By Ben Geier / Fortune
May 18, 2015

Tesla might be in some serious trouble with owners of its new Model S P85 D. Consumer Reports, the venerable product review organization, is reporting that it was effectively locked out of the $127,000 car after just 27 days of owning it and 2,300 miles of driving.

In case you haven’t seen it, the Model S P85 D has some snazzy Jetsons-style door handles that are flush to the door, creating a sleek, space age look. When someone with the car’s key approaches, they pop out to allow the person in.

Except for when they don’t. Consumer Reports found that after less than a month, the doors stopped popping out, leading to some creative problem solving to get into the vehicle:

Consumer Reports did note that Tesla’s service was excellent, sending a representative out to fix the problem the morning after it was reported.

This article originally appeared on Fortune.com

Contact us at editors@time.com.

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