--- title: Woman Sues Walmart Over Shampoo That Ruined Her Hair description: Lifelong long-haired lady claims a bottle of bad shampoo, "Equate Everyday Clean Dandruff," messed up her mane so bad she had to lop it off. Now she wants $10,000 to make things right canonical: https://time.com/65663/long-hair-walmart-shampoo-lawsuit/ author: Denver Nicks article:opinion: false article:content_tier: free article:published_time: 2014-04-16T20:55:13.000Z article:modified_time: 2026-04-13T07:08:52.600Z og:title: Woman Sues Walmart Over Shampoo That Ruined Her Hair og:description: Lifelong long-haired lady claims a bottle of bad shampoo, "Equate Everyday Clean Dandruff," messed up her mane so bad she had to lop it off. Now she wants $10,000 to make things right og:url: https://time.com/65663/long-hair-walmart-shampoo-lawsuit/ og:site_name: TIME og:image: https://static.time.com/v3/assets/bltea6093859af6183b/bltde093bcdab65f2d0/6988d9b9bc6cfc69913e2a3c/time-logo.jpg?branch=production og:image:width: 1200 og:image:height: 675 og:image:alt: TIME og:type: article twitter:card: summary_large_image twitter:title: Woman Sues Walmart Over Shampoo That Ruined Her Hair twitter:description: Lifelong long-haired lady claims a bottle of bad shampoo, "Equate Everyday Clean Dandruff," messed up her mane so bad she had to lop it off. Now she wants $10,000 to make things right twitter:image: https://static.time.com/v3/assets/bltea6093859af6183b/bltde093bcdab65f2d0/6988d9b9bc6cfc69913e2a3c/time-logo.jpg?branch=production --- # Long-Haired Lady Sues Walmart for Ruining Her Locks  by [Denver Nicks](https://time.com/author/denver-nicks/)  ## Denver Nicks Apr 16, 2014 8:55 PM UTC  by [Denver Nicks](https://time.com/author/denver-nicks/)  ## Denver Nicks Apr 16, 2014 8:55 PM UTC _Updated April 17 at 3:49 p.m._ A Portland, Oregon, woman is [suing](http://www.oregonlive.com/portland/index.ssf/2014/04/long-locked%5Fwoman%5Fsues%5Fwalmart.html) Walmart for $10,000 over a bottle of shampoo she says got her butt-length hair into such a tangled mess she was forced to cut most of it off. Jennifer Fahey, 30, says she has had waist-length hair since childhood. She claims that within seconds of applying Equate Everyday Clean Dandruff Shampoo to her hair it was so knotted she was forced to cut all but about four inches off. The lawsuit, which identifies shampoo manufacturer Vi-Jon as a defendant as well, requests $10,000 in compensation for “past, present and future physical and emotional pain and suffering, anxiety, humiliation and embarrassment, expenses for replacement hair, along with diminished and lost wages” as well as “loss of life’s pleasure and activities.” The bottle of shampoo, according to The Oregonian, runs about $3.44. After publication of this story, Walmart said in a statement: “We are sorry to hear about the experience Ms. Fahey has reported, and we are looking into the matter. We have high standards that we’ve set for ourselves and our suppliers, and we are committed to meeting our customers’ expectations.” \[[The Oregonian](http://www.oregonlive.com/portland/index.ssf/2014/04/long-locked%5Fwoman%5Fsues%5Fwalmart.html)\] ```json [{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://time.com/65663/long-hair-walmart-shampoo-lawsuit/","mainEntityOfPage":{"@type":"WebPage","@id":"https://time.com/65663/long-hair-walmart-shampoo-lawsuit/"},"headline":"Long-Haired Lady Sues Walmart for Ruining Her Locks","datePublished":"2014-04-16T20:55:13.000Z","dateModified":"2026-04-13T07:08:52.600Z","description":"Lifelong long-haired lady claims a bottle of bad shampoo, \"Equate Everyday Clean Dandruff,\" messed up her mane so bad she had to lop it off. Now she wants $10,000 to make things right","url":"https://time.com/65663/long-hair-walmart-shampoo-lawsuit/","keywords":["Newsfeed","Walmart","Lawsuit","oregon","hair"],"thumbnailUrl":"","author":[{"@type":"Person","name":"Denver Nicks","jobTitle":null,"url":"https://time.com/author/denver-nicks/"}],"articleSection":"","image":[],"publisher":{"@type":"Organization","name":"Time","url":"https://time.com/","logo":{"@type":"ImageObject","url":"https://time.com/images/logo.png","width":528,"height":156},"foundingDate":"March 3, 1923","sameAs":["https://www.facebook.com/time","https://www.instagram.com/time/?hl=en","https://twitter.com/time","https://www.pinterest.com/timemagazine"]}},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"/tag/time-section-newsfeed/","name":"Newsfeed"}},{"@type":"ListItem","position":2,"item":{"@id":"https://time.com/65663/long-hair-walmart-shampoo-lawsuit/","name":"Long-Haired Lady Sues Walmart for Ruining Her Locks"}}]}] ```