--- description: The organizers of the Fyre Festival have announced that all attendees will receive full refunds and free VIP passes to next year's festival title: Fyre Festival Promises Refunds as 'Luxury' Event Turns to Chaos image: https://static.time.com/v3/assets/bltea6093859af6183b/bltd86c661d7227e3bc/6988cb4597cdffd51d6b07e7/ja-rule-fyre-festival.jpg?branch=production&width=3840&quality=75&auto=webp&crop=16:9 ---  * [Entertainment](/section/entertainment/) ## Entertainment Update your preferences in [Account Settings](/account/preferences/) Close * [Music Festivals](/tag/music-festivals/) ## Music Festivals Update your preferences in [Account Settings](/account/preferences/) Close # Fyre Festival Founders Promise Refunds and Free VIP Tickets After ‘Luxury’ Event Turns to Chaos by [Aric Jenkins](/author/aric-jenkins/) ## Aric Jenkins Update your preferences in [Account Settings](/account/preferences/) Close Apr 29, 2017 1:27 PM CUT  Ja Rule, co-owner of the Fyre Festival, speaks onstage during the 'Follow The Rules' panel at the Viacom TCA Presentation at The Beverly Hilton Hotel on July 29, 2015 in Beverly Hills, California. Ja Rule, co-owner of the Fyre Festival, speaks onstage during the 'Follow The Rules' panel at the Viacom TCA Presentation at The Beverly Hilton Hotel on July 29, 2015 in Beverly Hills, California.Jason Kempin—Getty Images for Viacom by [Aric Jenkins](/author/aric-jenkins/) ## Aric Jenkins Update your preferences in [Account Settings](/account/preferences/) Close Apr 29, 2017 1:27 PM CUT The organizers of the [Fyre Festival](http://time.com/4759262/fyre-festival-bahamas-chaos/ "undefined") in the Bahamas said all attendees will receive full refunds, as well as free VIP passes to next year’s event, after a fiasco that saw hundreds of guests arrive at the “luxury” festival to substandard food and housing conditions and canceled musical acts. In a statement to [Billboard](http://www.billboard.com/articles/business/7776833/fyre-festival-refunds-donations-2018-vip-passes "undefined"), festival co-owners Billy McFarland, an entrepreneur, and rapper Ja Rule apologized for the conditions. “The team was overwhelmed. The airport was jam packed. The buses couldn’t handle the load. And the wind from rough weather took down half of the tents on the morning our guests were scheduled to arrive,” the statement reads. “This is an unacceptable guest experience and the Fyre team takes full responsibility for the issues that occurred.” McFarland and [Ja Rule](http://time.com/4020782/ja-rule-wikipedia-height/ "undefined") also said that it was a wave of support from other venues and performers that inspired them to try again next year. “We couldn’t be more humbled or inspired by this experience,” the statement continues. “People were rooting for us after the worst day we’ve ever had as a company_.”_ More “seasoned event experts” will be added to the 2018 Fyre Festival, which will take place at a U.S. beach venue, according to the event organizers. McFarland and Ja Rule went on to thank the Bahamian government for its cooperation and pledged to donate to the Bahamas Red Cross Society as part of their future initiatives. ```json [{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://time.com/4760501/fyre-festival-refunds-vip-tickets/","mainEntityOfPage":{"@type":"WebPage","@id":"https://time.com/4760501/fyre-festival-refunds-vip-tickets/"},"headline":"Fyre Festival Founders Promise Refunds and Free VIP Tickets After ‘Luxury’ Event Turns to Chaos","datePublished":"2017-04-29T13:27:55.000Z","dateModified":"2026-02-23T04:40:09.394Z","description":"They also pledged to donate to charity in the Bahamas","url":"https://time.com/4760501/fyre-festival-refunds-vip-tickets/","keywords":["Music Festivals","onetime"],"thumbnailUrl":"https://static.time.com/v3/assets/bltea6093859af6183b/bltd86c661d7227e3bc/6988cb4597cdffd51d6b07e7/ja-rule-fyre-festival.jpg?branch=production&width=1200&quality=75&auto=webp&crop=1200:675&height=675","author":[{"@type":"Person","name":"Aric Jenkins","jobTitle":null,"url":"https://time.com/author/aric-jenkins/"}],"articleSection":"Entertainment","image":[{"@type":"ImageObject","url":"https://static.time.com/v3/assets/bltea6093859af6183b/bltd86c661d7227e3bc/6988cb4597cdffd51d6b07e7/ja-rule-fyre-festival.jpg?branch=production&width=1200&quality=75&auto=webp&crop=1200:675&height=675","width":1200,"height":675,"headline":"Viacom TCA Presentation","caption":"Viacom TCA Presentation","creditText":"Jason Kempin—Getty Images for Viacom","representativeOfPage":true}],"publisher":{"@type":"Organization","name":"Time","url":"https://time.com/","logo":{"@type":"ImageObject","url":"https://time.com/images/logo.png","width":528,"height":156},"foundingDate":"March 3, 1923","sameAs":["https://www.facebook.com/time","https://www.instagram.com/time/?hl=en","https://twitter.com/time","https://www.pinterest.com/timemagazine"]}},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"/section/entertainment/","name":"Entertainment"}},{"@type":"ListItem","position":2,"item":{"@id":"/tag/music-festivals/","name":"Music Festivals"}},{"@type":"ListItem","position":3,"item":{"@id":"https://time.com/4760501/fyre-festival-refunds-vip-tickets/","name":"Fyre Festival Founders Promise Refunds and Free VIP Tickets After ‘Luxury’ Event Turns to Chaos"}}]},{"@context":"https://schema.org","@type":"VideoObject","name":"Fyre Music Festival Turned into 'The Hunger Games' for Rich People","description":"The Fyre music festival in the Bahamas apparently turned into \"The Hunger Games\" for rich people.","thumbnailUrl":"https://cdn.jwplayer.com/v2/media/6y5VkmQa/poster.jpg?width=720","uploadDate":"2017-04-28T18:51:43.000Z","contentUrl":"https://cdn.jwplayer.com/manifests/6y5VkmQa.m3u8","embedUrl":"https://time.com/4760501/fyre-festival-refunds-vip-tickets/","duration":"PT1M","potentialAction":{"@type":"SeekToAction","target":"https://time.com/4760501/fyre-festival-refunds-vip-tickets/?jw_start={seek_to_second_number}","startOffset-input":"required name=seek_to_second_number"}}] ```