--- description: For Stacy Pincus, an Illinois woman who is filing a lawsuit against Starbucks, there's such a thing as too much ice. title: Someone Is Suing Starbucks Because Its Iced Coffee Has Too Much... Ice image: https://static.time.com/v3/assets/bltea6093859af6183b/bltcad1417de94526d6/6988915e428a9e89a9cd2730/gettyimages-108363693.jpg?branch=production&width=3840&quality=75&auto=webp&crop=16:9 ---  * [Newsfeed](/tag/time-section-newsfeed/) ## Newsfeed Update your preferences in [Account Settings](/account/preferences/) Close # Someone Is Suing Starbucks Because Its Iced Coffee Has Too Much... Ice by [Maya Rhodan](/author/maya-rhodan/) ## Maya Rhodan Update your preferences in [Account Settings](/account/preferences/) Close May 2, 2016 11:49 AM CUT  A Starbucks Corp. iced caramel macchiato is displayed for a photograph at a Starbucks coffee shop in San Francisco, California, U.S., on Tuesday, Jan. 25, 2011\. Bloomberg—Bloomberg via Getty Images A Starbucks Corp. iced caramel macchiato is displayed for a photograph at a Starbucks coffee shop in San Francisco, California, U.S., on Tuesday, Jan. 25, 2011\. Bloomberg—Bloomberg via Getty ImagesBloomberg—Bloomberg via Getty Images by [Maya Rhodan](/author/maya-rhodan/) ## Maya Rhodan Update your preferences in [Account Settings](/account/preferences/) Close May 2, 2016 11:49 AM CUT For Stacy Pincus, an Illinois woman who is [filing a lawsuit against Starbucks](http://money.cnn.com/2016/05/02/news/companies/starbucks-ice-lawsuit/index.html "undefined"), there’s such a thing as [too much ice](http://www.courthousenews.com/2016/04/29/class-says-starbucks-iced-drinks-stiff-consumers.htm "undefined"). Pincus is suing the coffee behemoth for $5 million because, she says, there’s too much ice in the chain’s iced coffee drinks. She’s hoping to represent any customer who has ordered an iced drink from Starbucks in the past decade, the [_Courthouse News Service_](http://www.courthousenews.com/2016/04/29/class-says-starbucks-iced-drinks-stiff-consumers.htm "undefined")reports. “Starbucks is advertising the size of its Cold Drink cups on its menu, rather than the amount of fluid a customer will receive when they purchase a Cold Drink—and deceiving its customers in the process,” the suit claims. In response, Starbucks says when customers order cold drinks they expect them to be, well, cold. “Our customers understand and expect that ice is an essential component of any ‘iced’ beverage. If a customer is not satisfied with their beverage preparation, we will gladly remake it,” a Starbucks spokesperson told [_CNN Money_](http://money.cnn.com/2016/05/02/news/companies/starbucks-ice-lawsuit/index.html "undefined"). ```json [{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://time.com/4313915/starbucks-lawsuit-iced-coffee-ice/","mainEntityOfPage":{"@type":"WebPage","@id":"https://time.com/4313915/starbucks-lawsuit-iced-coffee-ice/"},"headline":"Someone Is Suing Starbucks Because Its Iced Coffee Has Too Much... Ice","datePublished":"2016-05-02T11:49:44.000Z","dateModified":"2026-04-13T07:32:01.634Z","description":"The lawsuit seeks about $5 million","url":"https://time.com/4313915/starbucks-lawsuit-iced-coffee-ice/","keywords":["Newsfeed","Food","Business topic","Starbucks","food and drink"],"thumbnailUrl":"https://static.time.com/v3/assets/bltea6093859af6183b/bltcad1417de94526d6/6988915e428a9e89a9cd2730/gettyimages-108363693.jpg?branch=production&width=1200&quality=75&auto=webp&crop=1200:675&height=675","author":[{"@type":"Person","name":"Maya Rhodan","jobTitle":null,"url":"https://time.com/author/maya-rhodan/"}],"articleSection":"","image":[{"@type":"ImageObject","url":"https://static.time.com/v3/assets/bltea6093859af6183b/bltcad1417de94526d6/6988915e428a9e89a9cd2730/gettyimages-108363693.jpg?branch=production&width=1200&quality=75&auto=webp&crop=1200:675&height=675","width":1200,"height":675,"headline":"Starbucks To Announce Quarterly Earnings","caption":"Starbucks To Announce Quarterly Earnings","creditText":"Bloomberg—Bloomberg via Getty Images","representativeOfPage":true}],"publisher":{"@type":"Organization","name":"Time","url":"https://time.com/","logo":{"@type":"ImageObject","url":"https://time.com/images/logo.png","width":528,"height":156},"foundingDate":"March 3, 1923","sameAs":["https://www.facebook.com/time","https://www.instagram.com/time/?hl=en","https://twitter.com/time","https://www.pinterest.com/timemagazine"]}},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"/tag/time-section-newsfeed/","name":"Newsfeed"}},{"@type":"ListItem","position":2,"item":{"@id":"https://time.com/4313915/starbucks-lawsuit-iced-coffee-ice/","name":"Someone Is Suing Starbucks Because Its Iced Coffee Has Too Much... Ice"}}]}] ```