Kevin J. Delaney

Recent Articles

How to Use ChatGPT Without Being Annoying

New norms for using genAI with colleagues to reduce annoyance and misunderstanding.

By Jacob Clemente and Kevin J. Delaney

AI Agents and What Comes After the Org Chart

Insights from the Microsoft Work Trend Index Annual Report.

By Kevin J. Delaney

What to do Now About the Trump Tariff Shock

What every leader should be doing and telling workers.

By Jacob Clemente and Kevin J. Delaney

How America Works Today

How to make sense of the state of work in the US at the start of 2025 with its discordant messages and contradictory pressures. An excerpt from The United State of Work report.

By Kevin J. Delaney

LinkedIn Co-founder Reid Hoffman Believes AI Agents Will Be an Essential Part of How We Work

In their new book Superagency, LinkedIn co-founder Reid Hoffman and his coauthor Greg Beato argue for an ambitious and optimistic approach to AI, on the grounds that it has the potential to increase human agency,...

By Kevin J. Delaney

Leadership When Everyone Has AI

A discussion in Davos of how AI is changing leadership, with Francine Katsoudas (Cisco), Parker Mitchell (Valence), Amy Edmondson (Harvard), and Klaus Moosmayer (Novartis).

By Kevin J. Delaney

Pitfalls to Avoid When Communicating About AI

A conversation with Gabriella Rosen Kellerman, co-author of Tomorrowmind and chief innovation officer and chief product officer at BetterUp.

By Kevin J. Delaney

What we learned from books in 2024

The best advice from Charter's book briefings, author Q&As, and more, featuring Over Work, Supercommunicators, Co-intelligence, and more.

By Kevin J. Delaney and Michelle Peng

The six skills every manager should develop

A leading futurist identifies the practices of the best managers in the future of work.

By Kevin J. Delaney

How “Activators” Enable Culture Change

Insights from Charter's recent webinar with leaders from PMI, PwC, and the Stanford Graduate School of Business.

By Kevin J. Delaney

What's in the New Leadership Playbook

Charter's forecasts for the future of work ahead of the 2024 Charter Workplace Summit.

By Kevin J. Delaney

Robert Putnam on how to reduce workplace loneliness and polarization

The “Bowling Alone” author is concerned about remote work and not enough employer-initiated fun.

By Kevin J. Delaney

As Employers Embrace AI, Workers Fret—and Seek Input

Many businesses are throwing themselves into using new generative AI tools. Some are already seeing benefits.

By Kevin J. Delaney

The Future of the Entry-Level Job

Insights from Valerie Capers Workman, chief talent engagement officer of Handshake, on AI's effect on entry-level positions for young workers.

By Kevin J. Delaney

How to manage better and boost your career as the job market levels off

With US worker attrition back at 2008 levels, here are tactics managers and individuals should adopt.

By Kevin J. Delaney

What could make a difference for mothers as employment booms

A conversation with the University of Wisconsin-Madison's Jessica Calarco on how to make work more equitable and sustainable for women, as formal labor force participation hits a record.

By Kevin J. Delaney

Game-Changing Baby Bonds Are a Meaningful Way to Financially Invest in Workers’ Babies

Darrick Hamilton, an architect of baby bonds and New School professor, discusses the possibility of employers setting up baby bonds for the children of their workers, especially the lowest-paid employees.

By Kevin J. Delaney

How Management and Expertise Can Increase in Value with AI

Ethan Mollick, associate professor at Wharton. and author of Co-Intelligence, discusses how AI can help the most-skilled workers and how to create a “sharp edge” to your expertise.

By Kevin J. Delaney

How to Address Managers' Struggle

How AI can reduce the conflict between managing work and managing people.

By Kevin J. Delaney

At the Forefront of the Future of Work: Accenture's Ellyn Shook

Accenture chief leadership and human resources officer Ellyn Shook on how AI will change every single job, and how she’s preparing nearly 750,000 workers for that.

By Kevin J. Delaney
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