--- title: Horse-Riding Teen Denied Starbucks, Gets Do-Over description: A 14-year-old girl girl who was denied service at Starbucks when she tried to ride her horse through the drive-thru was given a second chance. canonical: https://time.com/5190325/horse-starbucks-drive-thru-do-over/ author: Megan McCluskey article:opinion: false article:content_tier: free article:published_time: 2018-03-07T22:56:56.000Z article:modified_time: 2026-04-13T07:51:12.892Z og:title: Horse-Rider Finally Got Her Starbucks Drive-Thru Coffee og:description: The 14-year-old made her coffee dreams come true og:url: https://time.com/5190325/horse-starbucks-drive-thru-do-over/ og:site_name: TIME og:image: https://static.time.com/v3/assets/bltea6093859af6183b/bltde093bcdab65f2d0/6988d9b9bc6cfc69913e2a3c/time-logo.jpg?branch=production og:image:width: 1200 og:image:height: 675 og:image:alt: TIME og:type: article twitter:card: summary_large_image twitter:title: Horse-Rider Finally Got Her Starbucks Drive-Thru Coffee twitter:description: The 14-year-old made her coffee dreams come true twitter:image: https://static.time.com/v3/assets/bltea6093859af6183b/bltde093bcdab65f2d0/6988d9b9bc6cfc69913e2a3c/time-logo.jpg?branch=production --- # Horse-Riding Teen Who Was Refused Service at Starbucks Drive-Thru Gets Do-Over > Sponsored content. 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There is no cost and no subscription requirement. ### Sources * TIME Newsletters: [time.com/newsletters](/c/time-nl-network-2026q3/newsletters?i=0af9daaa-0d86-4694-ada0-cdd8c6968a8d&cr=time-nl-network-2026q3-v1)  by [Megan McCluskey](https://time.com/author/megan-mccluskey/)  ## Megan McCluskey Staff Writer Mar 7, 2018 10:56 PM UTC  by [Megan McCluskey](https://time.com/author/megan-mccluskey/)  ## Megan McCluskey Staff Writer Mar 7, 2018 10:56 PM UTC A 14-year-old girl [Arizona](http://time.com/5098658/harvey-weinstein-attacked-at-arizona-restaurant/) girl who was denied at [Starbucks](http://time.com/5177771/starbucks-barista-doesnt-know-oprah/) when she [tried to ride her horse](http://www.thedrive.com/news/19027/starbucks-denies-drive-thru-service-to-horseback-riding-birthday-girl) through the drive-thru was given a second chance to make her coffee dreams come true. When Aspen Cline wanted to celebrate her birthday by placing her Starbucks order on the back of her horse, Scout, she was refused service by the barista working the drive-thru window at the Anthem, Ariz., location. “Starbucks in Anthem refused to serve us or even take our order,” Aspen’s mother, Tandy Cline, [wrote on Facebook](https://www.facebook.com/ABC15/posts/10155633242101359). “This has been a dream of my daughter’s for 4 years, finally for her birthday we made it happen and are immediately rejected. We asked why and were ignored. Is there a legitimate reason this is not allowed or just poor customer service?” However, Aspen’s story ended up going viral, prompting the coffee giant to give her a chance to recreate the experience—but this time with a different result. The store’s district manager reached out to Aspen the following day to invite her and her horse back to the drive-thru, according to [ABC News](http://abcnews.go.com/US/horse-riding-teen-denied-service-starbucks-drive-chance/story?id=53563182). “It was pretty exciting, though my horse did try to eat my caramel Frappuccino,” Aspen said post-Starbucks run. ```json [{"@context":"https://schema.org","@type":"NewsArticle","@id":"https://time.com/5190325/horse-starbucks-drive-thru-do-over/","mainEntityOfPage":{"@type":"WebPage","@id":"https://time.com/5190325/horse-starbucks-drive-thru-do-over/"},"headline":"Horse-Riding Teen Who Was Refused Service at Starbucks Drive-Thru Gets Do-Over","datePublished":"2018-03-07T22:56:56.000Z","dateModified":"2026-04-13T07:51:12.892Z","description":"The 14-year-old made her coffee dreams come true","url":"https://time.com/5190325/horse-starbucks-drive-thru-do-over/","keywords":["Newsfeed","viral","Starbucks"],"thumbnailUrl":"","author":[{"@type":"Person","name":"Megan McCluskey","jobTitle":"Staff Writer","url":"https://time.com/author/megan-mccluskey/"}],"articleSection":"","image":[],"publisher":{"@type":"Organization","name":"Time","url":"https://time.com/","logo":{"@type":"ImageObject","url":"https://time.com/images/logo.png","width":528,"height":156},"foundingDate":"March 3, 1923","sameAs":["https://www.facebook.com/time","https://www.instagram.com/time/?hl=en","https://twitter.com/time","https://www.pinterest.com/timemagazine"]}},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"/tag/time-section-newsfeed/","name":"Newsfeed"}},{"@type":"ListItem","position":2,"item":{"@id":"https://time.com/5190325/horse-starbucks-drive-thru-do-over/","name":"Horse-Riding Teen Who Was Refused Service at Starbucks Drive-Thru Gets Do-Over"}}]}] ```