TIME society

Drive-Thru Casket Viewings Are Now an Actual Trend

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A Michigan funeral home recently opened a drive-thru lane that shows open caskets

A Michigan funeral home recently started offering an untraditional service: A drive-thru open casket viewing.

“As you enter into the drive-thru, you’re going to see a memorial box where you can drop a memorial card or a monetary contribution,” Ivan Phillips, president of Saginaw’s Paradise Funeral Chapel, told the Telegraph. “Once you push the button, the register box will open up. At that time, you may sign your name in the register book… And when you proceed forward, the curtains will draw back and you may pay your respects to the loved one for three minutes from the privacy of your vehicle.”

But this isn’t just for convenience. The funeral home says that it is beneficial to those with physical limitations.

And it’s not even America’s first drive-thru funeral home. In 2011, a Compton, Calif., funeral home introduced the service to the community.

“It’s a convenience thing,” Robert L. Adams Mortuary owner Scott Adams told the Los Angeles Times, explaining that mourners “don’t have to deal with parking, you can sign the book outside and the family knows that you paid your respects.”

The LA Times points out different types of perks:

Seniors don’t have to leave their cars. Those who can’t stomach stepping inside a funeral home don’t have to. Families can avoid the complications of hosting a formal indoor viewing. And the disabled can roll through in their own wheelchairs — as one woman recently did.

The practice has evolved from the drive-thru funeral home visitation services of the 1980’s. Gatling Chapel’s drive-thru only showed viewers a close-up video image of the deceased on a television screen outside. Like a fast food drive-thru window, drivers would push a button and specify what body he or she was there to see to the person in the control room.

“When you go to McDonald’s, you talk into a speaker, but you cant see what you get. Here, you can see what you’re asking to see,” owner Lafayette Gatling said to the Chicago Tribune. “That`s the difference.”

TIME Companies

Apple Doesn’t Sell Bose Headphones Anymore

Apple Posts Record Quarterly Earnings
Six-year-old Emma Cordell listens to a new iPod on display at the Apple Store July 14, 2005 in San Francisco, California. Justin Sullivan—Getty Images

In the competition between headphone makers Beats and Bose, actions may speaker louder than words

Apple has stopped selling Bose headphones and speakers at its Apple Stores, nearly five months after agreeing to buy one of the company’s main competitors, Beats Electronics.

Bose merchandise is now unavailable at the Apple Online Store, and 9to5Mac reported that Apple Retail stores no longer have Bose inventory available.

Bose and Beats, the latter of which was founded by rapper Dr. Dre and acquired this year by Apple for $3 billion, sell similar technology in a comparable price range. The two companies have had an often acrimonious relationship — Beats settled a patent dispute with Bose out of court last week. The NFL is sponsored by Bose, and several players have been fined for wearing Beats at NFL games and other league-related events.

Apple still sells competing headphone brands like Sennheiser and Urbanears, so its exclusion of Bose’s merchandise may be a pointed jab.

TIME Autos

Volkswagen Recalls More Than 1 Million Cars

Includes several Beetle and Jetta models made between 2011 and 2014

Volkswagen is the latest automaker to issue a major safety recall, announcing plans on Friday to inspect the rear suspension systems of more than a million vehicles in China, Germany and the United States.

No injuries or accidents were reported to be associated with issue, the Wall Street Journal reports, which became known after an investigation in China. In the event of an accident, should a part that connects the body of the car with the rear axle become damaged and not fixed, Volkswagen said it could “fracture suddenly” and lead to a crash.

At least 400,000 Jetta models in the U.S. that were made between 2011 and 2013 are being called back, the Journal adds, in addition to more than 41,000 Beetles produced from 2012 to 2013. Another 15,500 Beetle Coupes in Germany are being recalled, as are some 17,000 imported Beetles in China and 563,000 Sagitar sedans, which are based on the Jetta design.

[WSJ]

TIME Retail

Amazon Will Start Delivering Fresh Groceries in New York Today

Amazon Expands Grocery Delivery Service To Los Angeles Area
An Amazon Fresh truck arrives at a warehouse on June 27, 2013 in Inglewood, California. Kevork Djansezian—Getty Images

Park Slope, Brooklyn residents now have another option for getting fresh groceries delivered to their door

Amazon publishes books, builds smartphones, distributes videos, and produces television shows, not to mention its core business: it sells almost everything. Now, the company is launching its grocery delivery business on the East Coast for the first time on Friday, when it begins delivering food to customers in New York City in an effort to break into the grocery delivery market.

Amazon’s service, called AmazonFresh, promises same-day grocery delivery to customers in New York as long as orders are placed before 10 am, Re/code reports. AmazonFresh will currently deliver only to Park Slope residents, targeting upper middle class families in the Brooklyn neighborhood where there’s sure to be a high concentration of avid Amazon acolytes.

For now, the program is only available to New Yorkers who are members of Amazon’s $99-per-year Prime program, which allows customers to buy pretty much anything from Amazon for free on a two-day delivery. The service has already been operating in Seattle and a few metro areas in California.

How successful will AmazonFresh be? The company is competing against a local online grocer in New York, FreshDirect — which already has a well-established foothold in the city — as well as startups like Instacart. And the grocery business often operates at low profit margins. But if AmazonFresh gets customers to start ordering, it could boost its same-day delivery business to include higher-margin goods.

Read next: 3 Reasons Google’s Same-Day Shipping Looks Like a Game Changer

TIME Video Games

8 Takeaways From the PlayStation 4 and Xbox One September Sales

Some of the more interesting points plucked from NPD's September video game sales figures.

Continuing a long upward-downward trend that’s defined much of 2014, combined sales of video game hardware like the PlayStation 4 and Xbox One were up significantly year-on-year for September, while physical software sales were down, reports NPD.

Let’s step through the pullouts.

The Xbox One didn’t outsell the PlayStation 4 after all

Did anyone think it would? They did: Wedbush Morgan analyst Michael Pachter predicted earlier this week that the Xbox One would outsell the PlayStation 4 in September.

“We expect Xbox One sales to exceed those of the PS4 for only the second month since launch,” Pachter said, according to VentureBeat.

And yet Sony claims the PS4 “won the month of September, nearly tripling August sales” (it credits the limited-edition white Destiny PS4 bundle as a major factor).

Remember that we don’t know by how much the PS4 outsold the Xbox One (perhaps it was photo finish), and to be fair, analyst predictions are never guarantees.

New physical software sales are plummeting…

New physical software sales took another dive in September, dropping 36%, says NPD.

Save for May, which was basically “Mario Kart 8 month,” new physical software sales have been slightly to dramatically down every month through September. Bear in mind that NPD’s figures don’t take into account used retail game sales or digital software sales, and focus strictly on classic video game demographics (that is, not smartphones, tablets, other mobile devices or microconsoles and so forth).

…but new hardware sales have skyrocketed

Hardware sales were up 136% for September, year-on-year, says NPD. The lowest year-on-year month for hardware was January, just 17%, which makes sense because January 2013 was a five-week reporting period (whereas this year was just four), plus January’s the sales hangover after the holiday splurge.

Generally speaking, year-on-year hardware sales percent increases have been in the high double and occasionally low triple figures. Considered against the declining new physical software figure, and given that you can buy just about anything on the PlayStation 4 or Xbox One digitally, well, let’s hope someone reputable’s conducting insightful surveys, so we can get a better sense for what the correlations are, and whether software sales are in fact up.

Destiny broke at least one record

Destiny was the top-selling video game for September, whether considered as a standalone SKU or against other multi-SKU competitors. NPD calls it “the most successful launch of the year so far,” then adds that “an even more prestigious feat was the fact that Destiny had the best launch month of all-time for any new IP in video game software.”

Traditional sports games ruled the roost

While Destiny took the top sales slot, Madden NFL 15, FIFA 15 and NHL 15 (all thee with cross-generation versions) each placed in the top 10. On current-gen consoles, Sony says those three game sold the most on the PS4.

Super Smash Bros. can still do big business for Nintendo

September was all about the 3DS, from Nintendo’s vantage anyway. Even if the game was only available for the last two days of the month, Super Smash Bros. for 3DS easily placed in the top 10, competing with multi-platform SKUs to snatch the fourth slot, beating Middle-earth: Shadow of Mordor, NHL 15, Minecraft, The Sims 4, Disney Infinity 2.0 and Diablo III.

Nintendo’s pocket-brawler sold 705,000 units in all, with over 135,000 of those as digital downloads. The game bolstered 3DS sales, too, helping Nintendo to 140,000 units, a 55% increase over August sales.

Where’s the Wii U in all of this?

Up 50% in unit sales over August, says Nintendo, helped along by sales of it Zelda brawler Hyrule Warriors (190,000 units), and sustained sales of racer Mario Kart 8 (60,000 units, for a lifetime total of nearly 1.2 million units).

Pay no attention to the noise

Sony’s September sales breakdown has a bunch of stuff in it that you might call “infometrics,” not to be confused with the science of informetrics (note the “r”). Infometrics is a buzzword I used to hear a decade or so ago from “data intelligence” companies trying to up-sell their analysis services. It’s basically a fancy neologistic way of saying “look, some numbers!”

So we have Sony’s claim, for instance, about “social sharing” amounting to 450,000 hours of live gameplay. Trouble is, we have no idea what that number actually means or what to stack it against in the press release. It sounds impressive–nearly half a million hours of stream sharing!–but consider that game streamer Twitch alone does something like 15 billion minutes a month, or 250 million hours, total.

On the other hand, this is interesting and tangible: Sony says Destiny is the most-played PS4 game, with “total gameplay hours” five times higher than the next-most-played game.

TIME Careers & Workplace

5 Email Rules That Will Change Your Life

Photo: Shutterstock

Adhering to these handy rules can help you stand out from the pack

Inc. logo

This post is in partnership with Inc., which offers useful advice, resources and insights to entrepreneurs and business owners. The article below was originally published at Inc.com.

It might be one of the least sexy skills on the planet, but the ability to weave a flawless email is an enviable trait. Because so much of communication is derived from nonverbal cues such as body language, an effectively-written email is particularly important: without those nonverbal cues, emails can so easily get misinterpreted, at best leading to minor misunderstandings, and at worst, derailing important business projects.

Depending on what type of job you hold, email etiquette can vary significantly. In many corporate cultures, the tone is formal and messages are very matter-of-fact, whereas other companies are accustomed to informal interactions involving smiley faces and cute “xoxo” sign-offs. But wherever where you work, one thing remains the same: your email manners matter.

Here are 5 general rules to follow to master the art of emailing:

  1. Be direct.

If your inbox is anything like mine, chances are it’s flooded by a ridiculous number of emails per day. Given that, it’s imperative that all your outgoing emails have a clear subject line. Also, in the body of the email make sure you get to the point using as few words as possible. Lengthy messages typically scare more people off.

“It’s very simple; emails should deliver information and, if needed, send out a call to action,”says Deb Merry, marketing expert and entrepreneur.

Speaking of delivering information efficiently: when a long email exchange morphs into a new topic but the subject hasn’t changed, it’s time to edit the subject to make the thread easier to find in the future.

  1. Know your audience.

Lindsey Pollak, email etiquette consultant and author of Getting From College to Careerexplains, “Your e-mail greeting and sign-off should be consistent with the level of respect and formality of the person you’re communicating with.”

Pollak advises writing “for the person who will be reading it–if they tend to be very polite and formal, write in that language. The same goes for a receiver who tends to be more informal and relaxed.”

Before reaching out to any potential clients or customers, it’s important to do your homework. In other words, you need to develop a mental image of who they are and what they’ll respond to, and write your email accordingly.

  1. Add a personal touch.

Adding a personal touch is usually very effective. For example, if you are reaching out to an author to request a book for reviewing, it’s a good idea to compliment some of his previous work. Not only does it make him feel good, but it shows you put in the effort to learn about him. Who wouldn’t want to do business with someone like that?

If you’re using a tool like Salesforce or Contactually to send out a number of emails at once, be sure to personalize before sending. A mass mail that feels like a mass mail is a major turn-off.

  1. Follow up and express your gratitude.

In many cases, your initial exchange will require a follow up. It’s one thing to establish a connection, but learning how to maintain relationships is another skill entirely.

Following up after a pitch meeting? A short, unique email showing your appreciation for the other parties’ time will go a long way. Responding to press? Your follow up “could be as simple as a quick email or tweet saying thanks, or it could be following up with feedback about the coverage,” Crew Blog reports.

Follow-up emails are a great opportunity to say thank you and leave on a positive note so you can continue doing business together.

  1. Don’t just ask–give.

Whether you’re following up with someone or just checking in with a contact you’re out of touch with, it usually feels less obtrusive if you try to add value in some way. If there is a product they might be interested in, let them know. If there is news relevant to their industry, let them know. If you have a suggestion for their business that can help them improve their profitability, let them kn- well, you get the idea.

You never want to be the type of contact who only gets in touch when you want something; that’s a great way to keep your professional network small.

Of course, these are just my top five. How would you rate yourself on the email etiquette scale? What else would you say has been a key to your email success?

 

 

TIME Careers & Workplace

7 Healthy Alternatives to Coffee at Work

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There's no denying that coffee makes the office world go 'round. However, you cannot subsist on it alone. It's time to inject a variety of other beverages into your routine.

Inc. logo

This post is in partnership with Inc., which offers useful advice, resources and insights to entrepreneurs and business owners. The article below was originally published at Inc.com.

The workplace has begun to replace the coffee shop for many American employees. People employed in an office where coffee is served often skip Dunkin’ or Starbucks to save a few bucks by indulging in the free brew. While starting the day off with a cup of java is a perfectly acceptable practice, many employees return to the coffee pot time and time again throughout the day, filling their body with loads of caffeine, and potentially high levels of sugar if they choose to sweeten their beverage.

A hot drink or a beverage break while working is loved by many–and throwing out the coffee pot to improve employees’ health without replacing it with something equally as satisfactory isn’t advised. For seven healthy alternatives to serving coffee in the workplace that your employees–and their bodies–will love, try the following:

1. Kombucha Tea

You’ve probably heard about this one but don’t know too much about it. Kombucha is a type of yeast. When you ferment it with tea, sugar, and other flavors or ingredients you make Kombucha tea. While the benefits of Kombucha are debated, many claim that it is useful for treating memory loss, regulating bowel movements, preventing cancer, helping with high blood pressure, and more.

2. Yerba Mate

Yerba Mate is the good alternative to coffee for those who can’t start the day without a cup o’ caffeine. Providing the same buzz that coffee gives, Yerba Mate is preferred by many as it’s packed with nutrients, too. Mate is made from the naturally caffeinated leaves of the celebrated South American rainforest holly tree. It is widely known for not having the heavy “crash” that coffee can bring. Another benefit of Yerba Mate is that it can be prepared and consumed in a variety of ways–hot, cold, with honey, in a tea infuser, in a French press, or even in a traditional coffee machine.

3. Probiotic Drinks

There is a wide variety of probiotic drinks available these days. These sparkling beverages provide different strains of active cultures of live probiotics. If you’re like most people, you probably aren’t sure why that matters. Researchers say that some digestive orders happen when the balance of friendly bacteria in the intestines becomes disturbed. This can happen after taking antibiotics. Probiotics are said to help counteract this. They regulate digestive health, boost the immune system, maintaining gut health, and more.

4. Tea

Most offices will have this available for you already. The teapot offers a very healthyalternative to the office coffee machine. Teas come in a myriad of forms and blends and can be drunk hot or cold. There is a massive selection of green, black, herbal, and specialty teas out there, many of which are caffeine-free and naturally sweet enough to pass on the sugar. Many teas are a well-known source of antioxidants, B vitamins, and minerals.

5. Coconut Water

Tea and coconut water are two of the healthier drinks on the market growing in popularity the fastest. Coconut water is a clear, milky liquid that comes from green, young coconuts. Coconut water is naturally sweet, contains bioactive enzymes and is chock full ofrehydrating electrolytes, which makes it a good replacement for sugary sports drinks.

6. Sparkling Water

While it’s not the most exciting beverage in the world, sparkling water can be a refreshing alternative to both coffee and water. Especially when flavored with natural, sugar-free, fruit extracts, sparkling water is delicious and hydrating. There is a lot of competition in the marketplace from Perrier to San Pellegrino.

7. Hot Apple Cider

Hot apple cider’s sweet tanginess offers its own unique pick-me-up in lieu of caffeine, and its soothing warmth is just as satisfying as that of coffee on a cold fall or winter morning. In addition to its natural sweetness, because apples are the key ingredient, apple cider offershealth benefits not available in coffee.

MONEY psychology of money

Why You Almost Never Dream About Money

woman sleeping at night
You're more likely to be dreaming about cats than checkbooks. rubberball—Getty Images

If your sleeping hours are filled with visions of your financial life, you're in the minority. Here's what that means.

In your sleep, do you dream about money? Surprisingly, most people do not—at least not literally. And if you believe the thoughts that enter your head while you sleep actually mean something, this may suggest we’re shockingly content.

Dream analysts say that winning the lotto or a boat, or getting a bonus aren’t even among the top 50 most common thoughts in slumber. Money is nowhere to be found on a state-by-state chart of popular dream symbols. The dream map is dominated by things like “family” in Texas, “cats” in New York, “pigs” in Nebraska, and “sex” in perhaps the most honest states Missouri and New Hampshire.

We each have three to nine dreams per night, and most of us think about money everyday. Yet up and down the list of most common nighttime visions are things like dancing, school, guns, drugs, movies, and food. Nothing about greenbacks. Zilch. “This shows that people place more importance on the quality of their real happiness,” says dream expert Anna-Karin Bjorklund, author of Dream Guidance. “If you never dream about money, chances are your happiness is not related to feeling powerful or having the means to acquire material possessions.”

That’s good, right? Our subconscious is telling us that our pets and friends and experiences are what we really care about—even if we’re carrying a credit card balance and haven’t earned a decent raise in five years. To a degree this confirms much of what polls have shown since the Great Recession: a broad rediscovery of basic values and things that money can’t buy.

But before we congratulate ourselves on being phenomenally high-minded, we need to dig a little deeper. For one thing, materialism creeps onto the dream list in the form of “beach house” in Alabama; in the fourth richest state in America, Connecticut, “shopping” and “malls” make the top-five list. “Cruise ship” sneaks onto the list in Florida.

Besides, dreams are rarely literal—and thankfully so because on the list of popular dream subjects we find cheating, adultery, cemetery, and murder. If you dream about doors opening or being given the keys to an important room—that may be dreaming about a cash windfall, says dream expert Kelly Sullivan Walden, author of It’s All in Your Dreams. And, she says, “If you’re stressed about money in your waking life, you might find yourself dreaming of a leaky faucet, animals fighting over food, or your teeth falling out.”

Got that? How you view whatever you are dreaming is far more important than the dream itself. “If you have a dream where someone is stealing your vegetables, this could indicate that you feel what you’ve been planting has been taken away,” says Bjorklund. According to dream expert Lauri Loewenberg, author of Dream On It, financial stress also shows up in dreams as:

  • Drowning (debt)
  • Bleeding (savings disappearing)
  • Falling (diminishing financial security)
  • Getting lost (directionless career)
  • Calling 911 but no one answers (poor financial advise)

“Dreams are symbolic and speak to us in metaphors,” says Loewenberg. “If you want to look for your dreams to help you with your financial situation, they will, but they may not use money to get the message across.” So maybe a good deal of our subconscious nighttime adventures are about money after all. We just don’t know it.

MONEY Shopping

How Opening on Thanksgiving Day Can Actually Hurt Store Sales

Eager shoppers crowd the entrance as they pour into the Macy's Herald Square flagship store, Thursday, Nov. 28, 2013, in New York
Eager shoppers crowd the entrance as they pour into the Macy's Herald Square flagship store, Thursday, Nov. 28, 2013, in New York. John Minchillo—AP

The decision announced this week by Macy's and some malls to open doors to shoppers during the dinner hours on Thanksgiving seemed inevitable. But it doesn't necessarily make sense.

Macy’s was blamed for the death of Thanksgiving when the retailer announced last year that it was opening up for shopping on the holiday—at 8 p.m. If Thanksgiving’s obituary was written in 2013 because Macy’s opened at 8 p.m., what does the retailer’s decision to open at 6 p.m. on Thanksgiving 2014 mean about how we as a culture value the holiday? Perhaps it’s the equivalent of spitting on Thanksgiving’s gravestone.

Of course, it’s not just Macy’s that’s opening on Thanksgiving, and doing so earlier and earlier each year. Entire malls in Maryland, Pennsylvania, and elsewhere have announced 6 p.m. Thanksgiving openings, and it seems like the majority of stores that aren’t opening at 6 p.m. plan on opening a mere two hours later. Surely more retailers will match Macy’s 6 p.m. start; last year Toys R Us and Walmart launched “Black Friday” sales in stores at 5 p.m. and 6 p.m., respectively. (Best Buy went with 6 p.m. too.)

Macy’s confirmed its 6 p.m. opening begrudgingly, almost apologetically, this week after a letter from company executives to employees was leaked to the media. A Macy’s spokesperson explained via statement to the (Minneapolis) Star-Tribune that the move was based on “significant, sustained customer interest,” and that last year’s Thanksgiving hours were supposedly a big hit with Macy’s workers. “We also heard last year from many associates who appreciated the opportunity to work on Thanksgiving so they could have time off on Black Friday.”

Retailers essentially gave the same explanation last year for why they were opening on Thanksgiving Day. Macy’s 2013 press release stated that its 8 p.m. Thanksgiving opening came as a “response to interest from customers who prefer to start their shopping early.” It also noted that stores would only open “after families across the country have finished their holiday meals and celebrations.” Presumably, those meals and celebrations will have to end earlier this Thanksgiving for anyone wanting to start their shopping when the doors open. Likewise, a J.C. Penney spokesperson told the Dallas Morning News last year that it was only opening on Thanksgiving (at 8 p.m.) because “our stores saw a lot of frustrated customers tap our doors wanting to shop,” the year before, when locations opened a few hours after many competitors.

Everyone Else Is Doing It

The overall message retailers are trying to send is: We’re not opening on Thanksgiving to be greedy or anything. We’re doing it simply to make our customers happy. Another way to translate the message: Don’t blame the stores for ruining Thanksgiving, blame the shoppers who want to go to the stores on a national holiday.

The reality is that these retailers are opening on Thanksgiving mainly for the same reason that kids often cite as the excuse for why they did something stupid: Everyone else is doing it. Macy’s and the rest of the mall stalwarts feel forced to open earlier and earlier on Thanksgiving because that’s what the competition is doing—and by not opening on Thanksgiving, a store is essentially conceding some chunk of sales to the competition. The battle for holiday sales and when stores should open is even more muddled by the fact that consumers can shop to their heart’s content no matter what the day, 24/7/365, because e-retail never closes.

What’s interesting is that there’s a good argument to be made that Thanksgiving store hours don’t actually boost a retailer’s overall holiday sales. Rather, sales on the holiday simply displace sales that would otherwise have been rung up on Black Friday or later in the season. After an underwhelming back-to-school period for retailers, Craig Johnson, president of the retail consulting firm Custom Growth Partners, predicted to the Wall Street Journal in late September, “With the soft sales outlook, we do anticipate a few earlier openings” on Thanksgiving. “However, there is a law of diminishing returns,” he warned, and stores that open on Thanksgiving “risk cannibalizing” sales that they would have made at another time.

The End of Black Friday?

In light of that, it shouldn’t come as a surprise that Black Friday sales flopped last year when more stores expanded or introduced Thanksgiving hours, and that some say the Black Friday phenomenon is facing extinction. After all, when stores are open at 6 p.m. or even earlier on Thanksgiving Day, the idea of getting excited by the prospect of shopping at the ungodly hour of 4 a.m. on Friday seems more absurd than ever.

Let’s also not forget that Thanksgiving store hours turn off many would-be customers. Last year, countless petitions were launched pleading with retailers to pull back on Thanksgiving hours, which critics say ruin the holiday for more than just the retail employees being forced to work.

For what’s is worth, Lehigh Valley Live recently asked readers to vote on how early stores should open on Thanksgiving. At last check, around 4% responded “as early as they can.” On the other hand, 82% voted “They shouldn’t. It’s a holiday.”

TIME Careers & Workplace

10 Biggest Motivation Killers and How to Fix Them

It happens to every team

This article originally appeared on Entrepreneur.com.

It happens to everyone: sitting at your desk, you realize that you lack any motivation whatsoever to get any work done. Good luck being productive when this motivation slump hits hardcore, infecting your entire office.

The only long-term fix for a lack of motivation is to find the motivation killers in your workplace and eradicate them. Whether it is an awful office space, a micromanaging boss or a lack of clear goals, getting to the source of the problem can boost productivity for your entire team.

Related: Motivate Your Employees in 3 Steps

Check out the infographic below, compiled by status reporting software Weekdone, to learn about the top 10 motivation killers and how to banish them from your office. Then, make the fixes and get back to work.

Motivation killers
Entrepreneur

 

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