Uber says it is testing charging customers a fee if their driver waits more than two minutes for them, instead of the current five minute wait time, according to CNN Money.
Uber is also changing the ride cancellation grace period from five minutes to two minutes and fees can range from $5 to $10, depending on the city.
The company says the new policies are designed to better compensate drivers, while also ensuring that the service can send out drivers “efficiently.”
“Drivers’ time is valuable, and while we expect riders to request a ride only once they’re ready, we know that waiting for a rider at their pickup location can be frustrating,” Uber said in a statement.
Uber is testing the new program in Phoenix, Dallas, New Jersey and New York City.
More Must-Reads From TIME
- The 100 Most Influential People of 2024
- The Revolution of Yulia Navalnaya
- 6 Compliments That Land Every Time
- What's the Deal With the Bitcoin Halving?
- If You're Dating Right Now , You're Brave: Column
- The AI That Could Heal a Divided Internet
- Fallout Is a Brilliant Model for the Future of Video Game Adaptations
- Want Weekly Recs on What to Watch, Read, and More? Sign Up for Worth Your Time
Contact us at letters@time.com