--- description: Starbucks employees still poor labor conditions more than year after the company promised to improve, according to a new report. title: Starbucks Hasn't Met Employee Promises, Report Says image: https://static.time.com/v3/assets/bltea6093859af6183b/blta2cc920732e6cfca/698864efcf40a864c1c3fd58/startbucks.jpg?branch=production&width=3840&quality=75&auto=webp&crop=16:9 ---  * [Business](/section/business/) ## Business Update your preferences in [Account Settings](/account/preferences/) Close * [Companies](/tag/companies/) ## Companies Update your preferences in [Account Settings](/account/preferences/) Close # Starbucks Hasn't Met Employee Promises, Report Says  by [Justin Worland](/author/justin-worland/)  ## Justin Worland Update your preferences in [Account Settings](/account/preferences/) Close Senior Correspondent Sep 23, 2015 12:02 PM CUT  FILE - In this July 11, 2013 file photo, a man drinks a Starbucks beverage in New York. The Seattle-based coffee chain says its mobile app that lets people order and pay in advance will be available nationally starting Tuesday, Sept. 22, 2015\. (AP Photo/Mark Lennihan, File) FILE - In this July 11, 2013 file photo, a man drinks a Starbucks beverage in New York. The Seattle-based coffee chain says its mobile app that lets people order and pay in advance will be available nationally starting Tuesday, Sept. 22, 2015\. (AP Photo/Mark Lennihan, File)Mark Lennihan—AP  by [Justin Worland](/author/justin-worland/)  ## Justin Worland Update your preferences in [Account Settings](/account/preferences/) Close Senior Correspondent Sep 23, 2015 12:02 PM CUT Starbucks employees still endure irregular hours, insufficient rest and difficulties taking sick days, according to a new [report](https://time.com/wp-content/uploads/2015/09/ace8a-thegrind.pdf "undefined"), more than year after the company promised to improve labor conditions for its employees. More than 200 baristas across the country responded to the survey that formed the basis of the report, which was released by the Center for Popular Democracy. About 25% of employees said they had been asked to close a store and open it the following morning, giving them little time to rest between shifts. Almost half said they received their schedule one week or less in advance, giving little time to plan for childcare or other needs. Two in five employees said they faced difficulties taking sick days. Last year, the company promised to change conditions for its employees, which it calls “partners,” after a New York _Times_ [report](http://www.nytimes.com/interactive/2014/08/13/us/starbucks-workers-scheduling-hours.html "undefined") documenting the struggles faced by many employees. ```json [{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://time.com/4045995/starbucks-labor-practices/","mainEntityOfPage":{"@type":"WebPage","@id":"https://time.com/4045995/starbucks-labor-practices/"},"headline":"Starbucks Hasn't Met Employee Promises, Report Says","datePublished":"2015-09-23T12:02:18.000Z","dateModified":"2026-02-22T11:10:53.421Z","description":"Almost half of employees said they received their schedule one week or less in advance","url":"https://time.com/4045995/starbucks-labor-practices/","keywords":["Companies","Labor"],"thumbnailUrl":"https://static.time.com/v3/assets/bltea6093859af6183b/blta2cc920732e6cfca/698864efcf40a864c1c3fd58/startbucks.jpg?branch=production&width=1200&quality=75&auto=webp&crop=1200:675&height=675","author":[{"@type":"Person","name":"Justin Worland","jobTitle":"Senior Correspondent","url":"https://time.com/author/justin-worland/"}],"articleSection":"Business","image":[{"@type":"ImageObject","url":"https://static.time.com/v3/assets/bltea6093859af6183b/blta2cc920732e6cfca/698864efcf40a864c1c3fd58/startbucks.jpg?branch=production&width=1200&quality=75&auto=webp&crop=1200:675&height=675","width":1200,"height":675,"headline":"Starbucks","caption":"Starbucks","creditText":"Mark Lennihan—AP","representativeOfPage":true}],"publisher":{"@type":"Organization","name":"Time","url":"https://time.com/","logo":{"@type":"ImageObject","url":"https://time.com/images/logo.png","width":528,"height":156},"foundingDate":"March 3, 1923","sameAs":["https://www.facebook.com/time","https://www.instagram.com/time/?hl=en","https://twitter.com/time","https://www.pinterest.com/timemagazine"]}},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"/section/business/","name":"Business"}},{"@type":"ListItem","position":2,"item":{"@id":"/tag/companies/","name":"Companies"}},{"@type":"ListItem","position":3,"item":{"@id":"https://time.com/4045995/starbucks-labor-practices/","name":"Starbucks Hasn't Met Employee Promises, Report Says"}}]},{"@context":"https://schema.org","@type":"VideoObject","name":"Starbucks' Pumpkin Spice Latte: What's New?","description":"Starbucks revealed it's finally added actual pumpkin to its famous Pumpkin Spice Latte. 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