High costs and inadequate phone services can make it difficult for incarcerated people and their loved ones to keep in touch. Pigeonly, which enables users to look up an inmate and then helps them set up a prison phone account, offers rates of just 6¢ a minute, compared with an average of $1 per minute for most U.S. prisons and jails. The company, which operates in over 70 U.S. and international jurisdictions, is at the forefront of global efforts to humanely reform prison and jail systems.
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