TIME Smartphones

Apple Will Replace Faulty iPhone 6s Batteries

New models of the iPhone 6s are seen displayed during an Apple media event in San Francisco, California on September 9, 2015.
Josh Edelson—AFP/Getty Images New models of the iPhone 6s are seen displayed during an Apple media event in San Francisco, California on September 9, 2015.

Some phones are randomly shutting down

Apple is offering a free battery replacements on some of its iPhone 6s models after discovering a defect that causes the phones to randomly shut down.

The company said Sunday that it has started the free repair program to address the fault in a “small number” of its 6s devices. “Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down” Apple said in a statement.

Apple said the defect only affects devices “within a limited serial number range” that were made between September and October 2015, and it assured customers there is no safety issue.

 

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