savings. 

Types of Coverage 

Amica offers all of the basic car insurance coverages, including:

  • Personal liability insurance
  • Collision insurance
  • Comprehensive insurance
  • Medical payments insurance
  • Uninsured/underinsured motorist coverage

Amica sells a variety of optional car insurance coverages that can fill gaps in your basic policy and provide additional protection. Here are the options:

  • Personal injury protection
  • Gap insurance
  • Full glass coverage
  • Roadside assistance
  • Rental reimbursement coverage
  • Accident forgiveness
  • Platinum Choice Auto® package (glass repair/replacement deductible waiver, credit monitoring, new car replacement coverage, rental car coverage up to $5,000 daily)

Cost of Amica Insurance Company Auto Insurance 

One of the biggest benefits of Amica car insurance is that the coverage is lower than most. The average car insurance premium from Amica is $1,378 per year for a full coverage policy, according to sample rates from Bankrate. For comparison, the average annual cost of car insurance in the United States is $1,674 for a full coverage policy.

Amica Insurance Company Auto Insurance Discounts 

If you’re looking for a car insurance company with good discounts, Amica may be a good option. There are lots of discounts available, including some unique options. Here are the car insurance discounts you can get from Amica:

  • Loyalty discount: You can get a lower rate once you’ve been with Amica for at least two years.
  • Policy bundling discount: Amica’s policy bundling discount can help you save money if you get auto insurance and home, condo, renters, life, or umbrella insurance through Amica.
  • Multi-car discount: Drivers can save money by insuring more than one vehicle.
  • Homeowner discount: Amica will lower your rate if you own a home.
  • Young driver training discount: Drivers under 21 who complete an approved driver training course can qualify for a discount.
  • Good student discount: The good student discount is available for drivers between the ages of 15-25 who maintain at least a “B” GPA.
  • Student away at school discount: Students who attend school away from home and leave their car behind can save money on their coverage.
  • Legacy customer discount: Drivers under 30 whose parents have had an auto policy with Amica for at least five years can get a lower rate.
  • Accident-free discount: If you have no claims on your record within the last three years, you can qualify for a discount.
  • Defensive driving training discount: Drivers who complete an approved defensive driving training course can save money with Amica.
  • Safe vehicle discounts: If your car is equipped with safety features, like an anti-theft device, forward collision warning system, electronic stability control, or adaptive headlights, you can save money. 
  • Payment discounts: Amica has discounts for paying your premium in full, enrolling in autopay, and signing up for paperless billing statements.

Amica Insurance Company Home Insurance 

Amica offers home insurance coverage, with a variety of policy options and discounts. Plus, Amica home insurance is offered as a dividend policy, which means customers have the opportunity to recoup some of their premiums at the end of the year.

Types of Coverage 

When you get a home insurance policy from Amica, it will include all the standard coverages, including:

  • Dwelling insurance
  • Personal property insurance
  • Personal liability insurance
  • Medical payments insurance
  • Loss of use insurance

In addition to the basic coverages, Amica also offers a variety of optional policies, called endorsements. Here are the options you can get through Amica:

  • Dwelling replacement cost coverage
  • Personal property replacement cost coverage
  • Valuable items coverage
  • Earthquake insurance
  • Flood insurance
  • Identity fraud expense coverage
  • Home business coverage
  • Platinum Choice® Home (dwelling and contents replacement cost coverage, computer coverage, water backup/sump pump coverage, credit card coverage, business property coverage, valuable items extended coverage, loss assessment plan, and extended liability coverage limits)

Cost of Amica Insurance Company Home Insurance 

The average cost of home insurance in the United States is $1,312 for a policy with a dwelling coverage limit of $250,000, according to 2021 carrier data from Bankrate. Amica says its home insurance policies are comparable to the national average rate, but the cost is largely dependent on state, the policy’s coverage limits, deductible and the personal profile of the homeowner. NextAdvisor couldn’t find an average rate for Amica home insurance. 

Amica Insurance Company Home Insurance Discounts 

In terms of discounts, Amica offers most of the standard savings opportunities that major providers offer, plus a few others. Here are the discounts you can get:

  • Customer loyalty discount: Customers who have been insured with Amica for at least two years can qualify for a discount.
  • Multi-policy discount: Policyholders can save up to 30% when they get home insurance and car, condo, renters, life, or umbrella insurance through Amica.
  • Claim-free discount: Homeowners who have no claims on their record within the past three years can get a lower rate.
  • Autopay discount: You can get a lower premium by enrolling in automatic payments.
  • Electronic statements discount: Amica will lower your rate if you opt into electronic policy statements and bills.
  • New/remodel home discount: If your home is newly built or recently remodeled, you can get a discount on your insurance policy. 
  • Alarm system discount: You can save money if your home has burglar alarms, sprinkler systems, or fire alarms.
  • Automatic detection device discount: Homeowners who have a temperature monitoring system, water leak, or gas leak detection system in their home can get a lower rate.

Amica Insurance Company Life Insurance 

Amica’s life insurance options aren’t as robust as what a major life insurance provider would offer. However, every policy includes a free terminal illness rider, which usually costs extra.

Types of Coverage

Amica offers two types of life insurance. Here’s what they each cover:

  • Term life insurance: Amica sells term life insurance covers in 10-, 15-, 20-, 25-, or 30-year periods, with up to $5 million in coverage. It has level premiums, a guaranteed death benefit, and a conversion option. Depending on your age and overall level of health, a medical exam might not be required. Financial experts typically recommend term life insurance. 
  • Whole life insurance: Whole life insurance offers coverage for your lifetime and you can get coverage between $25,000 and $1 million, or even more. It has a guaranteed death benefit, level premiums, and a cash value component. Amica sells three whole life policies — Whole 20, Whole 65, and Whole 100.

Cost of Amica Insurance Company Life Insurance 

Life insurance premiums are personalized based on factors like your age, gender, state, and overall level of health. To give you a better sense of Amica’s life insurance premiums, we got a sample quote for a 35-year-old female who lives in Rhode Island and is generally healthy, carries no debt, and makes an income of $65,000 per year. For a 20-year term life policy with $100,000 in coverage, Amica quoted about $112 per year. 

Amica Insurance Company Life Insurance Discounts 

Like most life insurance companies, Amica doesn’t offer any discounts. However, you might be able to save money on your Amica car insurance policy if you also purchase life insurance from the company.

Amica Insurance Company Insurance Ratings

Overall, Amica has great third-party ratings from industry-leading research organizations like J.D. Power, the National Association of Insurance Commissioners (NAIC), and AM Best. In J.D. Power’s 2020 U.S. Property Claims and Auto Claims Satisfaction studies, Amica was rated first place and second place, respectively. Amica also has excellent financial strength scores from AM Best.

Amica Insurance Company Auto Insurance 

J.D. Power: 909/1,000 Industry Average: 872/1,000

NAIC: 1.28 (more complaints than average)

A.M. Best: A+

Amica Insurance Company Home Insurance 

J.D. Power: 902/1,000 Industry Average: 881/1,000

NAIC: .51 (fewer complaints than average)

A.M. Best: A+

Amica Insurance Company Life Insurance 

J.D. Power: N/A

NAIC: N/A (no complaints)

A.M. Best: A+

Amica Insurance Company Pros and Cons

Overall, industry experts say Amica is among the best insurance providers on the market.

“Amica is generally considered one of the top insurance companies according to customer reviews,” says Jim Pendergast, senior vice president of altLINE Sobanco. “Though Amica isn’t considered the most popular insurance company, it’s received high scores from companies and individuals alike.”

“Amica ranks as one of the best insurance providers because its customers have been largely satisfied with their claims process, discounts, premiums, and overall customer service,” according to Lauren Mckenzie, an insurance broker at A Plus Insurance. She also mentions that because Amica offers many different insurance products, the company appeals to a large customer base.

Although Amica has lots of advantages, it also has some downsides. Here’s a look at some of the biggest pros and cons of Amica that you should consider before purchasing a policy. 

Pros

  • Great customer reviews and third-party ratings

  • Affordable premiums for most policies

  • Many discounts available

Cons

  • Not the best life insurance offerings

  • High-risk drivers may not qualify for auto insurance

  • Doesn’t have many in-person agents

Other Policies Offered by Amica Insurance Company  

In addition to auto, home, and life insurance, Amica also offers the following policies:

  • Umbrella insurance
  • Condo insurance
  • Renters insurance
  • Marine insurance
  • Motorcycle insurance
  • Wedding and event insurance
  • Small business insurance
  • Flood insurance
  • Pet insurance
  • Annuities

Bottom Line

If you’re in the market for insurance, Amica can be a good provider to consider. The company has excellent ratings and customer reviews, a wide variety of policies, discounts, and generally affordable premiums. But if you’re looking for fast, in-person help, Amica might not be the right company for you. 

Frequently Asked Questions 

Is Amica insurance expensive?

Amica isn’t known for being an expensive insurance company. In fact, its average car insurance rates are well below the national average. However, insurance rates are tailored to each individual, so the only way to know how much you’ll pay for Amica insurance is to get a personalized quote online.

Does Amica have pet insurance?

Yes, Amica does sell pet insurance. Policies are underwritten by Embrace, which is one of the top pet insurance providers on the market.

What is the phone number for Amica insurance?

To get in touch with Amica, you can call the company during business hours. The number for auto, home, marine, and umbrella insurance is (800) 242-6422. For life insurance, you should call (800) 619-6077.