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title: One Star Review: The Supper Truck Apology Song to Yelp Reviewer Vero P
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# Best Apology Ever: 1-Star Yelp Review Inspires Singing 'Sorry'

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by 

[Anita Hamilton](https://time.com/author/anita-hamilton/)


## Anita Hamilton


Mar 20, 2014 12:00 PM UTC

by 

[Anita Hamilton](https://time.com/author/anita-hamilton/)


## Anita Hamilton


Mar 20, 2014 12:00 PM UTC

Bad Yelp reviews can sink a budding business. So when the owner of The Supper Truck read this [one-line review](http://www.yelp.com/biz/the-supper-truck-albuquerque?q=Vero%20P) of her food truck last summer — “Wholy waste of $30 and an hour to get my food” — she followed up with an [apology note](http://abcnews.go.com/blogs/lifestyle/2014/03/food-truck-responds-to-one-star-yelp-review-by-singing-sorry/). But she never got a response.

The owner, Amy Black, never gave up on wooing the disgruntled reviewer back though. In what is both an awesome apology and a clever marketing move to kick off the spring food cart season, Black commissioned a song by [Sage and Jared’s Happy Gland Band](https://www.facebook.com/SageAndJaredsHappyGlandBand) to express her regret and offer the reviewer, Vero P., a free fried chicken Bahn Mi sandwich.

Entitled “One Star Review,” the ballad offers an explanation for the long wait (“You came for supper on a really busy night”), a heartfelt apology (“We’re sorry we let you down”), and even resorts to begging (“Don’t let us drown in our own tears”), before concluding:

---

> “”

---

Watch the video above to hear the song in full.

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