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title: Electronic Health Records Lead to Doctor Burnout and Stress
description: Electronic health records (EHR) and digital clerical work are linked to burnout among doctors, finds a new study on physician stress
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author: Mandy Oaklander
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article:published_time: 2016-06-27T18:34:18.000Z
article:modified_time: 2026-02-22T22:52:41.957Z
article:section: Health
og:title: Why Doctors Are Burned Out by Busywork
og:description: Electronic health records and digital clerical work are strongly linked to burnout
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# Doctors Are Burned Out by Busywork: Study

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by 

[Mandy Oaklander](https://time.com/author/mandy-oaklander/)


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## Mandy Oaklander


Oaklander is a senior editor at TIME.

Jun 27, 2016 6:34 PM UTC

![Mandy Oaklander](https://static.time.com/v3/assets/bltea6093859af6183b/bltf730b17db5c29309/698938c986f68e5af66ea012/m_oaklander-staff-portrait.jpg?branch=production&width=1200&quality=75&auto=webp&crop=1:1)

by 

[Mandy Oaklander](https://time.com/author/mandy-oaklander/)


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## Mandy Oaklander


Oaklander is a senior editor at TIME.

Jun 27, 2016 6:34 PM UTC

Of all professionals in the U.S., doctors experience some of the highest rates of burnout: the feeling of being so emotionally exhausted from work that you start to feel indifferent about those you’re serving. More than half of doctors feel this way, recent research shows.

If that sounds like a bad thing for people whose job it is to heal others, it is. (Check out TIME’s [in-depth investigation](http://time.com/4012840/doctors-on-life-support/?iid=sr-link1) into doctor stress for more.) Studies have linked burnout to a rise in unprofessional behavior, a drop in patient satisfaction and a greater chance that a doctor will make a major medical error.

There’s no one cause for doctor [burnout](http://time.com/3004782/burnout-in-the-hospital-why-doctors-are-set-up-for-stress/?iid=sr-link2), but a new [study](http://www.mayoclinicproceedings.org/article/S0025-6196%2816%2930215-4/abstract) published in _Mayo Clinic Proceedings_ has found a major one: the increasingly electronic nature of medicine. The digital parts of doctoring, like maintaining electronic health records, were linked to physician burnout.

Like many of us, doctors are spending more and more time in front of their screens. Health records are now maintained electronically and doctors submit medication orders to pharmacies by computer—both strategies meant to streamline doctors’ visits, reduce errors and improve patient care.

But digitization affects doctors too—and not, it seems, for the better. Researchers at the Mayo Clinic looked at several months of 2014 survey data from 6,560 U.S. physicians measuring features of work life, including burnout and electronic use. Even after controlling for factors like age, sex, specialty and the number of hours doctors work per week, the researchers found a strong link between burnout and time spent doing digital work. Of the many physicians who used electronic health records, 44% were dissatisfied with them and nearly 63% of doctors believed that EHRs made their jobs less efficient. Nearly half of doctors said that they spent an unreasonable amount of time on clerical tasks related to patient care.


Older doctors hated the electronic aspects of their jobs more than young physicians, possibly because they had to adjust to new technology that comes more easily to younger professionals. But the dissatisfaction with electronic busy work cut across generations. When specialty was considered, urologists, family medicine doctors, ear, nose and throat doctors and neurologists were the least satisfied with clerical work.

Just as disturbing, doctors were split on whether or not electronic health records actually improved patient care; 41% believed that they did not.

Doctors may loathe the electronic parts of their jobs because of more information overload, interruptions and distractions. But there might be a deeper reason doctors hate digital busy work: it eats up time they would otherwise spend with their patients, which is where a large number of physicians derive professional pleasure. “The introduction of computers into the examination room has the potential to shift physicians’ focus away from the patient and the human interaction,” the study authors write, “which is a source of meaning for physicians.”

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