--- title: One Star Review: The Supper Truck Apology Song to Yelp Reviewer Vero P description: A customer at The Supper Truck dissed the Albuquerque food truck on Yelp. Here's how the owner made things right again. canonical: https://time.com/30394/yelp-one-star-review-song-supper-truck/ author: Anita Hamilton article:opinion: false article:content_tier: free article:published_time: 2014-03-20T12:00:15.000Z article:modified_time: 2026-04-13T07:07:56.698Z og:title: Best Apology Ever: 1-Star Yelp Review Inspires Singing 'Sorry' og:description: A customer at The Supper Truck dissed the Albuquerque food truck on Yelp. Here's how the owner made things right again. og:url: https://time.com/30394/yelp-one-star-review-song-supper-truck/ og:site_name: TIME og:image: https://static.time.com/v3/assets/bltea6093859af6183b/bltde093bcdab65f2d0/6988d9b9bc6cfc69913e2a3c/time-logo.jpg?branch=production og:image:width: 1200 og:image:height: 675 og:image:alt: TIME og:type: article twitter:card: summary_large_image twitter:title: Best Apology Ever: 1-Star Yelp Review Inspires Singing 'Sorry' twitter:description: A customer at The Supper Truck dissed the Albuquerque food truck on Yelp. Here's how the owner made things right again. twitter:image: https://static.time.com/v3/assets/bltea6093859af6183b/bltde093bcdab65f2d0/6988d9b9bc6cfc69913e2a3c/time-logo.jpg?branch=production --- # Best Apology Ever: 1-Star Yelp Review Inspires Singing 'Sorry' by [Anita Hamilton](https://time.com/author/anita-hamilton/) ## Anita Hamilton Mar 20, 2014 12:00 PM UTC by [Anita Hamilton](https://time.com/author/anita-hamilton/) ## Anita Hamilton Mar 20, 2014 12:00 PM UTC Bad Yelp reviews can sink a budding business. So when the owner of The Supper Truck read this [one-line review](http://www.yelp.com/biz/the-supper-truck-albuquerque?q=Vero%20P) of her food truck last summer — “Wholy waste of $30 and an hour to get my food” — she followed up with an [apology note](http://abcnews.go.com/blogs/lifestyle/2014/03/food-truck-responds-to-one-star-yelp-review-by-singing-sorry/). But she never got a response. The owner, Amy Black, never gave up on wooing the disgruntled reviewer back though. In what is both an awesome apology and a clever marketing move to kick off the spring food cart season, Black commissioned a song by [Sage and Jared’s Happy Gland Band](https://www.facebook.com/SageAndJaredsHappyGlandBand) to express her regret and offer the reviewer, Vero P., a free fried chicken Bahn Mi sandwich. Entitled “One Star Review,” the ballad offers an explanation for the long wait (“You came for supper on a really busy night”), a heartfelt apology (“We’re sorry we let you down”), and even resorts to begging (“Don’t let us drown in our own tears”), before concluding: --- > “” --- Watch the video above to hear the song in full. ```json [{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://time.com/30394/yelp-one-star-review-song-supper-truck/","mainEntityOfPage":{"@type":"WebPage","@id":"https://time.com/30394/yelp-one-star-review-song-supper-truck/"},"headline":"Best Apology Ever: 1-Star Yelp Review Inspires Singing 'Sorry'","datePublished":"2014-03-20T12:00:15.000Z","dateModified":"2026-04-13T07:07:56.698Z","description":"A customer at The Supper Truck dissed the Albuquerque food truck on Yelp. Here's how the owner made things right again.","url":"https://time.com/30394/yelp-one-star-review-song-supper-truck/","keywords":["Newsfeed","Media","Apology","Yelp","song"],"thumbnailUrl":"","author":[{"@type":"Person","name":"Anita Hamilton","jobTitle":null,"url":"https://time.com/author/anita-hamilton/"}],"articleSection":"","image":[],"publisher":{"@type":"Organization","name":"Time","url":"https://time.com/","logo":{"@type":"ImageObject","url":"https://time.com/images/logo.png","width":528,"height":156},"foundingDate":"March 3, 1923","sameAs":["https://www.facebook.com/time","https://www.instagram.com/time/?hl=en","https://twitter.com/time","https://www.pinterest.com/timemagazine"]}},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"/tag/time-section-newsfeed/","name":"Newsfeed"}},{"@type":"ListItem","position":2,"item":{"@id":"https://time.com/30394/yelp-one-star-review-song-supper-truck/","name":"Best Apology Ever: 1-Star Yelp Review Inspires Singing 'Sorry'"}}]}] ```