Getty Images
May 14, 2015 12:01 AM EDT
Barker is the author of Barking Up The Wrong Tree

Via Wait: The Art and Science of Delay:

This aligns with previous research on effective apologies:

What also turns out to be crucial is the timing of apologies — faster is not better. People need to feel they are heard and understood so a delayed apology is more satisfying.

Via Wait: The Art and Science of Delay:

Let’s put this into context with some of the other things we’ve learned about effective apologies:

  • If it’s clear you intentionally did something wrong, you’re probably better off not apologizing. After intentional acts, apologies tend to backfire and make things worse.

Join over 180,000 readers. Get a free weekly update via email here.

This piece originally appeared on Barking Up the Wrong Tree.

Related posts:

New Harvard Research Reveals A Fun Way To Be More Successful

The 8 Things The Happiest People Do Every Day

How To Stop Being Lazy And Get More Done – 5 Expert Tips

More Must-Read Stories From TIME

Contact us at

Read More From TIME
You May Also Like