Delta is compensating customers who experienced delays after a computer outage Monday halted flights around the world.
The airline is offering $200 vouchers to passengers who experienced delays longer than three hours or had a flight cancelled, Delta announced in a release.
“We know that travelers value our commitment to excellent operational performance, and today we did not deliver on that commitment,” Gil West, Delta’s chief operating officer said in a statement. “We want our customers to know we are thoroughly investigating the matter and that we are truly sorry.”
Hundreds of flights were cancelled and hundreds more were delayed earlier in Monday, leaving many passengers stranded after a loss of power in Atlanta that “affected Delta computer systems and operations worldwide.”