Delta is compensating customers who experienced delays after a computer outage Monday halted flights around the world.
The airline is offering $200 vouchers to passengers who experienced delays longer than three hours or had a flight cancelled, Delta announced in a release.
“We know that travelers value our commitment to excellent operational performance, and today we did not deliver on that commitment,” Gil West, Delta’s chief operating officer said in a statement. “We want our customers to know we are thoroughly investigating the matter and that we are truly sorry.”
Hundreds of flights were cancelled and hundreds more were delayed earlier in Monday, leaving many passengers stranded after a loss of power in Atlanta that “affected Delta computer systems and operations worldwide.”
- Workers Are Furious. Their Unions Are Scrambling to Catch Up
- What the Facebook Whistleblower Did to the Company's Stock in 6 Weeks
- Photos from Migrants' Desperate Journeys to the U.S. Border
- Emily Ratajkowski: How I Learned to Let Go
- Afghanistan's Female Students Were Banned from Studying. Now Some Are Finding New Ways to Learn
- The 'Safe Supply' Movement Aims to Curb Drug Deaths Linked to the Opioid Crisis
- The 19 Most Underrated Movies on Netflix
- By Ending Legacy Admissions, Amherst Hopes to Change the Makeup of Its Student Body